Brand new Corsair RM850i, this happened.

[SlowMixit]

About 1 hour ago i received delivery of my new power supply unit everything went well, until something happened.

After 10minutes of installing the power supply unit while i was installing Corsair Link, my machine shut down, i pressed the power button but nothing happened, removed power from the PSU and waited until mainboard was completely powered off, switched PSU back on and fans started for under second and then stopped.

 

Plugged back in my old PSU (6 year old Silverstone Strider 750 Plus Silver) and pc powered up, guess Corsairs Quality Assurance work did spit out monday sample of the PSU.

 

I will send it to the RMA and if another Corsair RM850i brakes up i will seriously consider boycotting any other Corsair PSU's except AXi series.

 

Im in serious need of new PSU since my current 6year (1 year over the warranty) old Silvertstone one is not able to hold more than 500W load on 12v rail or else voltages will plummet down to 11.2-11.5v, setup is i7 5930k, Asus X99 board and GTX970's in SLI, CPU clocked max. 3ghz and GPU's at stock due old PSU.

[Totallycasual]

These things happen from time to time even with products from the best of companies, was probably fine when they checked/shipped it then it got some rough treatment in transit.

[WereCat]

DOA happens sometimes. If you end up with different PSU I recommend EVGA G2 as it is Super Flower unit.

[SlowMixit]

DOA happens sometimes. If you end up with different PSU I recommend EVGA G2 as it is Super Flower unit.

 Sadly the online store where i bought it from dont have Super Flower Leadex or EVGA G2 units in stock (estimated time delivery 10-20days), else if they were i would have originally bought one of those units and not RM850i.

Corsair RM850i estimated delivery 1-4 days so soon as RMA department gets the psu they can verify that its broken and send new one quickly (over 25 in stock) and RMA usually is fast in online retailer i buy my hardware from, something like 1-2 days after receiving the broken hardware.

[EllieThePurpleFuzzy]

 Sadly the online store where i bought it from dont have Super Flower Leadex or EVGA G2 units in stock (estimated time delivery 10-20days).

 

Do they mayve have a Seasonic G750/SSR or XFX XTR? those are both really good too

[SlowMixit]

Yes they do have those in stock, and because i send the psu to RMA within 14days of getting it i can still tell them to refund and choose another psu.

But i think ill wait for replacement RM850i come from RMA, i doubt i get another RM850i faulty, but if replacement one is also faulty i will call for refund and buy either Super Flower Leadex, EVGA G2 or Seasonic unit, retailer in here is known to handle RMA insanely quick so i think i will have new PSU by the wednesday next week (they test the product and send new replacement one in mail, along with sending the faulty one to manufactuerer).

 

Edit: Send the PSU (along with mouse that went broken) to the store/retailer with postal service yesterday at 1PM, today 9:50AM the RMA was handled and replacing product ordered. Jimm's PC Store and Finnish Postal Service ftw...

[SlowMixit]

Replacement PSU arrived sometime ago, been using it and its working flawlessly, guess it was just QC issue on Corsair's side or Transport Damage.

[MourningSouls]

QC doesn't usually test every unit. Typically every 5th or whatever random number gets pulled for testing. Lose more time and money testing everything than having to fulfill a few RMAs.

 

Also, boycotting a sticker maker for something they don't make is pointless. Better off with boycotting CWT.