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Artifacts

MaddocksL
By MaddocksL
in Troubleshooting
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Hello!

I have being experiencing artifacts since changing my gfx card. Example http://www.twitch.tv/bytesauce/c/2547684

 

The problem I have is that if I RMA the card I'm not sure tests will show up any error. Furmark and MSI Kombustor don't appear to show the artifacts up when they are in burn mode. The occurrence of them is actually quite random. It can happen whilst browsing the internet or playing games.

 

My previous card never had artifacts show up, only when I upgraded the card did they show up. I decided to clean all the crap off my computer by restoring from an image when I first installed windows and installed required programs. This didn't seem to help. I then upgraded to Haswell so new mobo and CPU but kept the previous install of the OS. Still didn't seem to stop it. 

Is there a chance it may be a software problem? Or any other problem for that matter.

 

Thanks

 

Current Spec:

- i5 4670k

- Gigabyte Z87 D3HP

- 8Gb RAM

- Crucial M4 256Gb SSD

- MSI 7950 OC Boost Edition.

- Corsair HX 650 Watt PSU

- Xonar DGX soundcard.

 

 

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Posted

Hello!

I have being experiencing artifacts since changing my gfx card. Example http://www.twitch.tv/bytesauce/c/2547684

 

The problem I have is that if I RMA the card I'm not sure tests will show up any error. Furmark and MSI Kombustor don't appear to show the artifacts up when they are in burn mode. The occurrence of them is actually quite random. It can happen whilst browsing the internet or playing games.

 

My previous card never had artifacts show up, only when I upgraded the card did they show up. I decided to clean all the crap off my computer by restoring from an image when I first installed windows and installed required programs. This didn't seem to help. I then upgraded to Haswell so new mobo and CPU but kept the previous install of the OS. Still didn't seem to stop it. 

Is there a chance it may be a software problem? Or any other problem for that matter.

 

Thanks

 

Current Spec:

- i5 4670k

- Gigabyte Z87 D3HP

- 8Gb RAM

- Crucial M4 256Gb SSD

- MSI 7950 OC Boost Edition.

- Corsair HX 650 Watt PSU

- Xonar DGX soundcard.

What drivers are you using?

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Info from Furmark: Catalyst 13.1 - 9.012-121219a-154961C-ATI (12-19-2012)

There were artifact issues on those drivers..Update to the 13.6 beta drivers and your issues should go away..Make sure you use the AMD uninstall utility to remove old drivers before you install new ones..

 

Here is link to uninstall utility

http://support.amd.com/us/gpudownload/windows/Pages/catalyst-uninstall-utility.aspx

 

And here is link to newest drivers..These are for windows 7 or 8 64 bit..So if you have 32bit then use other drivers..

http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_win8-64.aspx

 

 

Try this and let me know if you still have issues and we can try something else.. :)

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There were artifact issues on those drivers..Update to the 13.6 beta drivers and your issues should go away..Make sure you use the AMD uninstall utility to remove old drivers before you install new ones..

 

Here is link to uninstall utility

http://support.amd.com/us/gpudownload/windows/Pages/catalyst-uninstall-utility.aspx

 

And here is link to newest drivers..These are for windows 7 or 8 64 bit..So if you have 32bit then use other drivers..

http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_win8-64.aspx

 

 

Try this and let me know if you still have issues and we can try something else.. :)

I think that is it! Mark as solved if he was right :D ; which I assume he was...

PROFILEYEAH

What do people even put in these things?

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Did you clean out the old drivers before installing the new ones?

System Specs:

CPU: Ryzen 7 5800X

GPU: Radeon RX 7900 XT 

RAM: 32GB 3600MHz

HDD: 1TB Sabrent NVMe -  WD 1TB Black - WD 2TB Green -  WD 4TB Blue

MB: Gigabyte  B550 Gaming X- RGB Disabled

PSU: Corsair RM850x 80 Plus Gold

Case: BeQuiet! Silent Base 801 Black

Cooler: Noctua NH-DH15

 

 

 

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Do this and check yourself manually. Manually is better than a program doing it for you.

 

http://www.brightsideofnews.com/news/2012/4/4/guide-how-to-completely-uninstall-amd-graphics-drivers.aspx

System Specs:

CPU: Ryzen 7 5800X

GPU: Radeon RX 7900 XT 

RAM: 32GB 3600MHz

HDD: 1TB Sabrent NVMe -  WD 1TB Black - WD 2TB Green -  WD 4TB Blue

MB: Gigabyte  B550 Gaming X- RGB Disabled

PSU: Corsair RM850x 80 Plus Gold

Case: BeQuiet! Silent Base 801 Black

Cooler: Noctua NH-DH15

 

 

 

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That could be windows related..Just like when my mouse pointer turns in to this weird line comb looking thingy..

 

Maybe. I assume you haven't found a solution to it. It only occurred when I changed my graphics card so maybe it is a persisting bug with windows and AMD cards.

 

I may think about re installing windows fully rather then from an image. 

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Maybe. I assume you haven't found a solution to it. It only occurred when I changed my graphics card so maybe it is a persisting bug with windows and AMD cards.

 

I may think about re installing windows fully rather then from an image. 

Give that a shot and if you still have any issues RMA that thing..Are you still getting artifacts while gaming?

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Do you know your GPU temps when these artifacts happen?

 

At load my card maxes out at 70-75c. That is running stress tests. I haven't ever recorded the temp when an artifact has happened because its so unpredictable. The driver update seems to have reduced the number of artifacts I seem to be getting but obviously not completely.

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Mention when you RMA it that any errors that are coming up may not actually come up when they test it.

"It pays to keep an open mind, but not so open your brain falls out." - Carl Sagan.

"I can explain it to you, but I can't understand it for you" - Edward I. Koch

"I didn't die! I performed a tactical reset!" - Apollolol

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