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HELP! Is my computer gone?

Go to solution Solved by Bonesy,

Nope, it'll blue screen even in safe mode.  

 

If you can get into BIOS, and get into the recovery module(advanced options) - it is most likely a software issue within the OS. I would "Refresh PC" from the advanced options, backing up personal files in command prompt(also in advanced options), if you want to be extra-safe.

Okay, so this might be a bit of a ramble, but here goes:

 

Last night I left my pc on and went to brush my teeth.  I turned the monitor off, but not the pc.  When I got back, I turned the monitor back on and it was black but was getting a signal.  I tried to click mouse and keyboard buttons because I thought it might have gone to sleep.  However, this did nothing so I pushed the power button to make it shut off.  After a while it still hadn't shut off so I held the button down to force shut it off.  After it had fully shut off I turned it back on and... bsod.  The error I got was Kernel_data_inpage_error.  It gathered the error data and restarted.  It showed the update screen as I hadn't updated and so I guess it was just updating itself.  After that it booted in fine and seemed to work.  I looked up my error and it said that it could be caused by a virus, faulty RAM, or something to do with pagefile or something.  I heeded the article's advice and ran avast and malwarebytes which turned up nothing.  I then ran chkdsk /r /f and restarted.  It was stuck at 12% for the longest time but then finally restarted, said 100%, and restarted a few times while saying diagnosing pc and attempting to repair and stuff like that.  Then it restarted and said repair failed, and I don't remember what exactly happened but I think I either restarted it or it restarted itself and blue screened.  The error I am getting now is 0xC000021a.  It collects the error info and then says auto-repairing or something, and brings me to a screen with the options "restart pc" and "advanced options".  If I restart or shut down and turn on again, it will just blue screen with the same error and bring me to that screen again.  In "advanced options" there is "refresh pc" and "restore pc".  I'd obviously prefer refresh as I have no backup.  What should I do?  Do I have a rootkit or something, or is my HDD or RAM damaged?  Help, please!

 

Specs are in my sig.

My life is consumed by CS:GO, even though I'm not exceptionally good at it.

CPU: AMD A10-5800K | GPU: Gigabyte R9 270 2GB | RAM: 8GB 1333Mhz HyperX Blu | Storage: 120GB Samsung 850 EVO + 1TB WD Caviar Blue | Chassis: NZXT H230 | Mobo: Gigabyte GA-F2A88XM-HD3 | PSU: Corsair CX500 500W | Cooling: CM Hyper 212 EVO | OS: Windows 10
In order of priority: GTX 970 Strix, 2 good 1080p monitors, i5 4690k, MSI Z97 Gaming 5 LGA 1150, a job
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Okay, so this might be a bit of a ramble, but here goes:

 

Last night I left my pc on and went to brush my teeth.  I turned the monitor off, but not the pc.  When I got back, I turned the monitor back on and it was black but was getting a signal.  I tried to click mouse and keyboard buttons because I thought it might have gone to sleep.  However, this did nothing so I pushed the power button to make it shut off.  After a while it still hadn't shut off so I held the button down to force shut it off.  After it had fully shut off I turned it back on and... bsod.  The error I got was Kernel_data_inpage_error.  It gathered the error data and restarted.  It showed the update screen as I hadn't updated and so I guess it was just updating itself.  After that it booted in fine and seemed to work.  I looked up my error and it said that it could be caused by a virus, faulty RAM, or something to do with pagefile or something.  I heeded the article's advice and ran avast and malwarebytes which turned up nothing.  I then ran chkdsk /r /f and restarted.  It was stuck at 12% for the longest time but then finally restarted, said 100%, and restarted a few times while saying diagnosing pc and attempting to repair and stuff like that.  Then it restarted and said repair failed, and I don't remember what exactly happened but I think I either restarted it or it restarted itself and blue screened.  The error I am getting now is 0xC000021a.  It collects the error info and then says auto-repairing or something, and brings me to a screen with the options "restart pc" and "advanced options".  If I restart or shut down and turn on again, it will just blue screen with the same error and bring me to that screen again.  In "advanced options" there is "refresh pc" and "restore pc".  I'd obviously prefer refresh as I have no backup.  What should I do?  Do I have a rootkit or something, or is my HDD or RAM damaged?  Help, please!

 

Specs are in my sig.

didn't you post this yesterday... 

 

My solution:

 

1. Grab a linux distro with default root permissions like Kali and make a live USB

2. Boot off USB

3. grab yo shit and dump it somewhere on the USB drive 

4. completely erase drive and re-install windows

Want a good game to play?  Check out Shadowrun: http://store.steampowered.com/app/300550/ (runs on literally any hardware)

 

another 12 core / 24 thread senpai...     (/. _ .)/     \(. _ .\)

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didn't you post this yesterday... 

No, this is a new error and after different circumstances which might affect it and easily change the answer to my problem.

My life is consumed by CS:GO, even though I'm not exceptionally good at it.

CPU: AMD A10-5800K | GPU: Gigabyte R9 270 2GB | RAM: 8GB 1333Mhz HyperX Blu | Storage: 120GB Samsung 850 EVO + 1TB WD Caviar Blue | Chassis: NZXT H230 | Mobo: Gigabyte GA-F2A88XM-HD3 | PSU: Corsair CX500 500W | Cooling: CM Hyper 212 EVO | OS: Windows 10
In order of priority: GTX 970 Strix, 2 good 1080p monitors, i5 4690k, MSI Z97 Gaming 5 LGA 1150, a job
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Seems like your OS is dead, see if you can boot into safe mode.

I've built 3 PC's, but none for myself... In fact, I'm using an iMac that my dad bought for me as my desktop. Awkward...

Please don't say "SSD drive." By doing so, you are literally saying "Solid State Drive Drive" and causing my brain cells to commit suicide. The same applies to HDD (Hard Disk Drive) and PCIe (Peripheral Component Interconnect Express).

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Seems like your OS is dead, see if you can boot into safe mode.

Nope, it'll blue screen even in safe mode.  

My life is consumed by CS:GO, even though I'm not exceptionally good at it.

CPU: AMD A10-5800K | GPU: Gigabyte R9 270 2GB | RAM: 8GB 1333Mhz HyperX Blu | Storage: 120GB Samsung 850 EVO + 1TB WD Caviar Blue | Chassis: NZXT H230 | Mobo: Gigabyte GA-F2A88XM-HD3 | PSU: Corsair CX500 500W | Cooling: CM Hyper 212 EVO | OS: Windows 10
In order of priority: GTX 970 Strix, 2 good 1080p monitors, i5 4690k, MSI Z97 Gaming 5 LGA 1150, a job
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Nope, it'll blue screen even in safe mode.  

try my method yo :P

 

can you access the BIOS?

Want a good game to play?  Check out Shadowrun: http://store.steampowered.com/app/300550/ (runs on literally any hardware)

 

another 12 core / 24 thread senpai...     (/. _ .)/     \(. _ .\)

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Nope, it'll blue screen even in safe mode.  

One last thing to help rule out a hardware problem. load up a flash drive with linux and attempt to boot onto that. If you can, your OS is dead. If you can't, it's a hardware problem.

I've built 3 PC's, but none for myself... In fact, I'm using an iMac that my dad bought for me as my desktop. Awkward...

Please don't say "SSD drive." By doing so, you are literally saying "Solid State Drive Drive" and causing my brain cells to commit suicide. The same applies to HDD (Hard Disk Drive) and PCIe (Peripheral Component Interconnect Express).

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try my method yo :P

 

can you access the BIOS?

 

gimme a sec, I'm putting Kali ont a usb

My life is consumed by CS:GO, even though I'm not exceptionally good at it.

CPU: AMD A10-5800K | GPU: Gigabyte R9 270 2GB | RAM: 8GB 1333Mhz HyperX Blu | Storage: 120GB Samsung 850 EVO + 1TB WD Caviar Blue | Chassis: NZXT H230 | Mobo: Gigabyte GA-F2A88XM-HD3 | PSU: Corsair CX500 500W | Cooling: CM Hyper 212 EVO | OS: Windows 10
In order of priority: GTX 970 Strix, 2 good 1080p monitors, i5 4690k, MSI Z97 Gaming 5 LGA 1150, a job
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gimme a sec, I'm putting Kali ont a usb

I assume you know you can't just drag and drop it onto the drive

Want a good game to play?  Check out Shadowrun: http://store.steampowered.com/app/300550/ (runs on literally any hardware)

 

another 12 core / 24 thread senpai...     (/. _ .)/     \(. _ .\)

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Nope, it'll blue screen even in safe mode.  

 

Then you'll need to follow @dr_deconstruct 's advice and back everything up through linux and re-install windows.

Project Tomahawk:

Spoiler

CPU: Intel Core i7 4790k

Motherboard: Asus Maximus VII Hero

CPU Cooler: Corsair H100i

Memory: 16GB Kingston HyperX Fury 1866 Mhz

GPU: Asus Strix RX 480

PSU: Corsair RM1000

Storage: 2x Western Digital 2TB Enterprise + 240GB Crucial M500 SSD

Case: Corsair Air 540

Additional: Cablemod C-Series black/red kit, SP120, AF140 and AF140 w/ red LED's all around

Project Frankenstein:

Spoiler

CPU: AMD FX 6100

Motherboard: MSI 970 SLI Krait Edition

CPU Cooler: Cooler Master Hyper 212 EVO

Memory: 8GB G.Skill Ripjaws X 1866 Mhz

GPU: MSI R9 280 3G Twin Frozr

PSU: Seasonic M12II EVO 620W

Storage: Western Digital 1TB Enterprise + 240GB Partiot Torch SSD

Case: Fractal Design Define S

Sheila (Server):

Spoiler

Dell R210:
CPU: Intel Xeon x3450

Memory: 12GB Crucial ECC 1600 Mhz

Storage: Seagate 3TB Constellation 

Marvin (Server)

Spoiler

Dell R210ii

CPU: Intel Xeon E3 1230v2

Memory: 12GB Crucial ECC 1600Mhz

Storage: Seagate 3TB Constellation

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I assume you know you can't just drag and drop it onto the drive

yep.  first format, next burn the iso.

 

(right?)

My life is consumed by CS:GO, even though I'm not exceptionally good at it.

CPU: AMD A10-5800K | GPU: Gigabyte R9 270 2GB | RAM: 8GB 1333Mhz HyperX Blu | Storage: 120GB Samsung 850 EVO + 1TB WD Caviar Blue | Chassis: NZXT H230 | Mobo: Gigabyte GA-F2A88XM-HD3 | PSU: Corsair CX500 500W | Cooling: CM Hyper 212 EVO | OS: Windows 10
In order of priority: GTX 970 Strix, 2 good 1080p monitors, i5 4690k, MSI Z97 Gaming 5 LGA 1150, a job
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yep.  first format, next burn the iso.

 

(right?)

yup :)

Want a good game to play?  Check out Shadowrun: http://store.steampowered.com/app/300550/ (runs on literally any hardware)

 

another 12 core / 24 thread senpai...     (/. _ .)/     \(. _ .\)

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try my method yo :P

 

can you access the BIOS?

btw I can access the BIOS.

My life is consumed by CS:GO, even though I'm not exceptionally good at it.

CPU: AMD A10-5800K | GPU: Gigabyte R9 270 2GB | RAM: 8GB 1333Mhz HyperX Blu | Storage: 120GB Samsung 850 EVO + 1TB WD Caviar Blue | Chassis: NZXT H230 | Mobo: Gigabyte GA-F2A88XM-HD3 | PSU: Corsair CX500 500W | Cooling: CM Hyper 212 EVO | OS: Windows 10
In order of priority: GTX 970 Strix, 2 good 1080p monitors, i5 4690k, MSI Z97 Gaming 5 LGA 1150, a job
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btw I can access the BIOS.

cool.  Boot from live USB from there

Want a good game to play?  Check out Shadowrun: http://store.steampowered.com/app/300550/ (runs on literally any hardware)

 

another 12 core / 24 thread senpai...     (/. _ .)/     \(. _ .\)

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@dr_deconstruct @Boink When I reinstall my OS, and I reinstall all my steam games, will my saves and such still be there?  I really don't have files I need to back up, I don't store stuff on my PC like pictures or bills and such, just games.

My life is consumed by CS:GO, even though I'm not exceptionally good at it.

CPU: AMD A10-5800K | GPU: Gigabyte R9 270 2GB | RAM: 8GB 1333Mhz HyperX Blu | Storage: 120GB Samsung 850 EVO + 1TB WD Caviar Blue | Chassis: NZXT H230 | Mobo: Gigabyte GA-F2A88XM-HD3 | PSU: Corsair CX500 500W | Cooling: CM Hyper 212 EVO | OS: Windows 10
In order of priority: GTX 970 Strix, 2 good 1080p monitors, i5 4690k, MSI Z97 Gaming 5 LGA 1150, a job
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Nope, it'll blue screen even in safe mode.  

 

If you can get into BIOS, and get into the recovery module(advanced options) - it is most likely a software issue within the OS. I would "Refresh PC" from the advanced options, backing up personal files in command prompt(also in advanced options), if you want to be extra-safe.

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@dr_deconstruct @Boink When I reinstall my OS, and I reinstall all my steam games, will my saves and such still be there?  I really don't have files I need to back up, I don't store stuff on my PC like pictures or bills and such, just games.

If you want to give repairing your drive another shot after you copy your stuff over I recommend booting using the "forensic mode" option

Want a good game to play?  Check out Shadowrun: http://store.steampowered.com/app/300550/ (runs on literally any hardware)

 

another 12 core / 24 thread senpai...     (/. _ .)/     \(. _ .\)

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@dr_deconstruct @Boink When I reinstall my OS, and I reinstall all my steam games, will my saves and such still be there?  I really don't have files I need to back up, I don't store stuff on my PC like pictures or bills and such, just games.

Steam automatically backs up your game progress as long as you are connected to the internet while playing. So yes, your game progress (with steam games at least) is safe in the hands of our Lord GabeN. That said, make sure it isn't a hardware problem before you re-install.

I've built 3 PC's, but none for myself... In fact, I'm using an iMac that my dad bought for me as my desktop. Awkward...

Please don't say "SSD drive." By doing so, you are literally saying "Solid State Drive Drive" and causing my brain cells to commit suicide. The same applies to HDD (Hard Disk Drive) and PCIe (Peripheral Component Interconnect Express).

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@dr_deconstruct @Boink When I reinstall my OS, and I reinstall all my steam games, will my saves and such still be there?  I really don't have files I need to back up, I don't store stuff on my PC like pictures or bills and such, just games.

there should be a saves folder within application data for your steam games...

Want a good game to play?  Check out Shadowrun: http://store.steampowered.com/app/300550/ (runs on literally any hardware)

 

another 12 core / 24 thread senpai...     (/. _ .)/     \(. _ .\)

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Steam automatically backs up your game progress as long as you are connected to the internet while playing. So yes, your game progress (with steam games at least) is safe in the hands of our Lord GabeN. That said, make sure it isn't a hardware problem before you re-install.

Well I can boot into BIOS so I think it's the OS having issues.

My life is consumed by CS:GO, even though I'm not exceptionally good at it.

CPU: AMD A10-5800K | GPU: Gigabyte R9 270 2GB | RAM: 8GB 1333Mhz HyperX Blu | Storage: 120GB Samsung 850 EVO + 1TB WD Caviar Blue | Chassis: NZXT H230 | Mobo: Gigabyte GA-F2A88XM-HD3 | PSU: Corsair CX500 500W | Cooling: CM Hyper 212 EVO | OS: Windows 10
In order of priority: GTX 970 Strix, 2 good 1080p monitors, i5 4690k, MSI Z97 Gaming 5 LGA 1150, a job
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Well I can boot into BIOS so I think it's the OS having issues.

I does seem like an OS issue, I personally would boot a linux live USB to be sure but if you don't mind loosing your data (except the steam games as stated earlier) go ahead and re-install Windows.

I've built 3 PC's, but none for myself... In fact, I'm using an iMac that my dad bought for me as my desktop. Awkward...

Please don't say "SSD drive." By doing so, you are literally saying "Solid State Drive Drive" and causing my brain cells to commit suicide. The same applies to HDD (Hard Disk Drive) and PCIe (Peripheral Component Interconnect Express).

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I does seem like an OS issue, I personally would boot a linux live USB to be sure but if you don't mind loosing your data (except the steam games as stated earlier) go ahead and re-install Windows.

 

Can use refresh to avoid losing data(just to clarify)

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Can use refresh to avoid losing data(just to clarify)

And you think it would solve the issue?  Like just reinstalling without loosing data?

My life is consumed by CS:GO, even though I'm not exceptionally good at it.

CPU: AMD A10-5800K | GPU: Gigabyte R9 270 2GB | RAM: 8GB 1333Mhz HyperX Blu | Storage: 120GB Samsung 850 EVO + 1TB WD Caviar Blue | Chassis: NZXT H230 | Mobo: Gigabyte GA-F2A88XM-HD3 | PSU: Corsair CX500 500W | Cooling: CM Hyper 212 EVO | OS: Windows 10
In order of priority: GTX 970 Strix, 2 good 1080p monitors, i5 4690k, MSI Z97 Gaming 5 LGA 1150, a job
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