Message on Bios Screen removal - Solved

[Red2zero]

Hi All,

Recently picked up a Dell laptop and when you boot it up under the Dell logo is the name of some Guy. When I googled it apparently this is called an ownership tag which can be removed using a dell application called Dell platform Tags, the problem is it uses Command prompt which is like a Foreign Language to me. I can't understand what Im suppose to type in the command line to make this happen. Any help would be greatly appreciated

 

I have tried PlatformTags.exe SOT:XXXXXX but that didn't work.

 

[manikyath]

it should just be "platformtags.exe DOT" from what i can see

[Red2zero]

it should just be "platformtags.exe DOT" from what i can see

Tried that but it didn't do anything.... thanks anyway.

[Master Disaster]

Type in

 

platformtags RPT

 

then take a screen shot and post it please.

[Red2zero]

failed......

 

[Red2zero]

Ok Got it..........

Type "C:\Dell\Drivers\7738M\Ver 4.006>PlatformTags64 DOT"

The details are the path way to the specific location of the Dell application and all the numbers listed above the file names.

 

Thank you