AMD driver problems

[Francisco Costa]

Hello! I hope this great commmunity can help me again.

 

I recently got an MSI R9 290 Gaming and I'm having some problems with the drivers. At this point I'm starting to think it it's the card's fault...

 

So when the card doesn't have any driver installed, it's recognized as a standard VGA in GPU-Z (as it should). When I proceed to install the 14.12 drivers, the only thing that is shown being installed is the HDMI audio and the Catalyst Install Manager, as shown in the image. The driver itself isn't there, and it's still recognized as a standard VGA. So I installed the driver via Control Panel>Device Manager. The problem is that now I have black bars on the edges of the monitor (around 2cm or 1 inch) and the Catalyst Control Center isn't available when I right click on the desktop. So I really don't know what's going on... I'm starting to lose hope that it's fixable, all help is really appreciated

[Enderman]

try 14.9 or 14.4...

with AMD drivers its all trial and error

[Will_Man_Dude]

Yea amd drivers cause loads of problems. Like my computer that has pretty bad video cards and will blue screen all the time and when I research them it almost always points to amd driver problems and my configuration. Becuase of that I am not going to get an amd card for a long time.

[LabRat]

OP, you might already have those installed. the pane is showing what isn't installed.

 

open the CCC and click on information center.

 

and for you HATE guys, learn how things work and learn what you are doing wrond and you won't have so many problems with your systems.

[Francisco Costa]

OP, you might already have those installed. the pane is showing what isn't installed.

 

open the CCC and click on information center.

 

and for you HATE guys, learn how things work and learn what you are doing wrond and you won't have so many problems with your systems.

 

The problem is that I can't access CCC through the desktop

[Francisco Costa]

I should also mention that I previously had an Nvidia card, and despite having used Display Driver Uninstaller I still encounter files from Shadowplay and GeForce Experience. I also tried with 14.4 and the same thing happened. How can I delete everything related to drivers (both Nvidia and AMD) so that I can make I clean install of them?

[LabRat]

control panel/add/remove programs is where you should have started from. see if there's anything else there.

 

device manager will list some stuff you can kill it from there. ( uninstall )

 

I hit the registry on occasion. don't do it if you're not familiar with it.

 

when you install drivers for stuff always do a custom install. Only install what you need not all that extra BS.

 

start/search/type msconfig in the box and look under start up and sevices. you can filter MS stuff by checking box at bottom of services.

 

do this stuff and then reboot. then I would uninstall my amd drivers/reboot and then do a custom install.

 

also, when is the last time you went to windows updates? you should look there for goodies to update your system software.

[Francisco Costa]

I tried with 14.4, 14.9 and 14.12, still the same black bars and no CCC...

 

I haven't updated for a while, I'm definitely gonna give it a try.

[Francisco Costa]

The windows updates solved nothing, and I don't think I have any Nvidia related stuff on my PC. So what could be happening that stops me from installing CCC?

[LabRat]

some anti malware programs think the "MOM.exe" is an intrusion of sorts. What if you uninstall your amd drivers, reboot in safe mode and then install?

[Francisco Costa]

some anti malware programs think the "MOM.exe" is an intrusion of sorts. What if you uninstall your amd drivers, reboot in safe mode and then install?

 

Tried it, didn't work, says "failed to load detection driver"

[Master Disaster]

Open control panel and remove everything Nvidia & AMD related, reboot into safe mode, run DDU and remove everything Nvidia & AMD related. Reboot back into windows they try again.

[Francisco Costa]

Open control panel and remove everything Nvidia & AMD related, reboot into safe mode, run DDU and remove everything Nvidia & AMD related. Reboot back into windows they try again.

 

I did this so many times... I still can't install the drivers via the installer, only via Control Panel, and that doesn't install the CCC, so basically I have everything except for CCC

[Master Disaster]

Hate to say this but I've googled around and in most of the cases I can find that were similar the fix was a windows reinstall.

Is that possible?

[LabRat]

start/programs..........see ccc?

 

i have 14.4 on mine and everything installed that I selected.

[DEDRICK]

CCC won't start if it can't detect that you have an AMD card or the drivers don't load properly.

 

 

Open control panel and remove everything Nvidia & AMD related, reboot into safe mode, run DDU and remove everything Nvidia & AMD related. Reboot back into windows they try again.

 

I did this so many times... I still can't install the drivers via the installer, only via Control Panel, and that doesn't install the CCC, so basically I have everything except for CCC

 

You did what so many times, Uninstalled from Control Panel or Display Driver Uninstaller in Safe Mode?  http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

[Francisco Costa]

start/programs..........see ccc?

 

i have 14.4 on mine and everything installed that I selected.

No, I don't see CCC

 

CCC won't start if it can't detect that you have an AMD card or the drivers don't load properly.

 

 

 

 

You did what so many times, Uninstalled from Control Panel or Display Driver Uninstaller in Safe Mode?  http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

Both, nothing works...

 

 

Anyways, I kinda solved it. Just donwloaded the Hotfix 14.12 that doesn't downscale the resolution and now I have a fullscreen, no black bars. But still no CCC