BSOD without BSOD?

[sof006]

Okay so my PC has been doing this for a while now and its getting to the point where I feel like taking a hammer to it.

 

On occasion i'll just be say browsing the web, flicking through twitter. Stuff like that and my mouse will completely stop working, so I have to unplug the mouse and plug it back in to get it working again. I do not have this issue with any other USB device, just the mouse. The mouse is a R.A.T 3 Cyborg gaming mouse.

 

But what is mostly confusing for me is on some occasions where the cursor will stop moving the computer will completely reset itself as if I hit the reset button on my PC. No BSOD, nothing although after starting back up Windows gives me a notification stating that I had a Blue screen of death but with no reason or error description. I am totally confused and I am not running an overclock, using BIOS default and have made sure the RAM is running in the correct timings also. 

 

I am literally stumped. 

 

 

I have never experienced this issue during gaming however! I'd show the BSOD report file but I can't remember how to find it.

[Snickerzz]

install/reinstall the driver? if that doesn't work try returning the mouse if its fairly new or under warranty still

 

driver: http://www.cyborggaming.com/download.htm

[sof006]

install/reinstall the driver? if that doesn't work try returning the mouse if its fairly new or under warranty still

 

driver: http://www.cyborggaming.com/download.htm

That's the thing though. I don't think its the mouse's fault as I can have it plugged into my laptop for pretty much all day out the house and nothing happens but as soon as I plug it into my main rig everything goes tits up.

[Snickerzz]

That's the thing though. I don't think its the mouse's fault as I can have it plugged into my laptop for pretty much all day out the house and nothing happens but as soon as I plug it into my main rig everything goes tits up.

try installing your motherboards usb drivers :)

[sof006]

I found a program that can tell me about my BSOD and this is what it say's my problem is... what is ntoskrnl?

 

[Snickerzz]

I found a program that can tell me about my BSOD and this is what it say's my problem is... what is ntoskrnl?

 

not sure, google is your friend though http://answers.microsoft.com/en-us/windows/forum/windows_7-system/random-blue-screen-with-reference-to-ntoskrnlexe/fd899301-fe4d-43f7-bf72-df5479acb2e5

[YoYo155]

I found a program that can tell me about my BSOD and this is what it say's my problem is... what is ntoskrnl?

 

 

That is (very) often not accurate at all you need to debug it manually, I can help you with that just upload the dump file.

[The Syndicate]

update and flash your bios if you havent done so already. and update all your drivers

[brownninja97]

Anyone have a way of print screening a blue screen

[sof006]

Okay i'll upload my dump file.. i'll have to put it on mega as apparently im not permitted

 

https://mega.co.nz/#!kpJzgCLC!E61zPT6DHZvy2kKr8IsViCBFNTVKYlsBmWWSQcqCKLQ

 

As for everything else everyone has suggested I have done that already, so far my PC has been fine and have had no random reboots (touch wood).

[YoYo155]

 

Okay i'll upload my dump file.. i'll have to put it on mega as apparently im not permitted

 

https://mega.co.nz/#!kpJzgCLC!E61zPT6DHZvy2kKr8IsViCBFNTVKYlsBmWWSQcqCKLQ

 

As for everything else everyone has suggested I have done that already, so far my PC has been fine and have had no random reboots (touch wood).

 

I'm not able to download from that link.

[qwertywarrior]

if BSODs dont show up

then its set for auto restart in case of BSOD

https://www.google.ae/search?q=Automatic+Restart+For+BSOD&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a&channel=rcs

 

i remember there is a setting for this also in the bios if im correct

[cafe]

try installing your motherboards usb drivers :)

Yeah this was my first thought :P

[Elbstrand]

It will probably best if we start with the basics:

 

1. What are your PC specs?

2. What version of Windows are you using?

[Snickerzz]

Yeah this was my first thought :P

-pawfives- :D

[cafe]

-pawfives- :D

-gives pawfive- :blush:

[sof006]

It will probably best if we start with the basics:

 

1. What are your PC specs?

2. What version of Windows are you using?

My PC specs are (sorry I didn't do this earlier) let me see if I can actually remember it all!

 

AMD FX 8150 @ stock

M5A78L/USB3 motherboard

ASUS GTX 560 Ti @Stock

Kingston HyperX 4x2GB (8 GB)

Samsung 830 128GB SSD

Seagate Barracuda 1TB

Western Digital Black 1TB

Corsair H80i water cooler

PSU is OCZ-ZS750W

 

 

SSD is OS drive and others are storage drives.

 

OS is Windows 7 SP1

 

If I have left anything out please tell me as i'm half asleep!

 

Here is the dump file, hopefully you can download from this link instead http://www.mediafire.com/?7ak2d97uvgdre9i

[YoYo155]

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

7: kd> !threadGetPointerFromAddress: unable to read from fffff800030b7000THREAD fffffa8006a1e040  Cid 0004.0030  Teb: 0000000000000000 Win32Thread: 0000000000000000 RUNNING on processor 7Not impersonatingGetUlongFromAddress: unable to read from fffff80002ff6ba4Owning Process            fffffa80069e9040       Image:         SystemAttached Process          N/A            Image:         N/Afffff78000000000: Unable to get shared dataWait Start TickCount      458          Context Switch Count      63             IdealProcessor: 4             ReadMemory error: Cannot get nt!KeMaximumIncrement value.UserTime                  00:00:00.000KernelTime                00:00:00.000Win32 Start Address nt!ExpWorkerThread (0xfffff80002e91530)Stack Init fffff88003362c70 Current fffff88003362230Base fffff88003363000 Limit fffff8800335d000 Call 0Priority 12 BasePriority 12 UnusualBoost 0 ForegroundBoost 0 IoPriority 2 PagePriority 5Child-SP          RetAddr           : Args to Child                                                           : Call Sitefffff880`033625b0 fffff800`030caca9 : fffffa80`0728f010 fffffa80`06a1e040 fffff8a0`00000035 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6cfffff880`03362ad0 fffff800`02fab557 : fffffa80`0728f010 fffff800`030252d8 fffffa80`06a1e040 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49fffff880`03362b00 fffff800`02f12935 : fffff800`03086ae0 00000000`00000001 fffffa80`072605d0 fffffa80`06a1e040 : nt!WheapProcessWorkQueueItem+0x57fffff880`03362b40 fffff800`02e91641 : fffff880`01101e00 fffff800`02f12910 fffffa80`06a1e000 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25fffff880`03362b70 fffff800`0311ee5a : 00000000`00000000 fffffa80`06a1e040 00000000`00000080 fffffa80`069e9040 : nt!ExpWorkerThread+0x111fffff880`03362c00 fffff800`02e78d26 : fffff880`03189180 fffffa80`06a1e040 fffff880`031940c0 00000000`00000000 : nt!PspSystemThreadStartup+0x5afffff880`03362c40 00000000`00000000 : fffff880`03363000 fffff880`0335d000 fffff880`0414c890 00000000`00000000 : nt!KiStartSystemThread+0x16

"nt!Whea"

 

Are you overclocked?

Are your temps reasonable?

 

Follow this guide to enable Driver Verifier, A word of caution I would create a system restore point prior to attempting this.

 

http://www.sevenforums.com/crash-lockup-debug-how/65331-using-driver-verifier-identify-issues-drivers.html

[sof006]

Not overclocked at all no and the temps are totally reasonable. They are no where near max. Highest it ever hits is about 50 degrees and thats only when I play heavy intensive games like Crysis or BF3.

EDIT:

 

Just done what you asked and it didn't do anything, the windows loading animation showed up and then after that it sat on a black screen and did completely nothing. I hard reset and boot up into safe mode, safe mode works. This is how I am typing this. 

 

EDIT2: Here is the memory dump files as suggested on the driver verifier page. http://www.mediafire.com/?98rq3m8odl51qwf

[YoYo155]

Well DV is resource intensive so just let it do it's job for a while not in safe mode.

[sof006]

Well DV is resource intensive so just let it do it's job for a while not in safe mode.

Okay well it really didn't seem to be doing much and I did get a dump file. Although could that of been because I hard reset my PC.

[sof006]

Okay so I think I know what my problem is, apparently since my motherboard doesn't really have headsinks on the mosfets and its a 4-1 motherboard they great really hot and cause my CPU to eventually throttle. So I did a little DIY until I can afford to replace the motherboard to something better, I got my old AMD CPU cooling fan and pointed it at the mosfets and they are much cooler now unlike before where if I touched them they would actually burn my fingers. Throttling happens less often, I got through a cinebench test without it throttling to 1.4GHz. And as of so far my computer hasn't reset on me or anything strange like that.

[YoYo155]

Okay so I think I know what my problem is, apparently since my motherboard doesn't really have headsinks on the mosfets and its a 4-1 motherboard they great really hot and cause my CPU to eventually throttle. So I did a little DIY until I can afford to replace the motherboard to something better, I got my old AMD CPU cooling fan and pointed it at the mosfets and they are much cooler now unlike before where if I touched them they would actually burn my fingers. Throttling happens less often, I got through a cinebench test without it throttling to 1.4GHz. And as of so far my computer hasn't reset on me or anything strange like that.

Well in that case you should reset driver verifier.

 

Run> Verifier> Delete existing settings> ok> reboot.