Jump to content

RMA or keep?

hypnodog
By hypnodog
in Troubleshooting
 Share
Go to solution Solved by hypnodog,

Technically, I got approved for RMA. Though for some reason, the rep wanted me to submit it myself, I couldn't because of a bug. Hopefully I get a RMA# soon. I asked about getting a different model, but the rep just skimmed over it, hopefully that was taken into consideration.

ETA: I got approved! I'll leave this topic solved for the time being.

Posted

My first topic! Woo! Now to the actual contents of it...

 

I have an EVGA GeForce GTX 660, it's my third one (I've had to RMA it twice). I've noticed a problem with the second card I got through RMA, it runs significantly hotter. With the first one I had, it ran @ ~ 60 degrees C under load. With the current one, it runs @ ~ 80 degrees C, causing thermal throttling and the fan to run at max speed. I am now unable to play games such as Black Ops II with maxed out settings because of throttling. Should I RMA this card yet again, or should I replace the thermal paste/cooler? Thanks in advance!

 

Spoiler

CPU: Intel Core i7 4790K @ 4.6 GHz

Motherboard: Asus ROG Maximus VII Hero

RAM: Corsair Vengeance 32 GB @ 1903 MHz

GPU: Nvidia GeForce GTX Titan X @ 1100 / 7030 MHz
Case: Corsair Obsidian 750D with the Ghetto LED 5000 lighting kit
Storage: 1TB Samsung 840 EVO
PSU: Corsair AX1200i
Display: Dell P2415Q
Cooling: Corsair H100i
Keyboard: Corsair Vengeance K95 RGB (Cherry MX Reds)
Mouse: Sharkk MMO Pro
OS: Windows 10 Pro
 
Spoiler
Intel Core 2 Quad Q9550
Gigabyte GA-G41MT-S2PT
Arctic Freezer 7 Pro Rev 2
G.Skill Value 8 GB (1333 MHz)
Cooler Master N200
Seagate Barracuda 1 TB
Insignia 300W
Windows 7 Enterprise
 
Spoiler
Intel Core i3 3240
Asus P8Z77-V LX
4790K stock cooler with Cooler Master HTK-002 thermal paste
Corsair XMS3 4 GB (1333 MHz)
Cooler Master HAF 912
Seagate Barracuda 1 TB
Thermaltake TR2 430W
Windows 10 Pro
 
Link to comment
https://linustechtips.com/topic/285996-rma-or-keep/
Share on other sites
Link to post
Share on other sites
Posted

My first topic! Woo! Now to the actual contents of it...

 

I have an EVGA GeForce GTX 660, it's my third one (I've had to RMA it twice). I've noticed a problem with the second card I got through RMA, it runs significantly hotter. With the first one I had, it ran @ ~ 60 degrees C under load. With the current one, it runs @ ~ 80 degrees C, causing thermal throttling and the fan to run at max speed. I am now unable to play games such as Black Ops II with maxed out settings because of throttling. Should I RMA this card yet again, or should I replace the thermal paste/cooler? Thanks in advance!

 

RMA it. Why did you RMA the others?

My arsenal: i7-9700k Gaming Rig, an iPhone, and Stupidity.

Link to comment
https://linustechtips.com/topic/285996-rma-or-keep/#findComment-3883598
Share on other sites
Link to post
Share on other sites
Posted

I have no idea what the warranty is on opening the cooler of the card, and replacing the thermal paste. But if you can do that without voiding the warranty, I would highly reccomend opening it and replacing the thermal paste. Since that card is not particularly a newer card, it may have some manufactoring issues, and reapplying thermal paste is not very difficult. Check your warranty and see if you can open it just incase it does not fix the problem and you need to RMA it again.

Current Desktop Build | 2200G | RX 580 4GB | 8GB RAM | CTRL | Logitech G Pro Wireless

Laptop | 2018 MBA 256/16GB | MX Master 

Link to comment
https://linustechtips.com/topic/285996-rma-or-keep/#findComment-3883602
Share on other sites
Link to post
Share on other sites
Posted

I would return it and get it from amazon (I am a newegg masterrace person) however that is a bit ridiculous and i think they may be having issues.

Spoiler
Spoiler

Obligatory PC specs

CPU: Intel Core i5-6600K 3.5GHz
CPU Cooler: Corsair H50
Motherboard: Asus Z170-E ATX LGA1151
Memory: G.Skill Ripjaws 4 Series 16GB (2 x 8GB)
Storage: ADATA Premier SP550 240GB
Storage: Western Digital Blue 500GB
Storage: Western Digital BLACK SERIES 1TB
Video Card: Gigabyte GeForce GTX 1060 6GB 6GB G1
Case: Fractal Design Define S
Power Supply: Corsair CSM 550W

Spoiler
If you are new please read the CoC!

 Please FOLLOW YOUR OWN THREADS!

 Quote people when replying to them.

PLEASE SELECT 'AUTOMATIC' FOR FONT COLOR FOR DARK THEME USERS.

 Mark your problem as solved if answered and like all helpful information.

 DO NOT QUOTE IMAGES(!) just type -pic- or tag them as spoiler.

Don't criticize people for asking "stupid question".

There is actually a hidden search feature on the forums here: Search 

IT DOESN'T MATTER IF YOU'RE A FANBOY/FANGIRL. WHAT MATTERS IS THAT YOU DON'T LET THAT EFFECT YOUR HARDWARE RECOMMENDATIONS.

DO NOT POST SPAM!

Link to comment
https://linustechtips.com/topic/285996-rma-or-keep/#findComment-3883605
Share on other sites
Link to post
Share on other sites
Posted

I'd replace the TIM first. removing the cooler probably doesn't void the warranty

in reality its a 660...

its the bronze of two generations ago, i would assume newer games (even black ops II) would make it work hard AF when maxed.

Watch out for each other. Love everyone and forgive everyone, including yourself. Forgive your anger, forgive your guilt. Your shame. Your sadness. Embrace and open up your love, your joy, your truth, and most especially your heart. 
-Jim Hensen

Link to comment
https://linustechtips.com/topic/285996-rma-or-keep/#findComment-3883617
Share on other sites
Link to post
Share on other sites
Posted

hell, you might have been sent a cooler with toothpaste for thermal compound

one time me and a friend were just ****ing aorund and used crest for thermal compound...

 

it worked. x'D and not bad. not good, but livable.

Watch out for each other. Love everyone and forgive everyone, including yourself. Forgive your anger, forgive your guilt. Your shame. Your sadness. Embrace and open up your love, your joy, your truth, and most especially your heart. 
-Jim Hensen

Link to comment
https://linustechtips.com/topic/285996-rma-or-keep/#findComment-3883624
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Thanks again for all the replies! Since I can remove the cooler without voiding the warranty, I'll go ahead and replace the thermal paste first. If that doesn't work, I'll RMA it again, test and sell it, then I will get a 960 or a 970.

 

Spoiler

CPU: Intel Core i7 4790K @ 4.6 GHz

Motherboard: Asus ROG Maximus VII Hero

RAM: Corsair Vengeance 32 GB @ 1903 MHz

GPU: Nvidia GeForce GTX Titan X @ 1100 / 7030 MHz
Case: Corsair Obsidian 750D with the Ghetto LED 5000 lighting kit
Storage: 1TB Samsung 840 EVO
PSU: Corsair AX1200i
Display: Dell P2415Q
Cooling: Corsair H100i
Keyboard: Corsair Vengeance K95 RGB (Cherry MX Reds)
Mouse: Sharkk MMO Pro
OS: Windows 10 Pro
 
Spoiler
Intel Core 2 Quad Q9550
Gigabyte GA-G41MT-S2PT
Arctic Freezer 7 Pro Rev 2
G.Skill Value 8 GB (1333 MHz)
Cooler Master N200
Seagate Barracuda 1 TB
Insignia 300W
Windows 7 Enterprise
 
Spoiler
Intel Core i3 3240
Asus P8Z77-V LX
4790K stock cooler with Cooler Master HTK-002 thermal paste
Corsair XMS3 4 GB (1333 MHz)
Cooler Master HAF 912
Seagate Barracuda 1 TB
Thermaltake TR2 430W
Windows 10 Pro
 
Link to comment
https://linustechtips.com/topic/285996-rma-or-keep/#findComment-3883683
Share on other sites
Link to post
Share on other sites
Posted
  • Author

RMA it. Why did you RMA the others?

The first two were because of fan failure + coil whine. 

 

Spoiler

CPU: Intel Core i7 4790K @ 4.6 GHz

Motherboard: Asus ROG Maximus VII Hero

RAM: Corsair Vengeance 32 GB @ 1903 MHz

GPU: Nvidia GeForce GTX Titan X @ 1100 / 7030 MHz
Case: Corsair Obsidian 750D with the Ghetto LED 5000 lighting kit
Storage: 1TB Samsung 840 EVO
PSU: Corsair AX1200i
Display: Dell P2415Q
Cooling: Corsair H100i
Keyboard: Corsair Vengeance K95 RGB (Cherry MX Reds)
Mouse: Sharkk MMO Pro
OS: Windows 10 Pro
 
Spoiler
Intel Core 2 Quad Q9550
Gigabyte GA-G41MT-S2PT
Arctic Freezer 7 Pro Rev 2
G.Skill Value 8 GB (1333 MHz)
Cooler Master N200
Seagate Barracuda 1 TB
Insignia 300W
Windows 7 Enterprise
 
Spoiler
Intel Core i3 3240
Asus P8Z77-V LX
4790K stock cooler with Cooler Master HTK-002 thermal paste
Corsair XMS3 4 GB (1333 MHz)
Cooler Master HAF 912
Seagate Barracuda 1 TB
Thermaltake TR2 430W
Windows 10 Pro
 
Link to comment
https://linustechtips.com/topic/285996-rma-or-keep/#findComment-3883692
Share on other sites
Link to post
Share on other sites
Posted

one time me and a friend were just ****ing aorund and used crest for thermal compound...

 

it worked. x'D and not bad. not good, but livable.

I haven't tested it yet, but I will one of these days. I have an old AMD Athlon 64 X2 (AMD's first dual core) machine that still runs. I might even compare temps with different toothpaste.

Link to comment
https://linustechtips.com/topic/285996-rma-or-keep/#findComment-3883804
Share on other sites
Link to post
Share on other sites
Posted

I haven't tested it yet, but I will one of these days. I have an old AMD Athlon 64 X2 (AMD's first dual core) machine that still runs. I might even compare temps with different toothpaste.

i'll join you.

crest vs tooth-armour vs colgate

Watch out for each other. Love everyone and forgive everyone, including yourself. Forgive your anger, forgive your guilt. Your shame. Your sadness. Embrace and open up your love, your joy, your truth, and most especially your heart. 
-Jim Hensen

Link to comment
https://linustechtips.com/topic/285996-rma-or-keep/#findComment-3883839
Share on other sites
Link to post
Share on other sites
Posted
  • Author

i'll join you.

crest vs tooth-armour vs colgate

lol I might actually use toothpaste as TIM one day. I have 2 CPUs I could use, but no motherboards to go with them :( 

(Technically, I do actually have a mobo, but I smashed it 2 years ago. Who knows, it might still POST xD).

 

Spoiler

CPU: Intel Core i7 4790K @ 4.6 GHz

Motherboard: Asus ROG Maximus VII Hero

RAM: Corsair Vengeance 32 GB @ 1903 MHz

GPU: Nvidia GeForce GTX Titan X @ 1100 / 7030 MHz
Case: Corsair Obsidian 750D with the Ghetto LED 5000 lighting kit
Storage: 1TB Samsung 840 EVO
PSU: Corsair AX1200i
Display: Dell P2415Q
Cooling: Corsair H100i
Keyboard: Corsair Vengeance K95 RGB (Cherry MX Reds)
Mouse: Sharkk MMO Pro
OS: Windows 10 Pro
 
Spoiler
Intel Core 2 Quad Q9550
Gigabyte GA-G41MT-S2PT
Arctic Freezer 7 Pro Rev 2
G.Skill Value 8 GB (1333 MHz)
Cooler Master N200
Seagate Barracuda 1 TB
Insignia 300W
Windows 7 Enterprise
 
Spoiler
Intel Core i3 3240
Asus P8Z77-V LX
4790K stock cooler with Cooler Master HTK-002 thermal paste
Corsair XMS3 4 GB (1333 MHz)
Cooler Master HAF 912
Seagate Barracuda 1 TB
Thermaltake TR2 430W
Windows 10 Pro
 
Link to comment
https://linustechtips.com/topic/285996-rma-or-keep/#findComment-3883874
Share on other sites
Link to post
Share on other sites
Posted
  • Author

gotta use my own favorite, pronamel

what if we used a water cooler filled with listerine?

alcohol would kill anything in it, and it would allow subzero cascade cooling without freezing

New LTT video title: "Ultimate Ghetto LN2 Cooled Build Guide"

 

Spoiler

CPU: Intel Core i7 4790K @ 4.6 GHz

Motherboard: Asus ROG Maximus VII Hero

RAM: Corsair Vengeance 32 GB @ 1903 MHz

GPU: Nvidia GeForce GTX Titan X @ 1100 / 7030 MHz
Case: Corsair Obsidian 750D with the Ghetto LED 5000 lighting kit
Storage: 1TB Samsung 840 EVO
PSU: Corsair AX1200i
Display: Dell P2415Q
Cooling: Corsair H100i
Keyboard: Corsair Vengeance K95 RGB (Cherry MX Reds)
Mouse: Sharkk MMO Pro
OS: Windows 10 Pro
 
Spoiler
Intel Core 2 Quad Q9550
Gigabyte GA-G41MT-S2PT
Arctic Freezer 7 Pro Rev 2
G.Skill Value 8 GB (1333 MHz)
Cooler Master N200
Seagate Barracuda 1 TB
Insignia 300W
Windows 7 Enterprise
 
Spoiler
Intel Core i3 3240
Asus P8Z77-V LX
4790K stock cooler with Cooler Master HTK-002 thermal paste
Corsair XMS3 4 GB (1333 MHz)
Cooler Master HAF 912
Seagate Barracuda 1 TB
Thermaltake TR2 430W
Windows 10 Pro
 
Link to comment
https://linustechtips.com/topic/285996-rma-or-keep/#findComment-3883892
Share on other sites
Link to post
Share on other sites
Posted

lol I might actually use toothpaste as TIM one day. I have 2 CPUs I could use, but no motherboards to go with them :(

(Technically, I do actually have a mobo, but I smashed it 2 years ago. Who knows, it might still POST xD).

If the experiment fails, you'll at least have a minty fresh CPU.

"It pays to keep an open mind, but not so open your brain falls out." - Carl Sagan.

"I can explain it to you, but I can't understand it for you" - Edward I. Koch

"I didn't die! I performed a tactical reset!" - Apollolol

Link to comment
https://linustechtips.com/topic/285996-rma-or-keep/#findComment-3883910
Share on other sites
Link to post
Share on other sites
Posted

If the experiment fails, you'll at least have a minty fresh CPU.

theoretically if you lap the CPU and cooler almost perfectly flat, high mounting pressure with a thin toothpaste could yeild better temps than thick thermal compounds that can't spread as thin.

Link to comment
https://linustechtips.com/topic/285996-rma-or-keep/#findComment-3883927
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Load temp before TIM change

: HHkZddn.png

 

Spoiler

CPU: Intel Core i7 4790K @ 4.6 GHz

Motherboard: Asus ROG Maximus VII Hero

RAM: Corsair Vengeance 32 GB @ 1903 MHz

GPU: Nvidia GeForce GTX Titan X @ 1100 / 7030 MHz
Case: Corsair Obsidian 750D with the Ghetto LED 5000 lighting kit
Storage: 1TB Samsung 840 EVO
PSU: Corsair AX1200i
Display: Dell P2415Q
Cooling: Corsair H100i
Keyboard: Corsair Vengeance K95 RGB (Cherry MX Reds)
Mouse: Sharkk MMO Pro
OS: Windows 10 Pro
 
Spoiler
Intel Core 2 Quad Q9550
Gigabyte GA-G41MT-S2PT
Arctic Freezer 7 Pro Rev 2
G.Skill Value 8 GB (1333 MHz)
Cooler Master N200
Seagate Barracuda 1 TB
Insignia 300W
Windows 7 Enterprise
 
Spoiler
Intel Core i3 3240
Asus P8Z77-V LX
4790K stock cooler with Cooler Master HTK-002 thermal paste
Corsair XMS3 4 GB (1333 MHz)
Cooler Master HAF 912
Seagate Barracuda 1 TB
Thermaltake TR2 430W
Windows 10 Pro
 
Link to comment
https://linustechtips.com/topic/285996-rma-or-keep/#findComment-3883975
Share on other sites
Link to post
Share on other sites
Posted

Load temp before TIM change

[image]

 

I agree, something is definitely not right! Anxious to see result.

Spoiler

Gaming PC

  • SSUPD Meshlicious White Full Mesh
  • Corsair SF650 Platinum
  • ASrock B550 Phantom Gaming ITX/ax (Won a giveaway from OptimumTech)
  • Ryzen 5 5600X w/ Scythe Big Shuriken 3
  • 2x8gb G.Skill Flare X @3200 CL14
  • PowerColor Gigabyte RX 6750 XT
  • Storage:
    • Samsung 970 Evo NVME
    • Samsung 860 Evo 2.5"
    • MyDigitalSSD BP4 250gb (mSATA inside 2.5" enclosure)
  • W11Pro
  • AOC C24G1 + Dell S2415H
  • Cheap CyerPower keyboard (Wooting 60HE coming later this year)
  • Glorious Model O Matte White
  • LTT Northern Lights DeskPad 1000mm x 500mm
  • FX Audio Dac-X6 + Monoprice Modern Retro + Fifine Studio Condenser Mic

Media Server

  • Rosewill RSV-L4412U 12-bay hotswap
  • Unraid 6.9.2
  • Asrock B450 Steel Legend
  • Ryzen 5 3600
  • 2x8gb DDR4
  • LSI 9207-8I
  • 9x 2tb IronWolf • 2x 2tb WD Red • 1x 14tb WD Shucked White Label
  • MSI GTX 1050 Ti
Link to comment
https://linustechtips.com/topic/285996-rma-or-keep/#findComment-3884013
Share on other sites
Link to post
Share on other sites
Posted

hell, you might have been sent a cooler with toothpaste for thermal compound

For some reason that seems like it would work...

Spoiler
Spoiler

Obligatory PC specs

CPU: Intel Core i5-6600K 3.5GHz
CPU Cooler: Corsair H50
Motherboard: Asus Z170-E ATX LGA1151
Memory: G.Skill Ripjaws 4 Series 16GB (2 x 8GB)
Storage: ADATA Premier SP550 240GB
Storage: Western Digital Blue 500GB
Storage: Western Digital BLACK SERIES 1TB
Video Card: Gigabyte GeForce GTX 1060 6GB 6GB G1
Case: Fractal Design Define S
Power Supply: Corsair CSM 550W

Spoiler
If you are new please read the CoC!

 Please FOLLOW YOUR OWN THREADS!

 Quote people when replying to them.

PLEASE SELECT 'AUTOMATIC' FOR FONT COLOR FOR DARK THEME USERS.

 Mark your problem as solved if answered and like all helpful information.

 DO NOT QUOTE IMAGES(!) just type -pic- or tag them as spoiler.

Don't criticize people for asking "stupid question".

There is actually a hidden search feature on the forums here: Search 

IT DOESN'T MATTER IF YOU'RE A FANBOY/FANGIRL. WHAT MATTERS IS THAT YOU DON'T LET THAT EFFECT YOUR HARDWARE RECOMMENDATIONS.

DO NOT POST SPAM!

Link to comment
https://linustechtips.com/topic/285996-rma-or-keep/#findComment-3884551
Share on other sites
Link to post
Share on other sites
Posted

gotta use my own favorite, pronamel

what if we used a water cooler filled with listerine?

alcohol would kill anything in it, and it would allow subzero cascade cooling without freezing

why not make your own suctom cooler, with extra long heat pipes, that lead into a massive array of fins and stuff, resting inside a bath tub with loads of ice water and salt. 

Watch out for each other. Love everyone and forgive everyone, including yourself. Forgive your anger, forgive your guilt. Your shame. Your sadness. Embrace and open up your love, your joy, your truth, and most especially your heart. 
-Jim Hensen

Link to comment
https://linustechtips.com/topic/285996-rma-or-keep/#findComment-3884619
Share on other sites
Link to post
Share on other sites
Posted

why not make your own suctom cooler, with extra long heat pipes, that lead into a massive array of fins and stuff, resting inside a bath tub with loads of ice water and salt.

Because there's no fun in doing something I know will work. Doing something that I have no idea if it will work is much more exciting.
Link to comment
https://linustechtips.com/topic/285996-rma-or-keep/#findComment-3884779
Share on other sites
Link to post
Share on other sites
Posted

Because there's no fun in doing something I know will work. Doing something that I have no idea if it will work is much more exciting.

lets do it.

we'll get to 200 ghz on a sempron 145. xD LETS BREAK SOME RECORDS YO

Watch out for each other. Love everyone and forgive everyone, including yourself. Forgive your anger, forgive your guilt. Your shame. Your sadness. Embrace and open up your love, your joy, your truth, and most especially your heart. 
-Jim Hensen

Link to comment
https://linustechtips.com/topic/285996-rma-or-keep/#findComment-3884791
Share on other sites
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Troubleshooting

×