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RMA or keep?

hypnodog
By hypnodog
in Troubleshooting
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Technically, I got approved for RMA. Though for some reason, the rep wanted me to submit it myself, I couldn't because of a bug. Hopefully I get a RMA# soon. I asked about getting a different model, but the rep just skimmed over it, hopefully that was taken into consideration.

ETA: I got approved! I'll leave this topic solved for the time being.

Posted
  • Author

I chickened out. I sent a RMA request, I'll let you guys know if I get accepted again. Hopefully I get a 660 with ACX or at least a different card, because I don't want to deal with a 4th RMA.

 

Spoiler

CPU: Intel Core i7 4790K @ 4.6 GHz

Motherboard: Asus ROG Maximus VII Hero

RAM: Corsair Vengeance 32 GB @ 1903 MHz

GPU: Nvidia GeForce GTX Titan X @ 1100 / 7030 MHz
Case: Corsair Obsidian 750D with the Ghetto LED 5000 lighting kit
Storage: 1TB Samsung 840 EVO
PSU: Corsair AX1200i
Display: Dell P2415Q
Cooling: Corsair H100i
Keyboard: Corsair Vengeance K95 RGB (Cherry MX Reds)
Mouse: Sharkk MMO Pro
OS: Windows 10 Pro
 
Spoiler
Intel Core 2 Quad Q9550
Gigabyte GA-G41MT-S2PT
Arctic Freezer 7 Pro Rev 2
G.Skill Value 8 GB (1333 MHz)
Cooler Master N200
Seagate Barracuda 1 TB
Insignia 300W
Windows 7 Enterprise
 
Spoiler
Intel Core i3 3240
Asus P8Z77-V LX
4790K stock cooler with Cooler Master HTK-002 thermal paste
Corsair XMS3 4 GB (1333 MHz)
Cooler Master HAF 912
Seagate Barracuda 1 TB
Thermaltake TR2 430W
Windows 10 Pro
 
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Posted

I chickened out. I sent a RMA request, I'll let you guys know if I get accepted again. Hopefully I get a 660 with ACX or at least a different card, because I don't want to deal with a 4th RMA.

mention that you've had to deal with several RMAs and your last had thermal problems. then politely ask if it is possible for you to get a new one

I haven't yet tried replacing thermal compound on a GPU, but I need to work on that.

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Posted
  • Author

 then politely ask if it is possible for you to get a new one

I tried that. Twice. Got declined both times. I'll try again and see if they'll finally break protocol.

 

Spoiler

CPU: Intel Core i7 4790K @ 4.6 GHz

Motherboard: Asus ROG Maximus VII Hero

RAM: Corsair Vengeance 32 GB @ 1903 MHz

GPU: Nvidia GeForce GTX Titan X @ 1100 / 7030 MHz
Case: Corsair Obsidian 750D with the Ghetto LED 5000 lighting kit
Storage: 1TB Samsung 840 EVO
PSU: Corsair AX1200i
Display: Dell P2415Q
Cooling: Corsair H100i
Keyboard: Corsair Vengeance K95 RGB (Cherry MX Reds)
Mouse: Sharkk MMO Pro
OS: Windows 10 Pro
 
Spoiler
Intel Core 2 Quad Q9550
Gigabyte GA-G41MT-S2PT
Arctic Freezer 7 Pro Rev 2
G.Skill Value 8 GB (1333 MHz)
Cooler Master N200
Seagate Barracuda 1 TB
Insignia 300W
Windows 7 Enterprise
 
Spoiler
Intel Core i3 3240
Asus P8Z77-V LX
4790K stock cooler with Cooler Master HTK-002 thermal paste
Corsair XMS3 4 GB (1333 MHz)
Cooler Master HAF 912
Seagate Barracuda 1 TB
Thermaltake TR2 430W
Windows 10 Pro
 
Link to comment
https://linustechtips.com/topic/285996-rma-or-keep/page/2/#findComment-3885003
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Posted
  • Author
  • Solution

Technically, I got approved for RMA. Though for some reason, the rep wanted me to submit it myself, I couldn't because of a bug. Hopefully I get a RMA# soon. I asked about getting a different model, but the rep just skimmed over it, hopefully that was taken into consideration.

ETA: I got approved! I'll leave this topic solved for the time being.

 

Spoiler

CPU: Intel Core i7 4790K @ 4.6 GHz

Motherboard: Asus ROG Maximus VII Hero

RAM: Corsair Vengeance 32 GB @ 1903 MHz

GPU: Nvidia GeForce GTX Titan X @ 1100 / 7030 MHz
Case: Corsair Obsidian 750D with the Ghetto LED 5000 lighting kit
Storage: 1TB Samsung 840 EVO
PSU: Corsair AX1200i
Display: Dell P2415Q
Cooling: Corsair H100i
Keyboard: Corsair Vengeance K95 RGB (Cherry MX Reds)
Mouse: Sharkk MMO Pro
OS: Windows 10 Pro
 
Spoiler
Intel Core 2 Quad Q9550
Gigabyte GA-G41MT-S2PT
Arctic Freezer 7 Pro Rev 2
G.Skill Value 8 GB (1333 MHz)
Cooler Master N200
Seagate Barracuda 1 TB
Insignia 300W
Windows 7 Enterprise
 
Spoiler
Intel Core i3 3240
Asus P8Z77-V LX
4790K stock cooler with Cooler Master HTK-002 thermal paste
Corsair XMS3 4 GB (1333 MHz)
Cooler Master HAF 912
Seagate Barracuda 1 TB
Thermaltake TR2 430W
Windows 10 Pro
 
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https://linustechtips.com/topic/285996-rma-or-keep/page/2/#findComment-3887861
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  • 3 weeks later...
Posted
  • Author

I got the replacement and sold it. I'll be getting a 970 STRIX next week, so hopefully I don't encounter any problems with it :D

 

Spoiler

CPU: Intel Core i7 4790K @ 4.6 GHz

Motherboard: Asus ROG Maximus VII Hero

RAM: Corsair Vengeance 32 GB @ 1903 MHz

GPU: Nvidia GeForce GTX Titan X @ 1100 / 7030 MHz
Case: Corsair Obsidian 750D with the Ghetto LED 5000 lighting kit
Storage: 1TB Samsung 840 EVO
PSU: Corsair AX1200i
Display: Dell P2415Q
Cooling: Corsair H100i
Keyboard: Corsair Vengeance K95 RGB (Cherry MX Reds)
Mouse: Sharkk MMO Pro
OS: Windows 10 Pro
 
Spoiler
Intel Core 2 Quad Q9550
Gigabyte GA-G41MT-S2PT
Arctic Freezer 7 Pro Rev 2
G.Skill Value 8 GB (1333 MHz)
Cooler Master N200
Seagate Barracuda 1 TB
Insignia 300W
Windows 7 Enterprise
 
Spoiler
Intel Core i3 3240
Asus P8Z77-V LX
4790K stock cooler with Cooler Master HTK-002 thermal paste
Corsair XMS3 4 GB (1333 MHz)
Cooler Master HAF 912
Seagate Barracuda 1 TB
Thermaltake TR2 430W
Windows 10 Pro
 
Link to comment
https://linustechtips.com/topic/285996-rma-or-keep/page/2/#findComment-4027438
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