Touchpad After Reformat

[athrun5]

I reformated my computer from windows 10 to windows 8.1 within the last week. After I did that my touchpad was on and I went to turn it off but the button didn't work. I tried installing a driver I found on the HP driver site place and that didn't work. I looked at my devices and printers area in control panel and there is a triangle symbol with a ! in the middle.

 

I tried using trouble shoot but nothing happened, it would look for the missing driver and then repeat the process without anything being fixed. I used windows 8.1 on this laptop in the past and I never had this problem but now I do.

 

My laptop is a HP ProBook 4540s

Windows 8.1 64bit

 

Thank you for your time

[Speedbird]

 

I reformated my computer from windows 10 to windows 8.1 within the last week. After I did that my touchpad was on and I went to turn it off but the button didn't work. I tried installing a driver I found on the HP driver site place and that didn't work. I looked at my devices and printers area in control panel and there is a triangle symbol with a ! in the middle.

 

I tried using trouble shoot but nothing happened, it would look for the missing driver and then repeat the process without anything being fixed. I used windows 8.1 on this laptop in the past and I never had this problem but now I do.

 

My laptop is a HP ProBook 4540s

Windows 8.1 64bit

 

Thank you for your time

 

Right click on the driver installer, select Troubleshoot compatibility. Let it install in Windows 8.1 compatibility mode.

[Altecice]

the post above is not a true solution.

 

In your device manager, the device with the ! on it. Right click it and go to properties > Details > in the property drop down box find the Hardware ID and do a Google search to find out what touch pad manufacturer it uses.

HP often use more than one and it may be you installed the wrong one.

[athrun5]

the post above is not a true solution.

 

In your device manager, the device with the ! on it. Right click it and go to properties > Details > in the property drop down box find the Hardware ID and do a Google search to find out what touch pad manufacturer it uses.

HP often use more than one and it may be you installed the wrong one.

So that didn't work, let me clarify. I got everything that you said 100% done, the drivers I installed were a match for what my drivers were and the funny thing is that my mouse driver didn't have a ! on it. There were 4 that did, one was a internet button which doesn't matter but the other 3 are unknown as to what they are.

 

So far nothing has been fixed or solved. I did find a thread that did have the answer but the links are dead now.

[Altecice]

So that didn't work, let me clarify. I got everything that you said 100% done, the drivers I installed were a match for what my drivers were and the funny thing is that my mouse driver didn't have a ! on it. There were 4 that did, one was a internet button which doesn't matter but the other 3 are unknown as to what they are.

 

So far nothing has been fixed or solved. I did find a thread that did have the answer but the links are dead now.

 

Install your chipset drivers and anyother devices you have.

[athrun5]

I got a chipset driver from the hp site and installed that and nothing changed, most of my other drivers that anyone would normally do was installed via windows update some time ago. I installed what I knew I had and now I am unsure what else is left. Worse case I may have to reformat or get use to this to fix it,