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Comcast is throttling... Help please....

STRMfrmXMN
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Seriously, 144p video is a struggle on our internet with frequent pausing. I'd switch from Comcast but it's kinda the only option here (for high speed internet anyway). Anything I can do to speed it up or keep it at what we paid for (about 60 down, 12 up)?

 

Thanks!

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Seriously, 144p video is a struggle on our internet with frequent pausing. I'd switch from Comcast but it's kinda the only option here (for high speed internet anyway). Anything I can do to speed it up or keep it at what we paid for (about 60 down, 12 up)?

 

Thanks!

 

What

 

144p video should run on like, less than 0.5Mbps down. They can't be throttling you that much. Call them.

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Get the hola chrome/ff extension

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What

 

144p video should run on like, less than 0.5Mbps down. They can't be throttling you that much. Call them.

I know right, but actually, loading at 144p is sluggish AF... I tried doing an Ookla speedtest and I couldn't even get a download speed.... It skipped and went straight to upload (which was working fine)...

My account is almost entirely dormant. Hope you all are having a grand time. Many years of fun were had here.

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I know right, but actually, loading at 144p is sluggish AF... I tried doing an Ookla speedtest and I couldn't even get a download speed.... It skipped and went straight to upload (which was working fine)...

Well, then it sounds like something is wrong.  Not that they are throttling

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try a VPN

With the speed you have 1080p should be no problem.

Hotspot shield does free trials.  Just download that and see if it helps.  If it helps then it might be worth it do pay for it.

01010010 01101111 01100010  01001101 01100001 01100011 01010010 01100001 01100101

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Did you hit your datacap?

Don't even know if we have one, but thing is, I, the biggest user of the internet, have not been on there much (school started recently and I have homework for days) so we should be fine there. So, for the past two weeks, I've been at school or doing schoolwork. 

 

This problem started about a week ago I might add.

My account is almost entirely dormant. Hope you all are having a grand time. Many years of fun were had here.

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Get a VPN!  It should REALLY help.  PIA is the best.

I genuinely have no clue what a VPN is....

Please explain, Google wasn't English enough for me...

My account is almost entirely dormant. Hope you all are having a grand time. Many years of fun were had here.

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OOOHHH, I'd like to add, Android devices are getting the WiFi just fine. Windows/OSX/Ubuntu aren't getting it too well. One iMac is wired to the internet and it still affects it.

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I genuinely have no clue what a VPN is....

Please explain, Google wasn't English enough for me...

A VPN basically re-routes your traffic multiple times which by coincidence prevents throttling of certain services.

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I genuinely have no clue what a VPN is....

Please explain, Google wasn't English enough for me...

A VPN encrypts your data so Comcast can't see what you are doing, and so they can't throttle specific things, it's totally legal and everything.  Like a guy above said, get the Hotspot Shield trial and see if that helps.  Though it sounds like you might need to reboot your modem or something if the speed test doesn't even work.  

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I genuinely have no clue what a VPN is....

Please explain, Google wasn't English enough for me...

http://www.hotspotshield.com/lp/vpn_elite_wm7/

 

Not the only vpn that decent's but they get the job done and sponsored LTT for a awhile.

 

A vpn masks your network trafic.  So when you try to go to youtube Comcast only sees that your connecting to the vpn not to youtube.  If your isp is throttling these sites this usually fixes it.

01010010 01101111 01100010  01001101 01100001 01100011 01010010 01100001 01100101

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A VPN encrypts your data so Comcast can't see what you are doing, and so they can't throttle specific things, it's totally legal and everything.  Like a guy above said, get the Hotspot Shield trial and see if that helps.  Though it sounds like you might need to reboot your modem or something if the speed test doesn't even work.  

We turn the modem off every night. I've reset it entirely 6 times now...

My account is almost entirely dormant. Hope you all are having a grand time. Many years of fun were had here.

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We turn the modem off every night. I've reset it entirely 6 times now...

As state above, then, your next step should be to contact comcast, futile as it may sound, it's the next step in the troubleshooting tree.

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I thought Portland prided itself on being a very progressive city. Stone aged ISP dinosaurs who throttle doesn't sound like it.

Well we do have a rather large number of people driving around in Tesla Model S's so I guess we're progressing in our own way...

But we actually have decent internet in most of Portland. Just not where I live I presume.

My account is almost entirely dormant. Hope you all are having a grand time. Many years of fun were had here.

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http://www.hotspotshield.com/lp/vpn_elite_wm7/

 

Not the only vpn that decent's but they get the job done and sponsored LTT for a awhile.

 

A vpn masks your network trafic.  So when you try to go to youtube Comcast only sees that your connecting to the vpn not to youtube.  If your isp is throttling these sites this usually fixes it.

Downloading the installer now. I'll edit this post after it's all finished.

My account is almost entirely dormant. Hope you all are having a grand time. Many years of fun were had here.

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http://www.hotspotshield.com/lp/vpn_elite_wm7/

 

Not the only vpn that decent's but they get the job done and sponsored LTT for a awhile.

 

A vpn masks your network trafic.  So when you try to go to youtube Comcast only sees that your connecting to the vpn not to youtube.  If your isp is throttling these sites this usually fixes it.

Downloading the installer now. I'll edit this post after it's all finished.

 

This won't help in the slightest. If you can't even get a result on Speed Test, it isn't them throttling you. Also, if they are throttling you due to the data you're using (rather than specifically throttling certain sites), that same amount of data will still be going through the VPN and they will still throttle.

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Alrighty. The VPN worked, kinda. http://www.speedtest.net/my-result/3765649915

I'm nowhere near Comcasts advertised speed but I'm somewhere...

The server is in CA so the Ping makes sense.

My account is almost entirely dormant. Hope you all are having a grand time. Many years of fun were had here.

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This won't help in the slightest. If you can't even get a result on Speed Test, it isn't them throttling you. Also, if they are throttling you due to the data you're using (rather than specifically throttling certain sites), that same amount of data will still be going through the VPN and they will still throttle.

yeah, all sites are throttled. Look at the newest post here, it sorta solved things... kinda. Speed difference is insane now, but I'm still not at 50+...

My account is almost entirely dormant. Hope you all are having a grand time. Many years of fun were had here.

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yeah, all sites are throttled. Look at the newest post here, it sorta solved things... kinda. Speed difference is insane now, but I'm still not at 50+...

 

Call comcast then... btw, we live near each other :P

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