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Is this normal for EA?

Syntaxvgm
By Syntaxvgm
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this guy is obviously Indian... or the EA support team are bunch of uneducated arseholes!

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Now that I think about it 5-6 hors is probably after his shift ends. -.-

muh specs 

Gaming and HTPC (reparations)- ASUS 1080, MSI X99A SLI Plus, 5820k- 4.5GHz @ 1.25v, asetek based 360mm AIO, RM 1000x, 16GB memory, 750D with front USB 2.0 replaced with 3.0  ports, 2 250GB 850 EVOs in Raid 0 (why not, only has games on it), some hard drives

Screens- Acer preditor XB241H (1080p, 144Hz Gsync), LG 1080p ultrawide, (all mounted) directly wired to TV in other room

Stuff- k70 with reds, steel series rival, g13, full desk covering mouse mat

All parts black

Workstation(desk)- 3770k, 970 reference, 16GB of some crucial memory, a motherboard of some kind I don't remember, Micomsoft SC-512N1-L/DVI, CM Storm Trooper (It's got a handle, can you handle that?), 240mm Asetek based AIO, Crucial M550 256GB (upgrade soon), some hard drives, disc drives, and hot swap bays

Screens- 3  ASUS VN248H-P IPS 1080p screens mounted on a stand, some old tv on the wall above it. 

Stuff- Epicgear defiant (solderless swappable switches), g600, moutned mic and other stuff. 

Laptop docking area- 2 1440p korean monitors mounted, one AHVA matte, one samsung PLS gloss (very annoying, yes). Trashy Razer blackwidow chroma...I mean like the J key doesn't click anymore. I got a model M i use on it to, but its time for a new keyboard. Some edgy Utechsmart mouse similar to g600. Hooked to laptop dock for both of my dell precision laptops. (not only docking area)

Shelf- i7-2600 non-k (has vt-d), 380t, some ASUS sandy itx board, intel quad nic. Currently hosts shared files, setting up as pfsense box in VM. Also acts as spare gaming PC with a 580 or whatever someone brings. Hooked into laptop dock area via usb switch

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Yes.

What do they know of England, who only England know?

"Well that's what I always said I wanted to be remembered for, for being honest. Nothing else is worth a damn"
 

 

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Only ever contact EA by phone, the text tech support are useless. Duders on the phone are in North America somewhere and actually have a clue.

INTEL CORE i5-7600K | ASUS ROG STRIX B250i GAMING | CRUCIAL BALLISTIX SPORT LT 16GB | EVGA GTX 970 SC | EVGA B3 550W
SAMSUNG 850 EVO 250GB | CRYORIG M9i | BE QUIET! PURE WINGS 2| FRACTAL DESIGN DEFINE NANO S

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The three times I have contacted them, there where no problems.

But this is unacceptable

Hardware: Intel I7 4790K 4Ghz | Asus Maximus VII Hero Z97 | Gigabyte 780 Windforce OC | Noctua NH-U12P SE2 | Sandisk Extreme Pro 480GB | Seagate 500Gb 7200Rpm | Phanteks Enthoo Luxe | EVGA Supernova G2 850W | Noctua NF12 | SupremeFX 2014 | Patriot Viper 3 16GB.

Gaming Gear: Cooler Master TK Stealth | Sennheiser PC350SE | Steelseries Rival | LG IPS23L-BN ' 5ms | Philips Brillians 144hz 

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The three times I have contacted them, there where no problems.

But this is unacceptable

by phone or text?

And I contacted them like 4 years ago via text, my experience wasn't the greatest, but I did get it resolved. 

muh specs 

Gaming and HTPC (reparations)- ASUS 1080, MSI X99A SLI Plus, 5820k- 4.5GHz @ 1.25v, asetek based 360mm AIO, RM 1000x, 16GB memory, 750D with front USB 2.0 replaced with 3.0  ports, 2 250GB 850 EVOs in Raid 0 (why not, only has games on it), some hard drives

Screens- Acer preditor XB241H (1080p, 144Hz Gsync), LG 1080p ultrawide, (all mounted) directly wired to TV in other room

Stuff- k70 with reds, steel series rival, g13, full desk covering mouse mat

All parts black

Workstation(desk)- 3770k, 970 reference, 16GB of some crucial memory, a motherboard of some kind I don't remember, Micomsoft SC-512N1-L/DVI, CM Storm Trooper (It's got a handle, can you handle that?), 240mm Asetek based AIO, Crucial M550 256GB (upgrade soon), some hard drives, disc drives, and hot swap bays

Screens- 3  ASUS VN248H-P IPS 1080p screens mounted on a stand, some old tv on the wall above it. 

Stuff- Epicgear defiant (solderless swappable switches), g600, moutned mic and other stuff. 

Laptop docking area- 2 1440p korean monitors mounted, one AHVA matte, one samsung PLS gloss (very annoying, yes). Trashy Razer blackwidow chroma...I mean like the J key doesn't click anymore. I got a model M i use on it to, but its time for a new keyboard. Some edgy Utechsmart mouse similar to g600. Hooked to laptop dock for both of my dell precision laptops. (not only docking area)

Shelf- i7-2600 non-k (has vt-d), 380t, some ASUS sandy itx board, intel quad nic. Currently hosts shared files, setting up as pfsense box in VM. Also acts as spare gaming PC with a 580 or whatever someone brings. Hooked into laptop dock area via usb switch

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by phone or text?

And I contacted them like 4 years ago via text, my experience wasn't the greatest, but I did get it resolved.

Text. Though one time I waited 1 hour for support. When I finally got through, my problem got resolved fairly quickly.

Hardware: Intel I7 4790K 4Ghz | Asus Maximus VII Hero Z97 | Gigabyte 780 Windforce OC | Noctua NH-U12P SE2 | Sandisk Extreme Pro 480GB | Seagate 500Gb 7200Rpm | Phanteks Enthoo Luxe | EVGA Supernova G2 850W | Noctua NF12 | SupremeFX 2014 | Patriot Viper 3 16GB.

Gaming Gear: Cooler Master TK Stealth | Sennheiser PC350SE | Steelseries Rival | LG IPS23L-BN ' 5ms | Philips Brillians 144hz 

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Thanks for posting this on Linustechtips.com. Our Servers are down, sideways and overloaded, please come back in 4 to 5 hours. 

Intel 4790k | Asus Z97 Maximus VII Impact | Corsair Vengeance Pro Series 16 GB 1866Mhz | Asus Strix GTX 980 | CoolerMaster G550 |Samsung Evo 250GB | Synology DS215j (NAS) | Logitech G502 |

 

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