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Fix The PC Game

ttam
By ttam
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I repair/fix/diagnose computers for a living. I run across some things that just baffle me and Google doesn't have an answer for it. I think it would be fun to throw out real world situations I've run into (or know of) and see if anyone can accurately diagnose or even list the steps to repair it. These can range from software to hardware. Strongly encourage people to post up their own ideas.

 

Example:

Q: The computer boots and posts normally, but before reaching the Windows Logo loading screen, goes to a black screen and does not reboot or do anything. Hard drive scan was clean, chkdsk/sfc clean, restore point didn't work.

 

A: Externally scan the hard drive and came across a boot sector infection that completely re-wrote the boot files. Cleaned the infection, booted to the Windows CD and re-wrote the boot ini.

X-10 - 7980XE - Gigabyte Aorous Gaming 9 - 128GB GSkill TridentZ RGB - SLI Asus GTX 1080 TI Strix
Easy Desk Guide - Malware Removal Guide - New mobo, Same OS Guide

 

 

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Question #1:

You boot up the machine to see that it has been taken over by an I.C.E. infection and you can't access any advanced options as you only see the ICE popup. You try to boot into safe mode but the infection instantly shuts down the computer.  External scans do not find anything.

 

How would you fix this.

X-10 - 7980XE - Gigabyte Aorous Gaming 9 - 128GB GSkill TridentZ RGB - SLI Asus GTX 1080 TI Strix
Easy Desk Guide - Malware Removal Guide - New mobo, Same OS Guide

 

 

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I have had that happen before :D i had my hdd cloned and just copied boot files back over.

 

I repair/fix/diagnose computers for a living. I run across some things that just baffle me and Google doesn't have an answer for it. I think it would be fun to throw out real world situations I've run into (or know of) and see if anyone can accurately diagnose or even list the steps to repair it. These can range from software to hardware. Strongly encourage people to post up their own ideas.

 

Example:

Q: The computer boots and posts normally, but before reaching the Windows Logo loading screen, goes to a black screen and does not reboot or do anything. Hard drive scan was clean, chkdsk/sfc clean, restore point didn't work.

 

A: Externally scan the hard drive and came across a boot sector infection that completely re-wrote the boot files. Cleaned the infection, booted to the Windows CD and re-wrote the boot ini.

 

 

 

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Hard-Drive-Disposal-001.jpg

 

As you can see: I'm not good at fixing computers.

| CPU: An abacus | Motherboard: Tin foil | RAM: 2 Popsicle sticks | GPU: Virtual Boy | Case: Cardboard box | Storage: Cardboard | PSU: 3... Er... Make that 2 hamsters | Display(s): Broken glass | Cooling: Brawndo | Keyboard: More cardboard | Mouse: Jerry | Sound: 2 Cans of SpaghettiO's |

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Q: I keep pressing the power button on my PC but nothing happens, please help me.

 

A: Plug it in asshole.

Setup Video -----------Peasant Crushing Specs----------- 4K Benchmarks


-CPU- i7 3930k @4.8GHz 1.4v -Mobo- Asus Rampage IV Extreme -GPUs- 2x GTX Titan Hydrocopper SLI -RAM- 32GB (8x4GB) Corsair Vengeance 1600MHz -Storage- 500GB Samsung 840 SSD | 2TB WD Green HDD


-Monitors- 3x BenQ XL2420T | 1x Dell U2713HM -Mouse- Steelseries Rival -Keyboard- Corsair K70 Cherry MX Brown -Headphones- Audio Techinca ATH-M50 -Microphone- RØDE NT1-A

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Question #1:

You boot up the machine to see that it has been taken over by an I.C.E. infection and you can't access any advanced options as you only see the ICE popup. You try to boot into safe mode but the infection instantly shuts down the computer.  External scans do not find anything.

 

How would you fix this.

 

System restore to an earleir point via linux dual boot

RIG: I7-4790k @ 4.5GHz | MSI Z97S SLI Plus | 12GB Geil Dragon RAM 1333MHz | Gigabyte G1 Gaming GTX 970 (1550MHz core/7800MHz memory) @ +18mV(Maxed out at 1650/7800 so far) | Corsair RM750 | Samsung 840 EVO 120GB, 1TB Seagate Barracuda | Fractal Design Arc Midi R2 (Closed) | Sound Blaster Z                                                                                                                        Getting: Noctua NH-D15 | Possible 250GB Samsung 850 Evo                                                                                        Need a console killer that actually shits on every console? Here you go (No MIR/Promo)

This is why you should not get an FX CPU for ANY scenario other than rendering on a budget http://linustechtips.com/main/topic/286142-fx-8350-r9-290-psu-requirements/?p=3892901 | http://linustechtips.com/main/topic/266481-an-issue-with-people-bashing-the-fx-cpus/?p=3620861

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Question #1:

You boot up the machine to see that it has been taken over by an I.C.E. infection and you can't access any advanced options as you only see the ICE popup. You try to boot into safe mode but the infection instantly shuts down the computer.  External scans do not find anything.

 

How would you fix this.

 

Hammer? Plug in into a second pc i have i use just for virsued drives, copy my data, anything not mine delete... unless the external scans don't find any data period....then format the drive.

 

 

 

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System restore to an earleir point via linux dual boot

Infection has deleted all restore points.

X-10 - 7980XE - Gigabyte Aorous Gaming 9 - 128GB GSkill TridentZ RGB - SLI Asus GTX 1080 TI Strix
Easy Desk Guide - Malware Removal Guide - New mobo, Same OS Guide

 

 

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Infection has deleted all restore points.

dont change the situation -,-

RIG: I7-4790k @ 4.5GHz | MSI Z97S SLI Plus | 12GB Geil Dragon RAM 1333MHz | Gigabyte G1 Gaming GTX 970 (1550MHz core/7800MHz memory) @ +18mV(Maxed out at 1650/7800 so far) | Corsair RM750 | Samsung 840 EVO 120GB, 1TB Seagate Barracuda | Fractal Design Arc Midi R2 (Closed) | Sound Blaster Z                                                                                                                        Getting: Noctua NH-D15 | Possible 250GB Samsung 850 Evo                                                                                        Need a console killer that actually shits on every console? Here you go (No MIR/Promo)

This is why you should not get an FX CPU for ANY scenario other than rendering on a budget http://linustechtips.com/main/topic/286142-fx-8350-r9-290-psu-requirements/?p=3892901 | http://linustechtips.com/main/topic/266481-an-issue-with-people-bashing-the-fx-cpus/?p=3620861

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Question #1:

You boot up the machine to see that it has been taken over by an I.C.E. infection and you can't access any advanced options as you only see the ICE popup. You try to boot into safe mode but the infection instantly shuts down the computer.  External scans do not find anything.

 

How would you fix this.

 

 

 

Question #1:

You boot up the machine to see that it has been taken over by an I.C.E. infection and you can't access any advanced options as you only see the ICE popup. You try to boot into safe mode but the infection instantly shuts down the computer.  External scans do not find anything.

 

How would you fix this.

 

I'd use a bootdisk i've always used for infections like that. Boot into bypass the MBR. Scan with said tool. Remove the shit. Copy important files. Wipe and reinstall. 

Please quote/tag ( Found by typing @DarrenP) In all posts directed at me. I do not check my current content. 


Intel Core i7-4790K - Gigabyte Z97X-UD5H-BK - 16GB Corsair Vengeance Pro 1866Mhz - EVGA GTX 980 - 256GB MX100 - 2TB WD RED - 900D - H100I - Corsair HX1050 - DNS 320L 2x2TB Seagate Barracuda 

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dont change the situation -,-

Not changing situation. You just ran into a curveball. 

X-10 - 7980XE - Gigabyte Aorous Gaming 9 - 128GB GSkill TridentZ RGB - SLI Asus GTX 1080 TI Strix
Easy Desk Guide - Malware Removal Guide - New mobo, Same OS Guide

 

 

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I'd use a bootdisk i've always used for infections like that. Boot into bypass the MBR. Scan with said tool. Remove the shit. Copy important files. Wipe and reinstall. 

:D boot disks are nice do you use linux or windows bootdisk?

 

 

 

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I'd use a bootdisk i've always used for infections like that. Boot into bypass the MBR. Scan with said tool. Remove the shit. Copy important files. Wipe and reinstall. 

Seems like an hour more of work than needed lol

X-10 - 7980XE - Gigabyte Aorous Gaming 9 - 128GB GSkill TridentZ RGB - SLI Asus GTX 1080 TI Strix
Easy Desk Guide - Malware Removal Guide - New mobo, Same OS Guide

 

 

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Seems like an hour more of work than needed lol

Well you might not reinstall but i would. Like fuck i'm dealing with the same customer 2 weeks down the road with the same situation. I likely also wouldn't scan the HDD if i were doing it myself. However when i worked at the shop i used to work at. That was a mandatory thing. 

Please quote/tag ( Found by typing @DarrenP) In all posts directed at me. I do not check my current content. 


Intel Core i7-4790K - Gigabyte Z97X-UD5H-BK - 16GB Corsair Vengeance Pro 1866Mhz - EVGA GTX 980 - 256GB MX100 - 2TB WD RED - 900D - H100I - Corsair HX1050 - DNS 320L 2x2TB Seagate Barracuda 

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Unplug the hard drive, boot with linux thumb drive, replug the hard drive, secure erase/reformat hard drive and reinstall OS?

Ketchup is better than mustard.

GUI is better than Command Line Interface.

Dubs are better than subs

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:D boot disks are nice do you use linux or windows bootdisk?

I wouldn't use a windows bootdisk. Either a Linux Variant, or other. 

Please quote/tag ( Found by typing @DarrenP) In all posts directed at me. I do not check my current content. 


Intel Core i7-4790K - Gigabyte Z97X-UD5H-BK - 16GB Corsair Vengeance Pro 1866Mhz - EVGA GTX 980 - 256GB MX100 - 2TB WD RED - 900D - H100I - Corsair HX1050 - DNS 320L 2x2TB Seagate Barracuda 

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Unplug the hard drive, boot with linux thumb drive, replug the hard drive, secure erase/reformat hard drive?

What about their data? 

 

Also you're booting from the thumb drive. thus the virus wont bother you. 

Please quote/tag ( Found by typing @DarrenP) In all posts directed at me. I do not check my current content. 


Intel Core i7-4790K - Gigabyte Z97X-UD5H-BK - 16GB Corsair Vengeance Pro 1866Mhz - EVGA GTX 980 - 256GB MX100 - 2TB WD RED - 900D - H100I - Corsair HX1050 - DNS 320L 2x2TB Seagate Barracuda 

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What about their data? 

Meh, I'm a noob/snob. I don't keep anything I don't want lost solely on my pc. I try to avoid keeping anything I don't want lost via any electronic format if I can help it.

Ketchup is better than mustard.

GUI is better than Command Line Interface.

Dubs are better than subs

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Meh, I'm a noob/snob. I don't keep anything I don't want lost solely on my pc. I try to avoid keeping anything I don't want lost via any electronic format if I can help it.

Yeah but you're a PC enthusiast. Most people that go into a store know nothing about this kinda stuff. It's all foreign to them. Never assume they have something backed up. 

Please quote/tag ( Found by typing @DarrenP) In all posts directed at me. I do not check my current content. 


Intel Core i7-4790K - Gigabyte Z97X-UD5H-BK - 16GB Corsair Vengeance Pro 1866Mhz - EVGA GTX 980 - 256GB MX100 - 2TB WD RED - 900D - H100I - Corsair HX1050 - DNS 320L 2x2TB Seagate Barracuda 

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Yeah but you're a PC enthusiast. Most people that go into a store know nothing about this kinda stuff. It's all foreign to them. Never assume they have something backed up. 

you should have that data in more than one place 

 

 

 

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Yeah but you're a PC enthusiast. Most people that go into a store know nothing about this kinda stuff. It's all foreign to them. Never assume they have something backed up. 

Oh I know. But I have no idea how to get rid of a virus other than re-formatting the hard drive so :\

 

Other than calling my AV people and having them do it by remote lol

Ketchup is better than mustard.

GUI is better than Command Line Interface.

Dubs are better than subs

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you should have that data in more than one place 

I have all my important Data backed up. However i can guarantee most people don't. 

Please quote/tag ( Found by typing @DarrenP) In all posts directed at me. I do not check my current content. 


Intel Core i7-4790K - Gigabyte Z97X-UD5H-BK - 16GB Corsair Vengeance Pro 1866Mhz - EVGA GTX 980 - 256GB MX100 - 2TB WD RED - 900D - H100I - Corsair HX1050 - DNS 320L 2x2TB Seagate Barracuda 

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