RAM Issue

[BlackheartRegia]

I have 8 GB of Patriot G2 gamer series ram. I have a widget on my Win 7 desktop that shows my RAM and CPU usage. At the moment, with Chrome and 4 tabs open, its usage is 6.6 GB and never dips below 6.5 GB. Even task manager shows this, and resource monitor. I added the memory usage of all the largest processes in task manager (>10,000 kb). They only equaled about 1.36 GB. Specs are on my profile.

[deadlyrod]

probally a add-on on chrome

[Nico123473]

I imagine you already restarted your PC download software for clearing the RAM

[zsanfusa]

First of all, windows vista/ 7 gadgets are now considered a security risk for your pchttp://windows.microsoft.com/en-us/windows/gadgets To get a detailed look at everything that is running use Process Monitor off of Microsoft System Internals website.  http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

[Faruko]

I have 8 GB of Patriot G2 gamer series ram. I have a widget on my Win 7 desktop that shows my RAM and CPU usage. At the moment, with Chrome and 4 tabs open, its usage is 6.6 GB and never dips below 6.5 GB. Even task manager shows this, and resource monitor. I added the memory usage of all the largest processes in task manager (>10,000 kb). They only equaled about 1.36 GB. Specs are on my profile.

 

Chrome has been known to eat a lot of RAM

[BlackheartRegia]

Chrome has been known to eat a lot of RAM

Not 6 gigs running 3 tabs though. 

[Yttersta]

Try to get a more detailed look on how your RAM is used, it might be background software that do not appear on the running services list on your task manager.

 

For instance right now in my system I have 16GB of which there is a total of 9GB used right now. However, only 3.6GB of that is actually applications consuming memory, the rest 5.4GB is cached data.

 

Now the reason for me in this case is because I am caching hot data from my SSD onto the RAM to increase speed.

 

Do you have such software that might be doing a similar thing?

Of course there is the possibility of malicious software on your system, in which case I recommend you scan it using an antivirus if you have one installed. If you don't have one installed, try Avast!.

 

 

Short edit: I would also recommend stressing out your RAM beyond 90% load using tools such as IntelBurnInTest or OCCT. I thought of this because you claim there is only 1.3GB that appears in the Task Manager, so using the rest by an application purposely should tell you whether you just ran out of memory, in which case you should definitely check for malicious software, or you are just okay. If it says you are okay the used unknown space to you in your RAM was being used as cache. However you might be dealing with a smartly coded malicious software so this is not a test that would return a definite result.

[BlackheartRegia]

Try to get a more detailed look on how your RAM is used, it might be background software that do not appear on the running services list on your task manager.

 

For instance right now in my system I have 16GB of which there is a total of 9GB used right now. However, only 3.6GB of that is actually applications consuming memory, the rest 5.4GB is cached data.

 

Now the reason for me in this case is because I am caching hot data from my SSD onto the RAM to increase speed.

 

Do you have such software that might be doing a similar thing?

Of course there is the possibility of malicious software on your system, in which case I recommend you scan it using an antivirus if you have one installed. If you don't have one installed, try Avast!.

 

 

Short edit: I would also recommend stressing out your RAM beyond 90% load using tools such as IntelBurnInTest or OCCT. I thought of this because you claim there is only 1.3GB that appears in the Task Manager, so using the rest by an application purposely should tell you whether you just ran out of memory, in which case you should definitely check for malicious software, or you are just okay. If it says you are okay the used unknown space to you in your RAM was being used as cache. However you might be dealing with a smartly coded malicious software so this is not a test that would return a definite result.

I dont know if i may have any invisible programs. But i recently did a Trend Micro Titanium scan with no malicious software found. (though having my computer inoperable for 2 years, my subscription is over and i cant trend micro to remove them anyways. )

 

FOR EVERYONE: I may want to point out that my computer is regularly crashing. Once, sometimes twice a day when i use it. Sometimes it blue screens with a memory dump and sometimes everything freezes with out a response, not ever CTRL+ALT+DELETE, requiring a force restart. Usually when it freezes is when i  have a Youtube video fullscreened 1080p. Could this be my 1GB G-card crashing, or my RAM running out? Which i would think the page file would take over at that point. 

[Yttersta]

I dont know if i may have any invisible programs. But i recently did a Trend Micro Titanium scan with no malicious software found. (though having my computer inoperable for 2 years, my subscription is over and i cant trend micro to remove them anyways. )

 

FOR EVERYONE: I may want to point out that my computer is regularly crashing. Once, sometimes twice a day when i use it. Sometimes it blue screens with a memory dump and sometimes everything freezes with out a response, not ever CTRL+ALT+DELETE, requiring a force restart. Usually when it freezes is when i  have a Youtube video fullscreened 1080p. Could this be my 1GB G-card crashing, or my RAM running out? Which i would think the page file would take over at that point. 

 

 

I recommend using Avast! antivirus' pre-boot scan, it is the best one I have seen throughout many, it does it right after windows kernel is loaded in, very effective.

 

Did not know about the regular crashes though, why was your pc inoperable for two years?

[BlackheartRegia]

I recommend using Avast! antivirus' pre-boot scan, it is the best one I have seen throughout many, it does it right after windows kernel is loaded in, very effective.

 

Did not know about the regular crashes though, why was your pc inoperable for two years?

When ever i would try turning it on, the CPU LED would stay lit. I finally got it looked at and it turns out my hard drive was shorting. But i got that fixed. 

[BlackheartRegia]

Chrome has been known to eat a lot of RAM

And my computer runs 6 gigs idol. No visible open programs.

[Nerd Rage LBC]

And my computer runs 6 gigs idol. No visible open programs.

 

Does RamMap help you find that?

Been crashing regularly and having ram issues, have you tested with Memtest just to make sure?

[BlackheartRegia]

Does RamMap help you find that?

Been crashing regularly and having ram issues, have you tested with Memtest just to make sure?

Task Manager tells me. I havent heard of either of those.

[Rohit Jackdaw]

What bluescreen error do u get ? Also try a reinstall of Windows if none works.

[BlackheartRegia]

What bluescreen error do u get ? Also try a reinstall of Windows if none works.

Windows does a memory dump to prevent damage.

[FrankTheTank]

Go to C:\Windows\Prefetch

Delete all content and reboot. See if this helps. As some people said: It's probably memory that's reserved for programs/tasks you use regularly

[Faruko]

Windows does a memory dump to prevent damage.

 

Try downloading these two programs and doing a scan of your system. Trend Micro HiJack This and MalwareBytes. See if there are any malicious software in the background

[BlackheartRegia]

 

Go to C:\Windows\Prefetch

Delete all content and reboot. See if this helps. As some people said: It's probably memory that's reserved for programs/tasks you use regularly

I went too that folder and looked at all the files. Theyre all under 4k KB, should i still delele them all? And the folder "ReadyBoot" too? 

 

For everyone: Screenshot of my RAM and CPU usage. I have a one person skype call in the background. 

 

[FrankTheTank]

 

 

I went too that folder and looked at all the files. Theyre all under 4k KB, should i still delele them all? And the folder "ReadyBoot" too? 

 

For everyone: Screenshot of my RAM and CPU usage. I have a one person skype call in the background. 

 

 

 

 

Seeing the screenshot, it can't be my solution. Try solution from @Faruko

[BlackheartRegia]

 

Try downloading these two programs and doing a scan of your system. Trend Micro HiJack This and MalwareBytes. See if there are any malicious software in the background

 

Malwarebytes didnt find anything. I dont understand the log that HiJackThis gives me. Be here it is: 

 

Logfile of Trend Micro HijackThis v2.0.5

Scan saved at 9:48:34 PM, on 8/10/2014

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v11.0 (11.00.9600.17207)

 

 

Boot mode: Normal

 

Running processes:

C:\Program Files (x86)\HTC\HTC Sync Manager\HTC Sync\adb.exe

C:\Windows\SysWOW64\UMonit.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\ATI Technologies\HydraVision\HydraDM.exe

C:\Program Files (x86)\Western Digital\WD Quick View\WDDMStatus.exe

C:\Program Files (x86)\Corsair\M60 Mouse\M60Hid.exe

C:\Program Files (x86)\Corsair\M60 Mouse\CorsTra.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Users\Sean\Desktop\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 

F2 - REG:system.ini: UserInit=userinit.exe

O2 - BHO: Trend Micro Toolbar BHO - {43C6D902-A1C5-45c9-91F6-FD9E90337E18} - C:\Program Files\Trend Micro\TrendSecure\TISProToolbar\TSToolbar.dll

O2 - BHO: AMD SteadyVideo BHO - {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - (no file)

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)

O3 - Toolbar: Trend Micro Toolbar - {CCAC5586-44D7-4c43-B64A-F042461A97D2} - C:\Program Files\Trend Micro\TrendSecure\TISProToolbar\TSToolbar.dll

O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)

O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\Windows\RaidTool\xInsIDE.exe

O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [LifeCam] "C:\Program Files (x86)\Microsoft LifeCam\LifeExp.exe"

O4 - HKLM\..\Run: [WD Quick View] C:\Program Files (x86)\Western Digital\WD Quick View\WDDMStatus.exe

O4 - HKLM\..\Run: [Corsair M60 Mouse] C:\Program Files (x86)\Corsair\M60 Mouse\M60Hid.exe

O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\amd64\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [GoogleChromeAutoLaunch_4C759CBE76051A54F37D4E70F0F48AE0] "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --no-startup-window

O4 - HKCU\..\Run: [HydraVisionDesktopManager] "C:\Program Files (x86)\ATI Technologies\HydraVision\HydraDM.exe"

O4 - HKCU\..\Run: [skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\OFFICE11\REFIEBAR.DLL

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O18 - Protocol: tmtb - {04EAF3FB-4BAC-4B5A-A37D-A1CF210A5A42} - C:\Program Files\Trend Micro\TrendSecure\TISProToolbar\TSToolbar.dll

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O18 - Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\amd\SteadyVideo\VideoMIMEFilter.dll

O18 - Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\amd\SteadyVideo\VideoMIMEFilter.dll

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)

O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: HTCMonitorService - Nero AG - C:\Program Files (x86)\HTC\HTC Sync Manager\HSMServiceEntry.exe

O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Internet Pass-Through Service (PassThru Service) - Unknown owner - C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe

O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe

O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmPfw.exe

O23 - Service: Trend Micro Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: WD Backup (WDBackup) - Western Digital  - C:\Program Files (x86)\Western Digital\WD SmartWare\WDBackupEngine.exe

O23 - Service: WD Drive Manager (WDDriveService) - Western Digital - C:\Program Files (x86)\Western Digital\WD Drive Manager\WDDriveService.exe

O23 - Service: WD Rules (WDRulesService) - Western Digital  - C:\Program Files (x86)\Western Digital\WD SmartWare\WDRulesEngine.exe

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

 

--

End of file - 12310 bytes

[FrankTheTank]

What happends if you do a clean boot?

 

http://support.microsoft.com/kb/929135

[BlackheartRegia]

What happends if you do a clean boot?

 

http://support.microsoft.com/kb/929135

I just did that guide and Im still running in the 5 gig range idol. Only program open is task manager.