Jump to content

laptop connected to internet/router but cannot connect?!?!?!?!

rainbrodash666
By rainbrodash666
in Networking
 Share
Posted

so my dad's laptop has this problem. it will be working fine then boom, no connections go through. I cant even ping google. turn on and then off airplane mode and it will work fine again for a while. any idea what is causing? it is a HP envy 6z-1100 sleekbook I turned off power saving to the wifi card already. and am going to give all devices in my house static ip's inside the router. any other ideas would be great.

Spoiler

AMD R7 1800X, H100i GTX, AMD Radeon RED DEVIL 5700XT, ASUS STRIX B350-F GAMING, 16gb DDR4 3000, 1Tb, 2 X SEAGATE 1Tb, Coolermaster V1200 Platinum, NZXT H440 red/black, STEEL SERIES AEROX 3, DUCKY X POWER COLOR RED DEVIL KEYBOARD, Microsoft xbox 360 wired controller, LG ULTRAWIDE.

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

Try checking for updated ethernet/LAN drivers and install them, see if it fixes your issue.

Intel I9-9900k (5Ghz) | Asus ROG Maximus XI Formula | Corsair Vengeance 16GB DDR4-4133mhz | ASUS ROG Strix 2080Ti | EVGA Supernova G2 1050w 80+Gold | Samsung 950 Pro M.2 (512GB) + (1TB) | Full EK custom water loop |IN-WIN S-Frame (No. 263/500)

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

I think you posted this in the wrong place

CPU: i5 4670k GPU: GTX 770 Mobo: Z87-UD3H RAM: 8Gb Ripjaws Case: Corsair 200R PSU: Corsair RM750

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

so my dad's laptop has this problem. it will be working fine then boom, no connections go through. I cant even ping google. turn on and then off airplane mode and it will work fine again for a while. any idea what is causing? it is a HP envy 6z-1100 sleekbook I turned off power saving to the wifi card already. and am going to give all devices in my house static ip's inside the router. any other ideas would be great.

how is this a hot deal?

Nothing to see here, move along

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

how is this a hot deal?

whoops miss clicked, Its meant to be in troubleshooting.

or maybe I had multiple windows open.

Spoiler

AMD R7 1800X, H100i GTX, AMD Radeon RED DEVIL 5700XT, ASUS STRIX B350-F GAMING, 16gb DDR4 3000, 1Tb, 2 X SEAGATE 1Tb, Coolermaster V1200 Platinum, NZXT H440 red/black, STEEL SERIES AEROX 3, DUCKY X POWER COLOR RED DEVIL KEYBOARD, Microsoft xbox 360 wired controller, LG ULTRAWIDE.

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

This is such a hot deal

Computer Specifications:

AMD Ryzen 5 3600  | Gigabyte B550M Aorus Elite | ADATA XPG SPECTRIX D50 32 GB 3600 MHz | Asus RTX 3060 KO Edition | CoolerMaster Silencio S400 | Klevv Cras C700 M.2 SSD 256GB | 

1TB Crucial MX500 | 1 TB SanDisk SSD | Corsair RM650W

Camera Equipment:

Camera Bodies: 

Olympus Pen-F | Panasonic GH3 (Retired)

Lenses:

Sigma 30mm F1.4 | Sigma 16mm F1.4 | Sigma 19mm F2.8 | Laowa 17mm F1.8 | Olympus 45mm F1.8

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

****Sorry I posted in wrong section I miss clicked****

 

so my dad's laptop has this problem. it will be working fine then boom, no connections go through. I cant even ping google. turn on and then off airplane mode and it will work fine again for a while. any idea what is causing? it is a HP envy 6z-1100 sleekbook I turned off power saving to the wifi card already. and am going to give all devices in my house static ip's inside the router. any other ideas would be great.

 

best way to troubleshoot is always work your way backwards.. has this happened since something new is installed/updated to the laptop or is this since day 1?

 

check for latest wifi adapter drivers here. may fix your issue:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=5330122&cc=us&dlc=en&lc=en

  • Deals listed by Dealzon help support LMG / Linus Tech Tips
  • More PC game deals here
  • Latest PC game retailers sales here
Link to comment
Share on other sites
Link to post
Share on other sites
Posted

Is it on Windows 8? This tends to be an issue, occuring randomly with some people's installations.

AsRock Z77 Extreme4 | Intel Core i5-3570K | 32GB G.SKILL 1600MHz | EVGA SSC GTX 1060 6GB  | Corsair CX-750W | NZXT Tempest 210 | Cooler Master Hyper 212 EVO 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Is it on Windows 8? This tends to be an issue, occurring randomly with some people's installations.

yep, just updated to 8.1 and it got worse, reinstalling the drivers brought it to how it was before 8.1 but it still happens.

Spoiler

AMD R7 1800X, H100i GTX, AMD Radeon RED DEVIL 5700XT, ASUS STRIX B350-F GAMING, 16gb DDR4 3000, 1Tb, 2 X SEAGATE 1Tb, Coolermaster V1200 Platinum, NZXT H440 red/black, STEEL SERIES AEROX 3, DUCKY X POWER COLOR RED DEVIL KEYBOARD, Microsoft xbox 360 wired controller, LG ULTRAWIDE.

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

Try manually setting the IP address and DNS server (on the computer).

15" MBP TB

AMD 5800X | Gigabyte Aorus Master | EVGA 2060 KO Ultra | Define 7 || Blade Server: Intel 3570k | GD65 | Corsair C70 | 13TB

Link to comment
Share on other sites
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Networking

×