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PC hard Freezing

Spicydisco
By Spicydisco
in Troubleshooting
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This problem I noticed started about April 27/28th. 

My pcs been hard freezing, I still get audio but the system fully locks up and I have to power it off and and on to get it going again. April 27th I was playing BG3 for about 6.5hrs with obs running no issue, the next day after about 3hrs the system completely freezes. 

Ive made sure everything plug in and seated correctly, I turned down my graphics setting, I installed the lasted drivers, Even tried rolling back the gpu drivers with a fresh install, I formatted my pc. I cant find any fix to this and don't understand why its suddenly happened. Before April 28th everything worked fine. I haven't changed anything, and it only happens while obs is running(I'm streaming) other than that I can game and watch youtube with no issue. 

 

Ryzen 9 5900x
MSI RTX 3080
Asus Tuff B550 Mobo
Corsair H55 Liquid cooler
Kingston Nvme 250gb and 2tb
Corsair RM850x Psu
Corsair iCUE H100i Elite cooler
Corsair SP120 case fans
Inside a Corsair 4000D case

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1 hour ago, Spicydisco said:

43c on the cpu and 75ish on the gpu 

Latest Bios? Latest Chipset drivers?

Latest SSD firmware?

What does Hard Disk Sentinel say about your drives?

 

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 32+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
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12 hours ago, Spicydisco said:

Ryzen 9 5900x
MSI RTX 3080
Asus Tuff B550 Mobo
Corsair H55 Liquid cooler
Kingston Nvme 250gb and 2tb
Corsair RM850x Psu
Corsair iCUE H100i Elite cooler
Corsair SP120 case fans
Inside a Corsair 4000D case

Buy ram!  (no really it's your ram 99.9999999%)

 

 

2 hours ago, Spicydisco said:

Updated my bios now it tells me this everytime the pc boots up 

Yikes. You should have disabled tpm, but I don't blame you... It's not well known... Well I hope there's a fix for that, not sure.

 

Edit: basically hope you didn't have encryption enabled, or if you did, hope you have the key...

 

If you don't have encryption/bitlocker enabled pressing y should probably be fine, but proceed at your own risk...

 

 

The direction tells you... the direction. 

-Scott Manley, 2021

 

 

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1 hour ago, Mark Kaine said:

Buy ram!  (no really it's your ram 99.9999999%)

 

 

Yikes. You should have disabled tpm, but I don't blame you... It's not well known... Well I hope there's a fix for that, not sure.

 

Edit: basically hope you didn't have encryption enabled, or if you did, hope you have the key...

 

If you don't have encryption/bitlocker enabled pressing y should probably be fine, but proceed at your own risk...

 

 

Actually? 32gbs isnt enough ram!? And things are running smooth, I read if I dont have encryption/bit locker enabled it should be fine, there was no prompt to enter a key. 

 

Edit, I obviously wont know if this helped fix my problem till I fully put it under load again. 

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4 hours ago, Spicydisco said:

Actually? 32gbs isnt enough ram!?

I actually meant different ram... modern PCs have tons of ram compatibility issues... often changing out ram helps (even more so if you can find out which ram actually works best on your specific mobo / CPU combo)

 

 

4 hours ago, Spicydisco said:

This it what task manager shows the second it froze 

doesn't show much, but that doesn't particularly look like ram issue, however, ram issues also can damage a windows install, so hard to say.

 

What this looks like now is more hard drive or a specific game/driver issue... again hard to tell (would need error codes for starters,check for critical errors in event viewer)

 

4 hours ago, Spicydisco said:

I can't even open a game now,

Also, OBS still running?

 

Just noticed something... OBS, Nvidia GPU... That's actually not surprising considering the state of current Nvidia drivers... I'd try to use Nvidia app for recording, or DDU and install driver 566.36. 

The direction tells you... the direction. 

-Scott Manley, 2021

 

 

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1 hour ago, Mark Kaine said:

I actually meant different ram... modern PCs have tons of ram compatibility issues... often changing out ram helps (even more so if you can find out which ram actually works best on your specific mobo / CPU combo)

 

 

doesn't show much, but that doesn't particularly look like ram issue, however, ram issues also can damage a windows install, so hard to say.

 

What this looks like now is more hard drive or a specific game/driver issue... again hard to tell (would need error codes for starters,check for critical errors in event viewer)

 

Also, OBS still running?

 

Just noticed something... OBS, Nvidia GPU... That's actually not surprising considering the state of current Nvidia drivers... I'd try to use Nvidia app for recording, or DDU and install driver 566.36. 

Omg Nvidia drivers have been a mess lately. Obs wasn't running, Just a game this time. I was able to replicate the issue in 2 mins. Im getting a second opinion and having a tech look at it  

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Windows updates look good, Nothing coincides with the days the problems started. I don't have the money or extra parts to try different different hard ware trouble shooting. I honestly don't know what to do any more, everything ive tried doesn't work. Im starting to lose faith i'll ever get the issue fixed 😭    

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8 hours ago, Spicydisco said:

Windows updates look good, Nothing coincides with the days the problems started. I don't have the money or extra parts to try different different hard ware trouble shooting. I honestly don't know what to do any more, everything ive tried doesn't work. Im starting to lose faith i'll ever get the issue fixed 😭    

Could be faulty ram. Try each stick seperately.

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At this point I'm not sure if it's hardware issue or not, I was at the PC repair shop and could see with my own eyes that games worked fine. As soon as I get home it freezes again. Could something I'm plugging in cause it to freeze? 

I have kbm, mic, stream deck, capture card, and an Astro mixamp plugged in 

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So an update on this issue, I got a second windows os installed(So i can selected 2 os) on my pc to test things back and forth. on my og install of windows my games keep hard freezing, however on the second install of windows my games run fine with no freezing 

 

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