help fh4 crash when i click continue

[littlecoldhands]

i own a legit copy of fh4 from steam, and im trying to run the game but whenever i click continue to start playing the game crashes

my hardware is old but it can run the game...i don't use any kind of crack my PC is clean.

 

things i did to solve the problem but did not work :

)

 -tried to remove nahimic services but nothing was found in ( task manager or registry editor )

 -tried to change DNS to 8.8.8.8

 -tried to reinstall the game

 -tried to update all drivers

 -tried to update win10

 -tried to reset the game but the modify option was disabled

 -tried to use a VPN ( someone told me to give it a try )

 -tried a clean boot and it worked for a day, the next day the problem returned

)

 

i really have no idea what is going on with this game.

games i play without issues : ( fifa 23, a plague tale innocence, valorant, little nightmares ) 

 

i don't think it is a problem with my GPU, i mean it can run other games without issues!

[OddOod]

Welcome to the forums!
Can you provide full specs of the PC?
Also, what's the nature of the crash? Is it crash to desktop? to menu? full BSOD?
And what shows up in Event Viewer when this happens?

[littlecoldhands]

49 minutes ago, OddOod said:

Welcome to the forums!
Can you provide full specs of the PC?
Also, what's the nature of the crash? Is it crash to desktop? to menu? full BSOD?
And what shows up in Event Viewer when this happens?

PC full specs

CPU : i3 10100

GPU : Arc A750

MOBO : Gigabyte H410M S2H

RAM : 16GB 2666MHz Cl19

 

it crash to the desktop, i don't know how to use event viewer sorry...

[OddOod]

Also check your temps while in menu and when you try hitting Continue. HW monitor is useful for this

 

22 hours ago, littlecoldhands said:

don't know how to use event viewer

Launch the game, make it crash, go to the start menu, type "event viewer" click on it, wait for it to load, make sure Event Viewer (local) is selected, look for events in the Critical or Error sections. It should be only a couple
Here is a screenshot of mine (note, something really weird happened this morning requiring a reboot which is why I have a Critical and so many in Error

Double click anything that has an event in the past 1 hour and skim the General tab for anything about FH4 or GPU or stuff like that. If you have too many things to look at, you can try crashing the game a couple more times and see what numbers keep going up.

[TatamiMatt]

Also try sfc/scannow command to try repairing windows just incase you have a bad file or something, it might find an file or 2 that needs repairing, might not help but also might, worth a try

[littlecoldhands]

On 4/3/2024 at 7:27 AM, OddOod said:

Also check your temps while in menu and when you try hitting Continue. HW monitor is useful for this

 

Launch the game, make it crash, go to the start menu, type "event viewer" click on it, wait for it to load, make sure Event Viewer (local) is selected, look for events in the Critical or Error sections. It should be only a couple
Here is a screenshot of mine (note, something really weird happened this morning requiring a reboot which is why I have a Critical and so many in Error

Double click anything that has an event in the past 1 hour and skim the General tab for anything about FH4 or GPU or stuff like that. If you have too many things to look at, you can try crashing the game a couple more times and see what numbers keep going up.

okay so this is what i found 

(

-

System

- Provider       [ Name] Application Error

- EventID 1000       [ Qualifiers] 0

Version 0

Level 2

Task 100

Opcode 0

Keywords 0x80000000000000

- TimeCreated       [ SystemTime] 2024-04-04T15:41:53.7693227Z

EventRecordID 3449

Correlation

- Execution       [ ProcessID] 0       [ ThreadID] 0

Channel Application

Computer DESKTOP-IH8FV66

Security

-

EventData

ForzaHorizon4.exe

1.478.564.0

00000000

ForzaHorizon4.exe

1.478.564.0

00000000

c0000005

000000000467e4f0

404

01da86a668e841b4

Q:\SteamLibrary\steamapps\common\ForzaHorizon4\ForzaHorizon4.exe

Q:\SteamLibrary\steamapps\common\ForzaHorizon4\ForzaHorizon4.exe

72d1d923-bc88-4fca-ab76-219826e7e2db

)

 

im trying sfc and dism rn

[OddOod]

Honestly my guess would be some weird driver issue with that intel GPU. But something that would be worth a shot would be trying a clean install. If you have a spare drive hanging around (even HDD) you could install windows on that and see if it still crashes

[Mark Kaine]

yeah sounds like a driver issue.  if you somehow can try another gpu (amd or nvidia) 

 

you could also try booting into a live linux version, IF forza is compatible at all.