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Sony Bravia KDL-46EX500 Colours a bit... odd.

I was recently handed a Sony Bravia KDL-46EX500 and I'm getting this weird issue where the colours are either completely distorted or the colour space is extremely lacking. This is on the Standard presets. I've already performed a software update (https://www.sony.ca/en/electronics/support/lcd-tvs-legacy-lcd-tv/kdl-46ex500/downloads/W0006829#download) thinking this would be fixed as per one of the patch notes:

  • Resolves an issue where colour may be incorrect when using an HDMI® connection.

But unfortunately it did not fix the issue. This occurs on every single input, across multiple devices and every HDMI cable used.

 

Whites for instance turn to blue on the standard picture settings.

20240310_061906479_iOS.thumb.jpg.32b1b305104c818105ed92f3dd32e7e6.jpg

 

Other colour tones and shades can look awfully distorted. 

20240310_193141281_iOS.thumb.jpg.c5ae6eded95c6d275836f3a139c4d657.jpg

 

20240313_045335863_iOS.thumb.jpg.10a16899dd7bb8661ad979e28b265243.jpg

 

Even if I crank down the picture values so things look a bit presentable, there will still be instances where colours become a distorted opposite blue or green. Look at the arms and face in the photo above. And then you'll notice areas like the hair below is like it's using a reduced colour palette. 

Reference: https://youtu.be/9xVOw_2gxeQ?feature=shared&t=179

20240313_053216427_iOS.thumb.jpg.25230b2773f0dc6ec669824901de3843.jpg

 

Any ideas on what might be the issue here? I did try a factory reset before the update and that didn't resolve it. Haven't tried after the update but not sure if it'll make any difference. 

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No idea but this is a norm with using TVs as monitor, using YBC 4:4:2 scale, etc.

Monitors are almost always better. Have you considered downsizing? Life is too short to use TVs all day. 🙂

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4 minutes ago, Motifator said:

No idea but this is a norm with using TVs as monitor, using YBC 4:4:2 scale, etc.

Monitors are almost always better. Have you considered downsizing? Life is too short to use TVs all day. 🙂

Nah not using it as a monitor. The laptop was just a convenient device to provide a signal and to have a point of reference for photos. But the same colour issues occur when using a cable box, PS3 and 4. 

Intel® Core™ i7-12700 | GIGABYTE B660 AORUS MASTER DDR4 | Gigabyte Radeon™ RX 6650 XT Gaming OC | 32GB Corsair Vengeance® RGB Pro SL DDR4 | Samsung 990 Pro 1TB | WD Green 1.5TB | Windows 11 Pro | NZXT H510 Flow White
Sony MDR-V250 | GNT-500 | Logitech G610 Orion Brown | Logitech G402 | Samsung C27JG5 | ASUS ProArt PA238QR
iPhone 12 Mini (iOS 17.2.1) | iPhone XR (iOS 17.2.1) | iPad Mini (iOS 9.3.5) | KZ AZ09 Pro x KZ ZSN Pro X | Sennheiser HD450bt
Intel® Core™ i7-1265U | Kioxia KBG50ZNV512G | 16GB DDR4 | Windows 11 Enterprise | HP EliteBook 650 G9
Intel® Core™ i5-8520U | WD Blue M.2 250GB | 1TB Seagate FireCuda | 16GB DDR4 | Windows 11 Home | ASUS Vivobook 15 
Intel® Core™ i7-3520M | GT 630M | 16 GB Corsair Vengeance® DDR3 |
Samsung 850 EVO 250GB | macOS Catalina | Lenovo IdeaPad P580

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It looks like there is some color hue setting activated. But if you already checked all the settings, it's probably some control board going bad.

If someone did not use reason to reach their conclusion in the first place, you cannot use reason to convince them otherwise.

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