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Rumble stopped working with DualSense Controller on PC

Jayspek
Go to solution Solved by Jayspek,

In case anyone sees this, it was a bug in Jedi Survivor (confirmed by EA support), it's fixed now.

Hi all,

 

Today I plugged my DualSense into my PC after not using it for a while, and discovered the haptics don't work anymore. I had been playing Jedi Survivor with the Dualsense and had everything working, adaptive triggers and stuff included. Today, the adaptive triggers sort of work (vibrations happen in the triggers but there's no force feedback), but the normal rumble is entirely gone.

 

Things I have already tried:

Different cable

Different USB port

C - A cable instead of C -C

Uninstalling the DualSense audio device in device manager

Confirmed all 4 audio channels are set to full range in the sound device properties

Tried in multiple games

Tried in games launched through Steam (steam input disabled)

Tried in games launched through the EA app (steam not running)

Borrowed a known good controller from a friend, same issue

Not running any programs in the background (aside from the game launcher for whatever game I was testing)

 

I'm at a loss, I don't have any more ideas other than reinstalling Windows, which I really want to avoid.

Just to be clear, everything was working great 3 weeks ago. Didn't use it for a while, now this.

 

Any insight would be appreciated!

 

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  • 3 weeks later...

In case anyone sees this, it was a bug in Jedi Survivor (confirmed by EA support), it's fixed now.

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