netflix Windows 11 Netflix app SDR content under HDR setup causing blackscreen

[jasonycw]

There is a strange new Netflix related issue happening on my PC in the past few weeks.

 

Issue

When I am streaming SDR contents on Netflix Windows app in fullscreen, every time the UI/subtitle comes up and fade out, the screen goes black for a few seconds while the audio continue. This cause Netflix to be unusable in full screen for SDR contents.

 

SDR content playing in windowed mode seems working fine.

I have tried HDR contents on Netflix and it seems working fine both windowed and fullscreen.

Local or Youtube HDR/SDR contents (with and without subtitle) have no such issue.

 

More context

Since early this year, I got a miniLED monitor, and start watching HDR contents regularly.

But since Windows 11 HDR does not auto handle HDR content very well, I turned on HDR in Windows setting 100% of the time.

Before the above issue, there is another strange behavior when I fullscreen Netflix video, screen will first go dark a few seconds before running properly. I solved that by following this post on reddit and changed my non main monitor to "Content Type Reported to the Display" to "Desktop Programs".

But I don't know if it's Netflix update/Windows update/Nvidia driver update recently, the issue changed to what I mentioned above.

 

Setup

i5-13400F

32GB DDR4@3600MHz

RTX 3080 10GB

Windows 11 23H2, with all available Windows updates installed

Nvidia driver 546.33 (also happens with the 2 official versions before)

Main monitor: INNOCN 27M2V connected with Display Port, running at 4K 144Hz, 10bit, HDR on, G-sync on, HDCP 2.2 supported (I want Netflix to play fullscreen here)
2nd monitor: ASUS VG259QM connected with Display Port, running at 1080p 280Hz, 8bit, HDR off, G-sync on, HDCP 2.2 supported

3rd monitor: Dell U2414H connected with HDMI, running vertically at 1080p 60Hz, 8bit, no HDR, no G-sync, no HDCP 2.2 support, set "Content Type Reported to the Display" to "Desktop Programs"

 

I know base on https://nvidia.custhelp.com/app/answers/detail/a_id/4583/~/4k-uhd-netflix-content-on-nvidia-gpus Netflix 4K is not streaming because my 3rd monitor being not HDCP 2.2 supported, but in 27" 1080p HDR is still bearable.