GPU Fried

[Dragunist]

So I moved from America to Europe and brought my computer with me. I plugged my computer in and my GPU started smoking. I reached out to the company I bought the computer from and it is just over the 1 year warranty timeline, even though NVIDIA does a 3 year warranty on the 4090 the company won't do anything about it. The PSU doesn't have a switch for voltage switching. I'm trying to figure out what the issue is before I purchase a new GPU - or hopefully NVIDIA will honor their warranty but not looking promising from them. Any help would be nice!

 

Here are the specs:

                                                                 

OEM INTEL CORE PROCESSOR I9-13900K 8P/16 + 16E 3.00GH  Z 36MB CACHE LGA1700                                                           
 1TB WD SSD BLACK SN770 PCIE GEN4 NVME M.2 SSD          
 WD BLUE 4TB HDD 3.5" SATAIII 5400RPM 256MB CACHE     
1TB SAMSUNG 870 QVO-SERIES SATA-III 6 GB/S SSD         
16GB DDR5-4800MHZ MEMORY                            
DEEPCOOL CASTLE AIO LIQUID CPU COOLER RETENTION KIT 
ULTRA-COMPOUND-101 COOLERMASTER THERMAL MASTERGEL MAKER CPU COMPOUND     
ASUS PRIME Z690-P WIFI ATX DDR5 Wi-Fi 6 2.5GBE LAN 4 PCIE X16 1PCIE X1 3X M.2 SATA/PCIE LGA1700 CEC                                 
IN-WIN CB SERIES 1050W 80 PLUS PLATINUM CERTIFIED FULL MODULAR ACTIVE POWER SUPPLY                                                 
NVIDIA GEFORCE RTX 4090 24GB GDDR6X FOUNDER'S EDITION

[emosun]

4 minutes ago, Dragunist said:

I'm trying to figure out what the issue is before I purchase a new GPU

you plugged the wrong power supply into the wrong outlet and it dumped a ton of voltage into the machine and probably fried every single component , the gpu let some smoke out but more than likely any part that runs on electricity (which is all of them) also were fried in the process.

 

 

5 minutes ago, Dragunist said:

The PSU doesn't have a switch for voltage switching.

also was your plan to just buy another gpu and then just do the exact same thing again and plug a non switching power supply right back into the same voltage that fried it?

[AbydosOne]

16 minutes ago, Dragunist said:

IN-WIN CB SERIES 1050W

12 minutes ago, emosun said:

you plugged the wrong power supply into the wrong outlet and it dumped a ton of voltage into the machine and probably fried every single component , the gpu let some smoke out but more than likely any part that runs on electricity (which is all of them) also were fried in the process.

That PSU is rated for 240VAC input.

 

@OP, I would recommend testing EVERYTHING. Something beyond the GPU is likely the culprit.

 

[Dragunist]

6 minutes ago, AbydosOne said:

That PSU is rated for 240VAC input.

 

@OP, I would recommend testing EVERYTHING. Something beyond the GPU is likely the culprit.

 

Yeah before I even turned on my computer I verified that my PSU was rated for both voltage. I planned on buying new PSU too. 

[emosun]

10 minutes ago, AbydosOne said:

That PSU is rated for 240VAC input.

oh so they must have been using a 240v outlet in the US then

[lafrente]

10 minutes ago, AbydosOne said:

That PSU is rated for 240VAC input.

 

@OP, I would recommend testing EVERYTHING. Something beyond the GPU is likely the culprit.

 

He said he moved from America to Europe. AFAIK EU is the one with 220-240 volts, while the U.S is 110 something.

 

Besides, most PSU's will work on either outlet.

[lafrente]

Looked it up and that PSU should work with any outlet. So this isn't the case of putting it in the wrong hole.

 

[Dragunist]

34 minutes ago, lafrente said:

Looked it up and that PSU should work with any outlet. So this isn't the case of putting it in the wrong hole.

 

It's plugged in with the cable I brought with me and an adapter that I bought while here in Europe. Not sure if the adapter would be the problem (highly unlikely since it's a dummy adapter like this one https://www.amazon.com/Orei-American-European-Adapters-Certified/dp/B00EOI2N2M/ref=sr_1_8?crid=29K50Y79SAVR5&keywords=us%2Bto%2Beurope%2Bplug%2Badapter&qid=1701982840&sprefix=us%2Bto%2Beu%2Caps%2C199&sr=8-8&th=1 )

[Blue4130]

3 hours ago, Dragunist said:

It's plugged in with the cable I brought with me and an adapter that I bought while here in Europe. Not sure if the adapter would be the problem (highly unlikely since it's a dummy adapter like this one https://www.amazon.com/Orei-American-European-Adapters-Certified/dp/B00EOI2N2M/ref=sr_1_8?crid=29K50Y79SAVR5&keywords=us%2Bto%2Beurope%2Bplug%2Badapter&qid=1701982840&sprefix=us%2Bto%2Beu%2Caps%2C199&sr=8-8&th=1 )

Shitty adapters can absolutely kill a device. I had that issue when I moved. After opening the adapter, I saw that the stamped metal prongs were not cleaned of flashing. It bridged the lines and killed stuff.

[Ryker Robb]

Do you have a power supply tester or a multimeter to test the psu? That's the first thing you need to check.

[Dragunist]

9 hours ago, Ryker Robb said:

Do you have a power supply tester or a multimeter to test the psu? That's the first thing you need to check.

I do not, I have a transformer that I'm going to test to see if it works and then plug some other stuff into it before my pc. I was going to test my onboard graphics to see if the CPU is still fine.