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Motherboard posts but restarts after a couple of minutes

Chivas2973

I have AMD Ryzen 5 5600X 3.7 GHz 6-Core Processor, MSI B550M PRO-VDH WIFI Micro ATX AM4 Motherboard, Silicon Power GAMING 16 GB (2 x 8 GB) DDR4-3200 CL16 Memory, Crucial P3 1 TB M.2-2280 PCIe 3.0 X4 NVME Solid State Drive, EVGA SC GAMING ACX 3.0 GeForce GTX 1070 8 GB Video Card, EVGA SuperNOVA 750 G3 750 W 80+ Gold Certified Fully Modular ATX Power Supply.

Keep in mind, these are all used parts except the ram. I originally installed it all in a a520M-a pro motherboard with a different used PSU. I originally got it to post with the EVGA, installed windows, OC'd the ram to 3200mhz. Then I put it in a case with a shiny chrome Ultra X3 1000W PSU I found at Goodwill. I turned it on and I never got it to work I tried multiple times to troubleshoot it but ultimately found the CPU light was lit on the motherboard. I tried with a Ryzen 3100 and same deal. Hoping I didn't blow everything with a bad PSU, I got the MSI B550M PRO-VDH WIFI Micro ATX AM4 Motherboard. I was able to post, go into the bios, change the ram to 3200mhz. Then I tried to install windows and when I would try to boot from USB, it would just restart to the MB Logo over and over. I changed the PSU to a 650W Rosewill Hive and I was able to boot with USB but as soon as I get to installing windows, it reboots, sometimes sooner and sometimes later but never more than 5% into install. I also realized at that point that it restarts if in the bios for 1-3 minutes as well so it is not limited to the windows install or the usb port. The CPU temp and motherboard temp at ~37 degrees, 40 at most if ram is OC'd to 3200mhz.

I know it is my problem because they are all used and may also be my fault if the wires that came with the chrome 1000W PSU damaged all the parts. I was hoping that the fact that I can get into the bios indicates something good. when I have time, I will reinstall the 3100 and see if it does it with that, otherwise I have no options without buying more parts. The 3100 may also be bad from the same psu though if in fact all the parts are bad. I am also hoping that the fact that I can get it to boot from the usb with the 650w PSU and not with the 750w PSU indicates something but I know it likely does not mean anything good just informational. Does it narrow down what is bad? Do I have to buy new parts one by one to see what is wrong and if so, in what order? I am assuming at the very least I should throw out the Ultra X3. I am tempted to get a Ryzen G processor to see if that runs to rule out 2 parts at once but don't want to waste $100+.

Any and all help is appreciated

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8 minutes ago, Chivas2973 said:

I have AMD Ryzen 5 5600X 3.7 GHz 6-Core Processor, MSI B550M PRO-VDH WIFI Micro ATX AM4 Motherboard, Silicon Power GAMING 16 GB (2 x 8 GB) DDR4-3200 CL16 Memory, Crucial P3 1 TB M.2-2280 PCIe 3.0 X4 NVME Solid State Drive, EVGA SC GAMING ACX 3.0 GeForce GTX 1070 8 GB Video Card, EVGA SuperNOVA 750 G3 750 W 80+ Gold Certified Fully Modular ATX Power Supply.

Keep in mind, these are all used parts except the ram. I originally installed it all in a a520M-a pro motherboard with a different used PSU. I originally got it to post with the EVGA, installed windows, OC'd the ram to 3200mhz. Then I put it in a case with a shiny chrome Ultra X3 1000W PSU I found at Goodwill. I turned it on and I never got it to work I tried multiple times to troubleshoot it but ultimately found the CPU light was lit on the motherboard. I tried with a Ryzen 3100 and same deal. Hoping I didn't blow everything with a bad PSU, I got the MSI B550M PRO-VDH WIFI Micro ATX AM4 Motherboard. I was able to post, go into the bios, change the ram to 3200mhz. Then I tried to install windows and when I would try to boot from USB, it would just restart to the MB Logo over and over. I changed the PSU to a 650W Rosewill Hive and I was able to boot with USB but as soon as I get to installing windows, it reboots, sometimes sooner and sometimes later but never more than 5% into install. I also realized at that point that it restarts if in the bios for 1-3 minutes as well so it is not limited to the windows install or the usb port. The CPU temp and motherboard temp at ~37 degrees, 40 at most if ram is OC'd to 3200mhz.

I know it is my problem because they are all used and may also be my fault if the wires that came with the chrome 1000W PSU damaged all the parts. I was hoping that the fact that I can get into the bios indicates something good. when I have time, I will reinstall the 3100 and see if it does it with that, otherwise I have no options without buying more parts. The 3100 may also be bad from the same psu though if in fact all the parts are bad. I am also hoping that the fact that I can get it to boot from the usb with the 650w PSU and not with the 750w PSU indicates something but I know it likely does not mean anything good just informational. Does it narrow down what is bad? Do I have to buy new parts one by one to see what is wrong and if so, in what order? I am assuming at the very least I should throw out the Ultra X3. I am tempted to get a Ryzen G processor to see if that runs to rule out 2 parts at once but don't want to waste $100+.

Any and all help is appreciated

How do you OC the RAM? Set the frequency manually or do you load XMP (DOCP)?

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

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xmp profile, however, being concerned it could have been a problem, I set it back to 2666 and it still restarted with no change in frequency or behavior that I could see. I have installed the ram is the proper slots as indicated by the diagram on the motherboard and also tried each of the 2 sticks individually in A2, still same behavior

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Did you update your bios to the latest ?

Stop OCing anything until your system is stable. Run everything at stock

Your 1000W psu is truly a 840W psu, which is a bad indicator of quality in itself.

img12.jpg

Edited by leclod

I'm willing to swim against the current.

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Board is problably the issue here, ram wouldnt cause random restarts, only other thing would be psu but that only happens under load most of the time, and both the 750 g3 and 650 hive are decent units so doubt those are the issue

 

Uusally a dunk in water after discharging the mobo (take off cmos battery, short powerbutton + clr cmos for ~2 mins) will fix this as its problably just filth getting in somewhere and shorting the powerbutton on its own hence the random restarts though itll take like 1-2 days to dry

 

id try a diff board to test the parts first if you can, since you buy used you should be able to just come to a sellers place and test your parts with their board, if it works you should problabaly just buy the sellers board since the mobo issue is ruled out, if not then theres something else thats screwed

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the bios on the board is from 6/2023 I am fairly certain I updated the bios with the flashback feature as the red light flashed and then it flashed 2x speed and then stopped flashing but it is entirely possible it restarted in the middle and that is why the red light stopped flashing. I have taken out the cmos and short the pins but it did not affect it. I am concerned to try and update the bios again and have it restart mid update only to completely brick the motherboard but I guess at this point it may be my only option.

 

I only buy used from ebay or Goodwill so trying a new board is not an option, but I might be willing to buy another board if that is the issue. I get no warning lights or any other indicators there is a problem, it just restarts. I just purchased a speaker from Amazon to see if there is any beeps indicating an issue but it will be here tomorrow and I may not be able to work on it after today till next week.

 

After my first board issue, I was delighted to see it post and show all the components properly but then I discovered this and it all went to heck. I enjoy tinkering but this can get expensive quick.

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This is normally only a server thing but does this board happen to have a hardware watchdog timer? The purpose of a watchdog is to 'ping' the OS to see if its crashed, and if it has the board hard resets, but some consumer motherboards may have this, if yours does have a watchdog option in bios, disable it and it might fix your issue as most os's dont have HW watchdog support out of the box

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Slight update in that I struggled to update the bios and could not figure out why. I kept trying to install the latest bios for the B550m pro-vdh wifi, just like the sticker on my motherboard says. Then I looked in the bios to see what version I had and noticed that it said I have the MAG B550M Bazooka. What is most interesting about that is the MAG B550M Bazooka does not have wifi but this motherboard clearly does and when looking at the pictures on MSI, I have the B550m pro-vdh wifi. So why does it have the Bazooka bios and not the B550m pro-vdh wifi? It does not see the B550m pro-vdh wifi bios when I use mflash and it also does not update the bios using flashback with the B550m pro-vdh wifi bios even though it is named MSI.ROM. It does however see the Bazooka bios and I was able to overwrite the existing bios with the latest Bazooka bios (which is what was on it anyway) I have reset cmos many times and it still has the bazooka bios

 

I also installed the Ryzen 3100 and experienced identical behavior as the original post

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On 10/18/2023 at 12:33 PM, Chivas2973 said:

Slight update in that I struggled to update the bios and could not figure out why. I kept trying to install the latest bios for the B550m pro-vdh wifi, just like the sticker on my motherboard says. Then I looked in the bios to see what version I had and noticed that it said I have the MAG B550M Bazooka. What is most interesting about that is the MAG B550M Bazooka does not have wifi but this motherboard clearly does and when looking at the pictures on MSI, I have the B550m pro-vdh wifi. So why does it have the Bazooka bios and not the B550m pro-vdh wifi? It does not see the B550m pro-vdh wifi bios when I use mflash and it also does not update the bios using flashback with the B550m pro-vdh wifi bios even though it is named MSI.ROM. It does however see the Bazooka bios and I was able to overwrite the existing bios with the latest Bazooka bios (which is what was on it anyway) I have reset cmos many times and it still has the bazooka bios

 

I also installed the Ryzen 3100 and experienced identical behavior as the original post

I would return or RMA the board if possible

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