System reboots under stress

[stephanoaragao]

Hi guys,

My build is this: http://pcpartpicker.com/b/PhY (except I`m running Windows 8.1 now)

The system runs fine, I left prime95 and memtest86+ running for 12 hours and got no errors. The CPU temps are also OK (around 60-70 C). Nothing is overclocked. The problems is that it reboots in less than an hour under stress tests that uses both the cpu and the memory, like Asus`s Realbench and Aida64. It also happens while playing Battlefield 4.

I heard the intel i7 4770k doesn`t run well with the 2400 memory. Is that enough information to judge the ram as the problem? If I buy a slower ram the system would be more stable? If so, which one do you recommend?

[Joshua Ondangan]

try mem test

[RelentlessAF]

Is there a reason that you used 2400Mhz RAM? Especially since you knew about the possible incompatibility it doesn't really make much sense. That could be the issue as it seems communication between the RAM and CPU is flawed in some way.

[Recon-UK]

Unstable ram/ corrupt Windows, maybe even a PSU on the blow.

[Jimstah87]

If it's a 3770k try get a hold of some 1600MHz memory, maybe off a friend for a day? If it's a 4770k try get some 1866Mhz memory, as these are the recommended default speeds to run. There may be something off with the timings there/bios setting.

[Bogica]

Check the bios settings and lower the RAM frequency, see if that helps.

 

I had a simillar problem with my P8P67, a bios update solved it for me. Also had some problems BSOD, turns out it wasn't OS related, it was a bios compatibility issue.

[stephanoaragao]

Is there a reason that you used 2400Mhz RAM? Especially since you knew about the possible incompatibility it doesn't really make much sense. That could be the issue as it seems communication between the RAM and CPU is flawed in some way.

 

It was on sale and the color matched my motherboard. I knew that the speed wasn`t going to improve much but I didn`t know about this issue.

 

If it's a 3770k try get a hold of some 1600MHz memory, maybe off a friend for a day? If it's a 4770k try get some 1866Mhz memory, as these are the recommended default speeds to run. There may be something off with the timings there/bios setting.

 

It`s a 4770K. I`m afraid I can`t borrow the sticks. Shoud I return the 2400 and get some 1866? 

 

Check the bios settings and lower the RAM frequency, see if that helps.

 

I had a simillar problem with my P8P67, a bios update solved it for me. Also had some problems BSOD, turns out it wasn't OS related, it was a bios compatibility issue.

 

I tried a lot of different setting on bios. The way it runs better is with the XMP Profile enabled, but the system still crashes under load.

[Bogica]

Ah I see, are there any bios updates for the board?

I would mess around with the timings. Check if the board detected the ram timings and voltage properly?

I had a problem where the 1333mhz timings and voltage were detected properly, but the 1600mhz and 1.65v voltage wasn't setup properly in XMP, that was a common problem with the p67 chipset as it was designed for 1600mhz 1.5v. But I got the timings from manufacturers site and set it up and it worked great.

 

As a last resort return the ram and get 1866mhz but don't do it until you've exausted all other options.

[Faa]

It was on sale and the color matched my motherboard. I knew that the speed wasn`t going to improve much but I didn`t know about this issue.

 

 

It`s a 4770K. I`m afraid I can`t borrow the sticks. Shoud I return the 2400 and get some 1866? 

 

 

I tried a lot of different setting on bios. The way it runs better is with the XMP Profile enabled, but the system still crashes under load.

Because every memory controller is different doesnt mean you can get on every cpu 2400MHz stable. Return it or put it at 1600MHz

[ProKoN]

Hi guys,

My build is this: http://pcpartpicker.com/b/PhY (except I`m running Windows 8.1 now)

The system runs fine, I left prime95 and memtest86+ running for 12 hours and got no errors. The CPU temps are also OK (around 60-70 C). Nothing is overclocked. The problems is that it reboots in less than an hour under stress tests that uses both the cpu and the memory, like Asus`s Realbench and Aida64. It also happens while playing Battlefield 4.

I heard the intel i7 4770k doesn`t run well with the 2400 memory. Is that enough information to judge the ram as the problem? If I buy a slower ram the system would be more stable? If so, which one do you recommend?

 

Your memory could very well require 1.71V to operate at 2400MHz

 

XMP values are a suggestion not a specification.

 

my 2400MHz memory kit requires 1.71V, my friends gskill 2400mhz kit requires 1.7V as well 

 

never had an issue running this memory on 3x 4770k's and one 4670K

 

would suggest you watch my video on memory stability

 

 

Haswell mem controller in general is superior to any other IMC

[stephanoaragao]

Ah I see, are there any bios updates for the board?

I would mess around with the timings. Check if the board detected the ram timings and voltage properly?

I had a problem where the 1333mhz timings and voltage were detected properly, but the 1600mhz and 1.65v voltage wasn't setup properly in XMP, that was a common problem with the p67 chipset as it was designed for 1600mhz 1.5v. But I got the timings from manufacturers site and set it up and it worked great.

 

As a last resort return the ram and get 1866mhz but don't do it until you've exausted all other options.

 

I`m running the latest bios.

 

 

Because every memory controller is different doesnt mean you can get on every cpu 2400MHz stable. Return it or put it at 1600MHz

 

 

Your memory could very well require 1.71V to operate at 2400MHz

 

XMP values are a suggestion not a specification.

 

my 2400MHz memory kit requires 1.71V, my friends gskill 2400mhz kit requires 1.7V as well 

 

never had an issue running this memory on 3x 4770k's and one 4670K

 

would suggest you watch my video on memory stability

 

 

Haswell mem controller in general is superior to any other IMC

 

I think the voltage did the trick. I had experimented a lot with timings and frequencies, but never got the voltage grater than the 1.65v specified. Now I turned everything to auto and put to 1.7V. It`s running aida64 for 3 hours now and no reboots

[stephanoaragao]

Hey guys, had no luck.

 

The system ran for 4 hours on Aida64, but still reboots on Battlefield 4. I got the voltage up to 1.8v and tried everything on auto, then with XMP enabled and at last with 1866Mhz.

 

I think it would be best to return this memory. What do you think? I have until monday to do it.

[ProKoN]

Hey guys, had no luck.

 

The system ran for 4 hours on Aida64, but still reboots on Battlefield 4. I got the voltage up to 1.8v and tried everything on auto, then with XMP enabled and at last with 1866Mhz.

 

I think it would be best to return this memory. What do you think? I have until monday to do it.

 

 

is your cpu and gpu overclocked as well?

 

if it is, turn off cpu and gpu overclocks and focus on determining if your mem is the root of the issue.

 

what is the bsod error code?

[stephanoaragao]

is your cpu and gpu overclocked as well?

 

if it is, turn off cpu and gpu overclocks and focus on determining if your mem is the root of the issue.

 

what is the bsod error code?

 

Both the CPU and GPU are not overclocked.

 

I don`t get a code. The system just reboots. There is nothing on windows log.

 

I have this memory: http://www.newegg.com/Product/Product.aspx?Item=N82E16820233600

 

Tried setting everything manual, the timing to 9-9-9-24 and speed to 1333Mhz (1.5v and 1.65v)- reboots

Tried 10-12-12-31 2400Mhz 1.65v, 1.7v and 1.8v, (this is the recommendation on corsair website) - system wont start

Tried 11-13-13-31 2400Mhz 1.65v, 1.7v and 1.8v - reboots

The XMP profile also reboots

 

Don`t know what to do anymore.

[ProKoN]

Both the CPU and GPU are not overclocked.

 

I don`t get a code. The system just reboots. There is nothing on windows log.

 

I have this memory: http://www.newegg.com/Product/Product.aspx?Item=N82E16820233600

 

Tried setting everything manual, the timing to 9-9-9-24 and speed to 1333Mhz (1.5v and 1.65v)- reboots

Tried 10-12-12-31 2400Mhz 1.65v, 1.7v and 1.8v, (this is the recommendation on corsair website) - system wont start

Tried 11-13-13-31 2400Mhz 1.65v, 1.7v and 1.8v - reboots

The XMP profile also reboots

 

Don`t know what to do anymore.

 

when you say "reboots"

 

only in game?

 

find it odd that you can stress test 3-4 hours but you only crash in game.

 

have you tried performing a clean install on your gfx driver?

 

if you cant run 1333mhz at 1.5V something isnt right.

 

try different mem chips or return by mon and exchange them.

[stephanoaragao]

when you say "reboots"

 

only in game?

 

find it odd that you can stress test 3-4 hours but you only crash in game.

 

have you tried performing a clean install on your gfx driver?

 

if you cant run 1333mhz at 1.5V something isnt right.

 

try different mem chips or return by mon and exchange them.

 

It happens while stress testing too.

 

I can`t run 1333Mhz at 1.5 v. 

 

I will return it tomorrow. The question now is what kit should I get now? 1600Mhz? ou 1866Mhz?

 

Just did some research and on my motherboard manual says that this memory is compatible (without OC) http://www.newegg.com/Product/Product.aspx?Item=N82E16820233299

 

What do you think? Is that a good option? I'm more interested in stability than performance right now.

[ProKoN]

It happens while stress testing too.

 

I can`t run 1333Mhz at 1.5 v. 

 

I will return it tomorrow. The question now is what kit should I get now? 1600Mhz? ou 1866Mhz?

 

Just did some research and on my motherboard manual says that this memory is compatible (without OC) http://www.newegg.com/Product/Product.aspx?Item=N82E16820233299

 

What do you think? Is that a good option? I'm more interested in stability than performance right now.

 

 

I think that should be a very stable kit option.

 

I like my 2400mhz kits

 

http://www.newegg.com/Product/Product.aspx?Item=N82E16820231589

[stephanoaragao]

It took a while but I finally got my 1600mhz kit this weekend. After a lot of testing I can say that the system is stable now. Everything runs just great.

Thanks for the help.