Help My Computer is addicted to blue screening

[ExplodingCreeperYT]

My computer as a Blue screen addiction if you unplug two usbs out at the same time it blue screens some times if up unplug one it  blue screens  and casting doesn't work sometimes i have to reinstall my Bluetooth driver when i update or restart which is annoying since i use a Bluetooth headset. Sometimes everything connected to my USB splitter randomly just disconnects and reconnects. I don't know whats wrong with it or what to do about it. i got my PC a few years ago.

[Radium_Angel]

Welcome to LTT, please upload here the mini crash dumps that Windows creates, it'll help in troubleshooting.

Also list full system specs

[ExplodingCreeperYT]

.

[ExplodingCreeperYT]

33 minutes ago, Radium_Angel said:

Welcome to LTT, please upload here the mini crash dumps that Windows creates, it'll help in troubleshooting.

Also list full system specs

where do i find mini dumps at?

 here's the specs 

Device name    Gaming-PC
Processor    AMD Ryzen 7 3800X 8-Core Processor                3.90 GHz
Installed RAM    16.0 GB
Device ID    B20CA2A1-9257-4FCA-BF5D-1551855A9FB8
Product ID    00325-82111-87690-AAOEM
System type    64-bit operating system, x64-based processor
Pen and touch    No pen or touch input is available for this display

[Radium_Angel]

33 minutes ago, ExplodingCreeperYT said:

where do i find mini dumps at?

 here's the specs 

Device name    Gaming-PC
Processor    AMD Ryzen 7 3800X 8-Core Processor                3.90 GHz
Installed RAM    16.0 GB
Device ID    B20CA2A1-9257-4FCA-BF5D-1551855A9FB8
Product ID    00325-82111-87690-AAOEM
System type    64-bit operating system, x64-based processor
Pen and touch    No pen or touch input is available for this display
 

Depends on how they are configured, but look here for instructions: https://www.technlg.net/windows/windows-crash-dump-memorydmp-file/

 

Also, need GPU, hard drive, OS (and version)

 

[ExplodingCreeperYT]

6 minutes ago, Radium_Angel said:

Depends on how they are configured, but look here for instructions: https://www.technlg.net/windows/windows-crash-dump-memorydmp-file/

 

Also, need GPU, hard drive, OS (and version)

 

is it one of these?

[ExplodingCreeperYT]

[Radium_Angel]

Yes, please upload those to your next post, I can deconstruct them and see what's going on

[ExplodingCreeperYT]

1 minute ago, Radium_Angel said:

Yes, please upload those to your next post, I can deconstruct them and see what's going on

Oh found this does this help?

 

[Radium_Angel]

1 minute ago, ExplodingCreeperYT said:

Oh found this does this help?

Thank you, it's helpful. Now upload the crash dump files here please

[ExplodingCreeperYT]

5 minutes ago, Radium_Angel said:

Thank you, it's helpful. Now upload the crash dump files here please

it wonlt let me upload it it says 

Sorry, an unknown server error occurred when uploading this file.

[ExplodingCreeperYT]

Just now, ExplodingCreeperYT said:

it wonlt let me upload it it says 

Sorry, an unknown server error occurred when uploading this file.

nvm

081623-13968-01.dmp

[Radium_Angel]

3 minutes ago, ExplodingCreeperYT said:

nvm

081623-13968-01.dmp 1.27 MB · 1 download

Do me a favour, PM me, LTT forums is being troublesome about uploading and downloading files

[ExplodingCreeperYT]

4 minutes ago, Radium_Angel said:

Do me a favour, PM me, LTT forums is being troublesome about uploading and downloading files

you mean dm ill have to put it into google drive since the file is too big 

[Radium_Angel]

1 minute ago, ExplodingCreeperYT said:

you mean dm ill have to put it into google drive since the file is too big 

DM, yes

[ExplodingCreeperYT]

6 minutes ago, Radium_Angel said:

DM, yes

i dmed the link to you we could talk on discord if you want 

[Radium_Angel]

1 minute ago, ExplodingCreeperYT said:

i dmed the link to you we could talk on discord if you want 

Thx, I"m actually at work right now (shhhh! dun tell no one) so I can't discord

[ExplodingCreeperYT]

2 minutes ago, Radium_Angel said:

Thx, I"m actually at work right now (shhhh! dun tell no one) so I can't discord

ok maby later then and we can talk over vc or something.  

[Radium_Angel]

ok, I'm going to post some relevant bits from the crash dumps here, so perhaps they will help others as well.

This is from the first crash dump:

 

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8057c3b1c49, Address of the instruction which caused the bugcheck
Arg3: ffff97058e1710d0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

BUGCHECK_CODE:  3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff8057c3b1c49

BUGCHECK_P3: ffff97058e1710d0

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  audiodg.exe

SYMBOL_NAME:  BthA2dp!Em_AacLc_Enc_sInitializeSF+12d

MODULE_NAME: BthA2dp

IMAGE_NAME:  BthA2dp.sys

IMAGE_VERSION:  10.0.22621.1125

STACK_COMMAND:  .cxr 0xffff97058e1710d0 ; kb

BUCKET_ID_FUNC_OFFSET:  12d

FAILURE_BUCKET_ID:  0x3B_c0000005_BthA2dp!Em_AacLc_Enc_sInitializeSF

OS_VERSION:  10.0.22621.1928

BUILDLAB_STR:  ni_release_svc_prod3

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {c1b03926-a3b1-fae1-7f86-37c1b4dfd72d}
____

 

Now, this is only the first crash, and others may show something different, but it looks like your audio driver went stupid, specifically the Bluetooth module.

Is that driver up to date?

I will keep looking at the other crash files and post as I discover things.

 

 

 

 

[ExplodingCreeperYT]

1 minute ago, Radium_Angel said:

ok, I'm going to post some relevant bits from the crash dumps here, so perhaps they will help others as well.

This is from the first crash dump:

 

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8057c3b1c49, Address of the instruction which caused the bugcheck
Arg3: ffff97058e1710d0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

BUGCHECK_CODE:  3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff8057c3b1c49

BUGCHECK_P3: ffff97058e1710d0

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  audiodg.exe

SYMBOL_NAME:  BthA2dp!Em_AacLc_Enc_sInitializeSF+12d

MODULE_NAME: BthA2dp

IMAGE_NAME:  BthA2dp.sys

IMAGE_VERSION:  10.0.22621.1125

STACK_COMMAND:  .cxr 0xffff97058e1710d0 ; kb

BUCKET_ID_FUNC_OFFSET:  12d

FAILURE_BUCKET_ID:  0x3B_c0000005_BthA2dp!Em_AacLc_Enc_sInitializeSF

OS_VERSION:  10.0.22621.1928

BUILDLAB_STR:  ni_release_svc_prod3

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {c1b03926-a3b1-fae1-7f86-37c1b4dfd72d}
____

 

Now, this is only the first crash, and others may show something different, but it looks like your audio driver went stupid, specifically the Bluetooth module.

Is that driver up to date?

I will keep looking at the other crash files and post as I discover things.

 

 

 

 

um idk i would assume it is I've had to reinstall it like 5 times because the Bluetooth tile dissapered from my tile tray and said there was and error 

[ExplodingCreeperYT]

1 minute ago, ExplodingCreeperYT said:

um idk i would assume it is I've had to reinstall it like 5 times because the Bluetooth tile dissapered from my tile tray and said there was and error 

[Radium_Angel]

Next Crash DUmp

___

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff801b236265c, address which referenced memory

BUGCHECK_CODE:  d1

BUGCHECK_P1: 0

BUGCHECK_P2: 2

BUGCHECK_P3: 1

BUGCHECK_P4: fffff801b236265c

SYMBOL_NAME:  VBoxMouse+265c

MODULE_NAME: VBoxMouse

IMAGE_NAME:  VBoxMouse.sys

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  265c

FAILURE_BUCKET_ID:  AV_VBoxMouse!unknown_function

OS_VERSION:  10.0.22621.1928

BUILDLAB_STR:  ni_release_svc_prod3

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10
 

 

VirtualBox mouse driver crashed...unusual....I will keep looking at issues

 

[Radium_Angel]

2 minutes ago, ExplodingCreeperYT said:

um idk i would assume it is I've had to reinstall it like 5 times because the Bluetooth tile dissapered from my tile tray and said there was and error 

Look into the driver section, it'll tell you how old the driver install date it, tho the error about "status device power failure" says perhaps your PSU is failing and cannot provide power to all your devices.

What's the specs on your PSU?

[ExplodingCreeperYT]

1 minute ago, Radium_Angel said:

Next Crash DUmp

___

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff801b236265c, address which referenced memory

BUGCHECK_CODE:  d1

BUGCHECK_P1: 0

BUGCHECK_P2: 2

BUGCHECK_P3: 1

BUGCHECK_P4: fffff801b236265c

SYMBOL_NAME:  VBoxMouse+265c

MODULE_NAME: VBoxMouse

IMAGE_NAME:  VBoxMouse.sys

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  265c

FAILURE_BUCKET_ID:  AV_VBoxMouse!unknown_function

OS_VERSION:  10.0.22621.1928

BUILDLAB_STR:  ni_release_svc_prod3

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10
 

 

VirtualBox mouse driver crashed...unusual....I will keep looking at issues

 

oh i think i unstalled the vm since it took up like 50 gigs of space

[Radium_Angel]

2 minutes ago, ExplodingCreeperYT said:

oh i think i unstalled the vm since it took up like 50 gigs of space

Check to ensure the VM services are not trying to autostart