i7-13700k overheating problem?

[MentalMick]

Hi,

 

I've recently bought a custom built PC and have found it seems to run very hot. While playing doom I had Core Temp running to monitor the temps, all cores were running very hot (see screenshot below). I think there maybe a problem with the cooler not being seated properly. Is there any test that I can run to verify if I have a cooling problem. I tried Prime95 but as soon as it starts all cores are in the red so I cancelled that. Any help would be much appreciated, thanks

 

PC SPECS      Corsair 4000D AirFlow case      Intel Core i7-13700K      Gigabyte RTX 4070 Windforce OC 12GB GDDR6X DLSS3      Western Digital Blue SN570 1TB - SSD M.2 NVMe            Seagate Barracuda 2TB - 3.5" SATA            MSI MAG Coreliquid P240      Asus ROG Strix B760-A Gaming WIFI D4      Kingston Fury Beast 32GB (2x16GB) DDR4 3200MHz CL16      Gigabyte GP-UD850GM 850W 80 Plus Gold Modular

 

[CommanderAlex]

240mm AIO is barely cutting it to cool a hot chip such as a 13700K. Definitely a problem you should consult with the manufacturer. 

[BadBadali]

4 minutes ago, MentalMick said:

Hi,

 

I've recently bought a custom built PC and have found it seems to run very hot. While playing doom I had Core Temp running to monitor the temps, all cores were running very hot (see screenshot below). I think there maybe a problem with the cooler not being seated properly. Is there any test that I can run to verify if I have a cooling problem. I tried Prime95 but as soon as it starts all cores are in the red so I cancelled that. Any help would be much appreciated as I'm not getting much help from the supplier, thanks

 

PC SPECS      Corsair 4000D AirFlow case      Intel Core i7-13700K      Gigabyte RTX 4070 Windforce OC 12GB GDDR6X DLSS3      Western Digital Blue SN570 1TB - SSD M.2 NVMe            Seagate Barracuda 2TB - 3.5" SATA            MSI MAG Coreliquid P240      Asus ROG Strix B760-A Gaming WIFI D4      Kingston Fury Beast 32GB (2x16GB) DDR4 3200MHz CL16      Gigabyte GP-UD850GM 850W 80 Plus Gold Modular

 

Try reapplying the thermal paste first. I would work through the manufacturer to see if they can replace the unit. In the 4000D airflow you are looking at either a 280mm at the top or 360mm at the front.

[GuiltySpark_]

Those temps at 129W? I haven't used Core Temp in many years, is that a real time reading? If you're seeing that at only 129W you've got a bad mount or a dead/dying cooler. The MSI Core Liquids are WELL known to clog up and stop functioning. 

[MentalMick]

9 minutes ago, CommanderAlex said:

240mm AIO is barely cutting it to cool a hot chip such as a 13700K. Definitely a problem you should consult with the manufacturer. 

They actually suggested to replace the original cooler with that model AIO

[CommanderAlex]

2 minutes ago, MentalMick said:

They actually suggested to replace the original cooler with that model AIO

Your gonna have to see if it's mounted properly. How are idle temps just to get a baseline for comparison to these load temps? 

 

Check the tubing and feel if there is a difference in temperature on both tubes...one should be hotter than the other. 

[MentalMick]

10 minutes ago, GuiltySpark_ said:

Those temps at 129W? I haven't used Core Temp in many years, is that a real time reading? If you're seeing that at only 129W you've got a bad mount or a dead/dying cooler. The MSI Core Liquids are WELL known to clog up and stop functioning. 

I've used a few other programs to check the readings and they are all reporting the same temps. Yes its a real time reading.  Here's another screenshot I took downloading a game from steam

 

[GuiltySpark_]

1 minute ago, MentalMick said:

I've used a few other programs to check the readings and they are all reporting the same temps. Yes its a real time reading.  Here's another screenshot I took downloading a game from steam

 

 

To be clear I was referring to the power number as that's the really telling part of this whole thing. The standard is HWiNFO64 btw. 

 

I'm betting bad cooler. 

 

 

[MentalMick]

1 minute ago, CommanderAlex said:

Your gonna have to see if it's mounted properly. How are idle temps just to get a baseline for comparison to these load temps? 

 

Check the tubing and feel if there is a difference in temperature on both tubes...one should be hotter than the other. 

Idle temps are all good. It's just as soon as its doing anything the temps jump up?  I can't feel any difference in the tubes.

 

[MentalMick]

21 minutes ago, CommanderAlex said:

240mm AIO is barely cutting it to cool a hot chip such as a 13700K. Definitely a problem you should consult with the manufacturer. 

 

I would definitely ask them to upgrade it but they think everything is working fine

[leclod]

You could also consider the contact frame mod which adresses a real weakness of the 1700 socket

(there are also cheaper alternatives available)

[CommanderAlex]

9 hours ago, MentalMick said:

Idle temps are all good. It's just as soon as its doing anything the temps jump up?  I can't feel any difference in the tubes.

 

~Snipped~

It definitely sounds like the AIO is unable to disperse enough heat fast enough when the CPU is under load. You definitely need a 360mm AIO to cool a 13700K. 

[GuiltySpark_]

10 minutes ago, CommanderAlex said:

It definitely sounds like the AIO is unable to disperse enough heat fast enough when the CPU is under load. You definitely need a 360mm AIO to cool a 13700K. 

A 13700k can be air cooled assuming the power limits aren't set to unlimited (as some boards come by default). His temps were being seen at 130W which tells me that cooler is just straight broken or extremely poorly mounted. Given which AIO it is, I'd assume its just broken. 

[MentalMick]

4 hours ago, GuiltySpark_ said:

A 13700k can be air cooled assuming the power limits aren't set to unlimited (as some boards come by default). His temps were being seen at 130W which tells me that cooler is just straight broken or extremely poorly mounted. Given which AIO it is, I'd assume its just broken. 

 

I have a feeling the problem is the AIO. Something else I forgot to add is the case does not have the side panel so it should be cooler with that off.

 

Is there any test I can run or should run to prove there is a problem or should sending them the screenshot prove there is a problem?

 

Thanks everyone for all your help

[TeraSeraph]

Sounds like bad contact if the temps are instantly spiking during load, your core to core deltas are also pretty high at 10-11C. This is a known issue which is exacerbated the more the cooler is domed for contact. 

Try out a Thermalright contact frame, it should reduce your IHS warping and allow your AIO to cool your CPU more efficiently. I saw about 10C better temps and much tighter core to core deltas, best performance per dollar I've ever spent.

There's no reason a 240mm should be running a CPU that hot during simple gaming.

[MentalMick]

On 7/20/2023 at 1:45 PM, TeraSeraph said:

Sounds like bad contact if the temps are instantly spiking during load, your core to core deltas are also pretty high at 10-11C. This is a known issue which is exacerbated the more the cooler is domed for contact. 

Try out a Thermalright contact frame, it should reduce your IHS warping and allow your AIO to cool your CPU more efficiently. I saw about 10C better temps and much tighter core to core deltas, best performance per dollar I've ever spent.

There's no reason a 240mm should be running a CPU that hot during simple gaming.

I've sent the PC bck for them to have a look at, they think its normal.

 

Just to compare I ran the same tests and played Doom Eternal on my other PC and the temps didn't even reach 60c. This is on an air cooled i7-9700K with a 3080 RTX vs a water cooled i7-13900K with a 4070 RTX.

 

Hopefully they will agree there's a problem and fix it, thanks

[MentalMick]

After sending the PC back they are only now eventually looking at it 3 weeks later.

 

I asked them to refund me my money and they won't. Now they saying that I caused the problem changing the bios! This is a complete lie! I got the PC plugged it in and noticed the high temps, got in touch with them straight away!!

[Agall]

On 7/19/2023 at 10:03 AM, MentalMick said:

Hi,

 

I've recently bought a custom built PC and have found it seems to run very hot. While playing doom I had Core Temp running to monitor the temps, all cores were running very hot (see screenshot below). I think there maybe a problem with the cooler not being seated properly. Is there any test that I can run to verify if I have a cooling problem. I tried Prime95 but as soon as it starts all cores are in the red so I cancelled that. Any help would be much appreciated, thanks

 

PC SPECS      Corsair 4000D AirFlow case      Intel Core i7-13700K      Gigabyte RTX 4070 Windforce OC 12GB GDDR6X DLSS3      Western Digital Blue SN570 1TB - SSD M.2 NVMe            Seagate Barracuda 2TB - 3.5" SATA            MSI MAG Coreliquid P240      Asus ROG Strix B760-A Gaming WIFI D4      Kingston Fury Beast 32GB (2x16GB) DDR4 3200MHz CL16      Gigabyte GP-UD850GM 850W 80 Plus Gold Modular

 

Sounds about right for a 13700k. Considering 253W vs 200W is a 1.265x change in heat transfer rate that results in a 1.25x change in CPU temperature.

 

Mathematically its far more difficult to describe, but simply considering that makes sense. It's likely that your pump/fan speeds increase proportionally, but those are additional variables that make mathematically describing this more difficult. Also considering the fact that CPU temperature is measured indirectly and isn't exactly a linear measurement, therefore it doesn't necessarily translate 1:1. Really no accurate way of measuring/describing that relationship mathematically without a dozen more variables.