HELP

[Jaowsa]

hello i finished building a b550-f gaming build and my ethernet isnt working.the ethernet cable does work on my other pc though. someone please help now. the motherboard doesnt have wifi btw 

[TrigrH]

install the driver

[Jaowsa]

how do i do that?

[Jaowsa]

2 hours ago, TrigrH said:

install the driver

how do i do that ?

[TrigrH]

1 minute ago, Jaowsa said:

how do i do that ?

download this and USB it to the the PC:

 

https://dlcdnets.asus.com/pub/ASUS/mb/04LAN/DRV_LAN_Intel_I225_I226_SZ-TSD_W11_64_V2133_20230306R.zip?model=ROG STRIX B550-F GAMING

[Jaowsa]

I did and when i run the set up nothing happens. I then drag it to desktop and then it says  " Does not support this operating system : WNT_10.0P_11_64. Any Idea what to do next?

[Jaowsa]

On 7/10/2023 at 8:14 PM, TrigrH said:

download this and USB it to the the PC:

 

https://dlcdnets.asus.com/pub/ASUS/mb/04LAN/DRV_LAN_Intel_I225_I226_SZ-TSD_W11_64_V2133_20230306R.zip?model=ROG STRIX B550-F GAMING

I did and when i run the set up nothing happens. I then drag it to desktop and then it says  " Does not support this operating system : WNT_10.0P_11_64. Any Idea what to do next?

[Jaowsa]

On 7/10/2023 at 8:14 PM, TrigrH said:

download this and USB it to the the PC:

 

https://dlcdnets.asus.com/pub/ASUS/mb/04LAN/DRV_LAN_Intel_I225_I226_SZ-TSD_W11_64_V2133_20230306R.zip?model=ROG STRIX B550-F GAMING

Also, I saw a yt video on limiting  Speed And Duplex down to 10 mbps. This did work and my ethernet started working, but like its super super slow -_-. Any idea?

[TrigrH]

45 minutes ago, Jaowsa said:

Also, I saw a yt video on limiting  Speed And Duplex down to 10 mbps. This did work and my ethernet started working, but like its super super slow -_-. Any idea?

use this one instead

https://dlcdnets.asus.com/pub/ASUS/mb/04LAN/DRV_LAN_Intel_I225_I226_SZ-TSD_W10_64_V11438_20230322R.zip?model=ROG STRIX B550-F GAMING

[Jaowsa]

7 hours ago, TrigrH said:

use this one instead

https://dlcdnets.asus.com/pub/ASUS/mb/04LAN/DRV_LAN_Intel_I225_I226_SZ-TSD_W10_64_V11438_20230322R.zip?model=ROG STRIX B550-F GAMING

i did it and it turned my ethernet off. What do I do now?

[Jaowsa]

7 hours ago, TrigrH said:

use this one instead

https://dlcdnets.asus.com/pub/ASUS/mb/04LAN/DRV_LAN_Intel_I225_I226_SZ-TSD_W10_64_V11438_20230322R.zip?model=ROG STRIX B550-F GAMING

also when i ran the set up it only opened like the black command prompt screen twice for like 1 second each time

[TrigrH]

3 hours ago, Jaowsa said:

also when i ran the set up it only opened like the black command prompt screen twice for like 1 second each time

reinstall windows then install that second one

[Jaowsa]

9 minutes ago, TrigrH said:

reinstall windows then install that second one

i already did that, switched from windows 10 to 11 nothing 

[TrigrH]

4 minutes ago, Jaowsa said:

i already did that, switched from windows 10 to 11 nothing 

thats the problem

the first link was for 11

the second was for 10

using the wrong driver stuffs everything up.

[Jaowsa]

On 7/11/2023 at 1:11 PM, TrigrH said:

thats the problem

the first link was for 11

the second was for 10

using the wrong driver stuffs everything up.

no yes ik i tried the first one on windows 11 and nothing worked. Do you think it might be my ethernet cable?

[Whatisthis]

let’s start from the very beginning.

 

How old is the computer?

 

What are your full system specs?

 

What drivers have you installed?

 

Have you update the bios to the latest?

What OS are you running now?

 

[Jaowsa]

On 7/11/2023 at 5:38 PM, Whatisthis said:

let’s start from the very beginning.

 

How old is the computer?

 

What are your full system specs?

 

What drivers have you installed?

 

Have you update the bios to the latest?

What OS are you running now?

 

My new Pc Is fairly new, i fully built it yesterday.
 3070 TI
4X8 3600
1 TB NVME SAMSUNG 970
Ryzen 7  5800x
850 Corsair PSU.
I tried installing the ones from the Asus website, they dont even run. I tried straight from intel, nothing. 
Bios has been updated.
I tried windows 10, plugged in my ethernet, nothing. Tried the same drivers I mentioned above^
I am currently using windows 11.

[Jaowsa]

On 7/11/2023 at 5:38 PM, Whatisthis said:

let’s start from the very beginning.

 

How old is the computer?

 

What are your full system specs?

 

What drivers have you installed?

 

Have you update the bios to the latest?

What OS are you running now?

 

by any chance do you think this could be an ethernet cable problem? Its Cat  5e and it works on my old pc its not super old.

[Jaowsa]

Oh and btw my motherboard for my NEW pc is an asus rog strix b550-f gaming

[Whatisthis]

8 minutes ago, Jaowsa said:

by any chance do you think this could be an ethernet cable problem? Its Cat  5e and it works on my old pc its not super old.

It doesn’t sound like a cable issue, but networking can be weird. If you have another cable test it out.

 

If the drivers are up to date for the chipset and the lan controller and it refuses to work with two different cables, you probably have a mamlfunctioning chip on the motherboard.

[Jaowsa]

On 7/11/2023 at 5:50 PM, Whatisthis said:

 

what?

[Whatisthis]

2 minutes ago, Jaowsa said:

what?

See above, I edited.

[Jaowsa]

On 7/11/2023 at 5:50 PM, Whatisthis said:

It doesn’t sound like a cable issue, but networking can be weird. If you have another cable test it out.

 

If the drivers are up to date for the chipset and the lan controller and it refuses to work with two different cables, you probably have a mamlfunctioning chip on the motherboard.

well Ive seen many reddit and pc website posts about them having this same issue. My main problem is the hassle I'm gonna go through to do an RMA. I'm going to check if I have any other cables.

[Jaowsa]

On 7/11/2023 at 5:57 PM, Whatisthis said:

See above, I edited.

I'm not sure if I mentioned this already, but when i first plugged in my ethernet cable, it didnt work. When I changed the speed and duplex down to 10 MBPS FULL Duplex, my ethernet worked, but it is very slow. Do you still think its because of the motherboard?

[Whatisthis]

9 minutes ago, Jaowsa said:

I'm not sure if I mentioned this already, but when i first plugged in my ethernet cable, it didnt work. When I changed the speed and duplex down to 10 MBPS FULL Duplex, my ethernet worked, but it is very slow. Do you still think its because of the motherboard?

Test a second cable. Like I said, networking can be very finicky. It could be the chip on the board, it could be the cable.