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Asrock B450 Steel Legend wont change RAM speed

Hello everyone!


So my friend is having an issue with his Mobo not changing his ram speed from 2133 mhz to 3200. Firstly I went to OC Tweaker and switched to XMP profile 1 whilist still having ram speeds on auto mode. Secondly when that did not work I still had xmp on put instead of auto i changed speed to 3200 with 1.35v. That too had no effect and now i am clueless and need your help. 

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