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Asrock B450 Steel Legend wont change RAM speed

Glayd
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Hello everyone!

 

So my friend is having an issue with his Mobo not changing his ram speed from 2133 mhz to 3200. Firstly I went to OC Tweaker and switched to XMP profile 1 whilist still having ram speeds on auto mode. Secondly when that did not work I still had xmp on put instead of auto i changed speed to 3200 with 1.35v. That too had no effect and now i am clueless and need your help. 

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