Dell Mobo with Toshiba m.2

[IllyMilly]

Hello all, 

 

 I have searched for an answer but have come to nothing. I acquired a Dell precision motherboard 3620 and some nvme drives. I attempted to place them in, and they never populate in bios nor device manager. I am not sure what I am doing wrong. I have searched for drivers. I am thinking they may just be incompatable. The m.2 drive is a toshiba nvme drive P/N 829095-005 model number: THNSN51T02DU7. From what I have found the mobo should support it. Can the OEM like disable the use of that or something? I'm not sure what else I could do at this point. I have 2 SSD'd running on the system now, a i7-6700, and a 3060, and 32GB of DDR4 ram. Not sure if any of that matters. I also found some HP nvme thing that slots into a PCIE slot (like the graphics card) which also didnt work,  Thanks  

[matt0725]

I could be mistaken, but m.2 is not the same as NVME. that may be a sata M.2 slot, but i dont know for sure that is your situation, nor do i know enough else to figure it out. Maybe someone else can chime in with the other half of the information lol

[IllyMilly]

See thats what I was thinking but my google search showed nvme is fowards and backwards compatable I dunno

[kb5zue]

I googled the motherboard "Dell Precision Motherboard 3620" and the picture I have here is what I got in return.  This was taken from the website:

 

https://www.dell.com/support/manuals/en-us/precision-t3620-workstation/prec_t3620_om_pub/system-board-components?guid=guid-d9eaa4a4-9cbc-445f-9845-75d8f7c620e8&lang=en-us

 

1. PCI express x16 slot (wired as x4)
2. PCI express x4 slot
3. PCI slot
4. PCI express x16 Gen 3 slot
5. line-in connector
6. USB 3.0 connector
7. HDMI connector
8. serial port connector
9. 2 x DisplayPort connector
10. USB 2.0 with network connector
11. keyboard/mouse connector
12. intrusion switch connector
13. P2 power connector
14. system fan connector
15. CPU socket
16. CPU fan connector
17. coin cell battery
18. memory slot
19. front power switch connector
20. 8-pin power connector
21. SATA 1 connector
22. SATA 2 connector
23. internal USB connector
24. hard drive and optical drive power cable connector
25. OS debug header for debug
26. USB 3.0 connector
27. Thunderbolt header
28. M.2 SSD slot
29. SATA 0 connector
30. front I/O connector
31. SATA 3 connector
32. password reset jumper
33. service Mode jumper connector
34. speaker connector
35. CMCLR jumper
36. CLINK header
37. LPC Debug header for debug

 

Unfortunately, this picture does NOT show any M.2 or NVME slots.  Are you sure this is the board that you have or do I have the wrong board?

 

[IllyMilly]

3 minutes ago, kb5zue said:

I googled the motherboard "Dell Precision Motherboard 3620" and the picture I have here is what I got in return.  This was taken from the website:

 

https://www.dell.com/support/manuals/en-us/precision-t3620-workstation/prec_t3620_om_pub/system-board-components?guid=guid-d9eaa4a4-9cbc-445f-9845-75d8f7c620e8&lang=en-us

 

1. PCI express x16 slot (wired as x4)
2. PCI express x4 slot
3. PCI slot
4. PCI express x16 Gen 3 slot
5. line-in connector
6. USB 3.0 connector
7. HDMI connector
8. serial port connector
9. 2 x DisplayPort connector
10. USB 2.0 with network connector
11. keyboard/mouse connector
12. intrusion switch connector
13. P2 power connector
14. system fan connector
15. CPU socket
16. CPU fan connector
17. coin cell battery
18. memory slot
19. front power switch connector
20. 8-pin power connector
21. SATA 1 connector
22. SATA 2 connector
23. internal USB connector
24. hard drive and optical drive power cable connector
25. OS debug header for debug
26. USB 3.0 connector
27. Thunderbolt header
28. M.2 SSD slot
29. SATA 0 connector
30. front I/O connector
31. SATA 3 connector
32. password reset jumper
33. service Mode jumper connector
34. speaker connector
35. CMCLR jumper
36. CLINK header
37. LPC Debug header for debug

 

Unfortunately, this picture does NOT show any M.2 or NVME slots.  Are you sure this is the board that you have or do I have the wrong board?

 

#28 lol

[BlueChinchillaEatingDorito]

Looks like this board does support NVMe. Took a while to finding something remotely definitive. 

https://www.dell.com/support/manuals/en-ca/precision-t3620-workstation/prec_t3620_om_pub/installing-the-pcie-solid-state-drive-ssd?guid=guid-6bc978f2-26e3-4c88-afed-dd692d3c83ca&lang=en-us

 

SATA M.2 SSDs are usually M+B keyed so that's another clue. 

[kb5zue]

Just now, IllyMilly said:

#28 lol

Sorry, blind in one eye and can't see out the other.....   DUH>>>>>>>>

 

[IllyMilly]

Just now, BlueChinchillaEatingDorito said:

Looks like this board does support NVMe. Took a while to finding something remotely definitive. 

https://www.dell.com/support/manuals/en-ca/precision-t3620-workstation/prec_t3620_om_pub/installing-the-pcie-solid-state-drive-ssd?guid=guid-6bc978f2-26e3-4c88-afed-dd692d3c83ca&lang=en-us

So I place it in, screw it down, does it need to click or something? I dont want to force it. 

[IllyMilly]

Just now, kb5zue said:

Sorry, blind in one eye and can't see out the other.....   DUH>>>>>>>>

 

Lol I have been staring at that sheet for awhile trying to figure this problem out 

[kb5zue]

1 minute ago, kb5zue said:

Sorry, blind in one eye and can't see out the other.....   DUH>>>>>>>>

 

No, M. 2 and NVMe aren't the same, but they work in conjunction with each other. M. 2 is the SSD form factor, while NVMe is the interface that connects it to the motherboard.

[IllyMilly]

3 minutes ago, BlueChinchillaEatingDorito said:

Looks like this board does support NVMe. Took a while to finding something remotely definitive. 

https://www.dell.com/support/manuals/en-ca/precision-t3620-workstation/prec_t3620_om_pub/installing-the-pcie-solid-state-drive-ssd?guid=guid-6bc978f2-26e3-4c88-afed-dd692d3c83ca&lang=en-us

 

SATA M.2 SSDs are usually M+B keyed so that's another clue. 

Also, I am almost certain they are both M keyed, they both have 1 indent like 4 lanes from the left. 

[kb5zue]

"I acquired a Dell precision motherboard 3620 and some nvme drives."

 

Since you were able pick up the motherboard along with some NVME drives maybe you were able to get them cheap or whatever because the previous owner could not get the drives to work either.  Since the drives you got were NVME drives, they will not work on that particular motherboard.  That doesn't mean they won't work in some other board, they just won't work in that one.

 

So, you need to figure out if it is time to get another board or is it time to get an M.2 drive.  Only you can answer that.  Another option though is to get a PCI-e card that supports NVME and plug the card into that motherboard but you will still need to find yourself an M.2 drive to use as your boot drive.

 

Take care and Good Luck.

[kb5zue]

Downloaded and looked over the motherboard manual.  The motherboard manual says, "M.2 SSD    Gen3x4 slot.  Don't know if that helps solve the question but better knowing than not knowing I guess.

[IllyMilly]

Fun little update, in my bios it showed something in that slot, only 3gb with no name, yet nothing in drive manager

[IllyMilly]

Turns out I cannot run this NVME drive in Raid, and it needs to be in ACHI.