1st pc I build - rebooting computer investigation - need help

[Rien102]

***All parts of the pc and all errors from event log are at the bottom of this post. Last reboot is in the "Last Hour" column of the even log.  You can also see that I got 4 reboots in the last week. ***

 

Hello,

 

This is my first build and I need some help.  In november, I assembled my 1st ever pc (with some help from this LTT forum).  I like the fact I did it on my own.

 

The problem:  In december, 3 times, my computer rebooted on it's own while I was multitasking.  It felt odd, I mainly checked the temps of the GPU at the time to see if it was the problem (like, it "protected itself") it never went over 75C.  Then, for some reason, it stopped.  So, I let it go.  Just never played a game while watching a movie on the 2nd monitor and it seemed to worked.  Lately, I started doing light editing and, once again, despite doing only the rendreing of the vid (I use Adobe Premiere Rush), the computer will reboot, for no reason.  The temps for GPU are below 50C everytime I monitored this and as for PSU usage, there was nothing out of the ordinary.  So, I need help.  only thing not showing in pc partpicker list or event errors are:  1 bluetooth USB dongle is plugged in and no RGB are plugged anywhere.

 

Tks in advance

Ben

 

 

https://ca.pcpartpicker.com/user/Rien102/saved/cFtPJx

**CPU** | [Intel Core i5-12600K 3.7 GHz 10-Core Processor]
**CPU Cooler** | [Deepcool AK620 68.99 CFM CPU Cooler]
**Motherboard** | [MSI PRO B660-A DDR4 ATX LGA1700 Motherboard]
**Memory** | [G.Skill Ripjaws V 32 GB (2 x 16 GB) DDR4-3200 CL16 Memory]
**Storage** | [Western Digital Blue SN570 1 TB M.2-2280 PCIe 3.0 X4 NVME Solid State Drive]
**Storage** | [Western Digital WD_BLACK 1 TB 3.5" 7200 RPM Internal Hard Drive]
**Storage** | [Western Digital WD_BLACK 1 TB 3.5" 7200 RPM Internal Hard Drive]
**Video Card** | [EVGA XC3 ULTRA GAMING GeForce RTX 3070 8 GB Video Card]
**Case** | [Fractal Design Pop Air ATX Mid Tower Case]
**Power Supply** | [EVGA SuperNOVA 750 P5 750 W 80+ Platinum Certified Fully Modular ATX Power Supply]

 

[Seb_1]

Hi, sorry for asking for drivers (but is a issue 70% of the time) but whens the last time you updated them / clean installed them.

Also is it easier if I speak in french or english as i see your pc is in french

[Rien102]

13 minutes ago, Seb_1 said:

Hi, sorry for asking for drivers (but is a issue 70% of the time) but whens the last time you updated them / clean installed them.

Also is it easier if I speak in french or english as i see your pc is in french

my system is in French (Montréal) but I am fluent in English.

 

As for the drivers, when I installed everything, it asked for updates (beginning of December) until it said all was up to date. didn't do any update since then but, the rebooting started right from the start.  I just changed my habits to make them "go away"...  So, in short, no update since all installed first day of December.

[Seb_1]

1 minute ago, Rien102 said:

my system is in French (Montréal) but I am fluent in English.

 

As for the drivers, when I installed everything, it asked for updates (beginning of December) until it said all was up to date. didn't do any update since then but, the rebooting started right from the start.  I just changed my habits to make them "go away"...  So, in short, no update since all installed first day of December.

Alright should be ok, but peace of mind I would wipe (using DDU) and reinstall your gpus drivers, and may aswell do BIOS. Before you do the drivers check that everything is physically connected well (like pcie power and cpu power) as it might be ok for low power but cut out when there is too much current flowing through.

 

Heres the drivers youll need:

 

NOTE THESE ARE DIRECT DOWNLOADS - IF YOU DONT FEEL SAFE JUST SEARCH ON YOUR OWN.

gpu: https://www.nvidia.com/Download/driverResults.aspx/200382/en-us/

DDU:  https://www.guru3d.com/files-get/display-driver-uninstaller-download,19.html

(for ddu the download is at the bottom)

and mobo bios: https://download.msi.com/bos_exe/mb/7D59v1A.zip

[Rien102]

1 hour ago, Seb_1 said:

Alright should be ok, but peace of mind I would wipe (using DDU) and reinstall your gpus drivers, and may aswell do BIOS. Before you do the drivers check that everything is physically connected well (like pcie power and cpu power) as it might be ok for low power but cut out when there is too much current flowing through.

 

Heres the drivers youll need:

 

NOTE THESE ARE DIRECT DOWNLOADS - IF YOU DONT FEEL SAFE JUST SEARCH ON YOUR OWN.

gpu: https://www.nvidia.com/Download/driverResults.aspx/200382/en-us/

DDU:  https://www.guru3d.com/files-get/display-driver-uninstaller-download,19.html

(for ddu the download is at the bottom)

and mobo bios: https://download.msi.com/bos_exe/mb/7D59v1A.zip

Will try that.  will keep in touch when all is done (might only be this next weekend