acer Need help finding a replacement power supply

[Commander_serenity]

Ok somehow the wife’s Acer nitro n50-620 blew its psu without blowing the surge board that is was plugged into anyway I’m getting the blame so I need help finding a replacement psu and/or a way to macgyver a standard one to work it runs a six pin (which only has five cables in it) for board power and two four pins for cpu. Gpu is board powered and it runs two m.2s from what I’ve read else where it’s a 500w psu

I’ve attached photos of the plugs and psu 

[mariushm]

You have the maker and model number right there in the picture,  Chicony D19-500P1A

 

Look on eBay or pick some store that looks reliable/trustworthy  : https://www.google.com/search?q=d19-500p1a

[podkall]

1 minute ago, mariushm said:

You have the maker and model number right there in the picture,  Chicony D19-500P1A

 

Look on eBay or pick some store that looks reliable/trustworthy  : https://www.google.com/search?q=d19-500p1a

I wouldn't buy the same PSU that blew up.

[podkall]

What website do you buy your electronics?

[Alex Atkin UK]

5 minutes ago, podkall said:

I wouldn't buy the same PSU that blew up.

They have no choice, its a bespoke PSU, unlikely to find a compatible replacement.

 

I'd honestly feel safer with the same model than trying to hack a standard one to work, as a normal PSU is not always stable if not all the voltage rails are loaded.  Although a good PSU would probably work.

[Commander_serenity]

1 minute ago, podkall said:

What website do you buy your electronics?

Amazon or pc case gear I’m in Australia so unfortunately limited stores 

[Commander_serenity]

4 minutes ago, podkall said:

I wouldn't buy the same PSU that blew up.

I’m kinda sure that I’m the cause of it blowing but that’s another argument for the wife to use on me later 

[mariushm]

The PSU is kind of proprietary format, it's not ATX ... so it's not like you have a big selection to buy from.

Just because your psu died, doesn't mean the whole production is cursed to fail the same way, maybe it was just bad luck. 

I don't even think a standard ATX psu would fit on the case, the screw holes may be in different places. 

 

You probably can find some adapter cable to convert a standard ATX psu to the 6 pin proprietary, but that adapter cable must explicitly mention those Acer or Asus models (see below) because there are such adapter cables for HP and Lenovo systems and there's no guarantee the pinout is the same, can't just buy a random adapter cable and assume it works. 

 

 

The same Chicony PSU was used in a lot of Asus prebuilts  :  https://www.asusparts.eu/en/asus-0a100-00142300

 

• Asus Desktop D Series D500MD
• Asus Desktop D Series D700MA
• Asus Desktop D Series D700MC
• Asus Desktop D Series D700MD
• Asus Desktop D Series D900MC
• Asus Desktop D Series D900MCES
• Asus Desktop D Series D900MD

so you could also look for  "asus d500MD compatible power supply"   or combinations of such keywords above when you're looking on eBay and other places. 

 

 

[podkall]

5 minutes ago, Alex Atkin UK said:

They have no choice, its a bespoke PSU, unlikely to find a compatible replacement.

 

I'd honestly feel safer with the same model than trying to hack a standard one to work, as a normal PSU is not always stable if not all the voltage rails are loaded.  Although a good PSU would probably work.

you are telling me, pc is locked to a specific PSU model or else it doesnt work?

[mariushm]

I'm saying the computer doesn't use a standard ATX power supply. 

The shape of the power supply is also a bit different - more square than rectangular. 

 

In order to get higher efficiency, be more eco, all that crap, the power supply outputs only 12v. Even the stand-by voltage is 12v. 

Standard ATX power supplies output 5v for stand-by voltage. 

 

So to use a standard ATX power supply with your computer, you would need an adapter cable that needs to have a dc-dc converter on it to boost 5v stand-by voltage to 12v stand-by voltage the motherboard expects. 

 

HP and Lenovo and Dell had similar non-standard power supplies, they all have 6-8-10 pin connectors, but the pinout is not the same, it's not a standard connector like the 24pin ATX or the 8 pin EPS (CPU) connectors on regular motherboards. 

[Alex Atkin UK]

4 minutes ago, podkall said:

you are telling me, pc is locked to a specific PSU model or else it doesnt work?

Yes, many OEMs like HP, Asus, Acer, Lenovo, do that.  It outputs only 12V and the other rails are created on the custom motherboard.

This is why Intel tried to create a standard for a 12V only PSU, but not aware if anyone has adopted it yet.  Even if they did, the physical shape/size of the PSU is usually custom too so the case can be as compact as possible.

[podkall]

Just now, Alex Atkin UK said:

Yes, maybe OEMs like HP, Asus, Acer, Lenovo, do that.  It outputs only 12V and the other rails are created on the custom motherboard.

This is why Intel tried to create a standard for a 12V only PSU, but not aware if anyone has adopted it yet.  Even if they did, the physical shape/size of the PSU is usually custom too so the case can be as compact as possible.

I thought only Motherboards did that

[Commander_serenity]

My other option is to use my son’s computer for parts because it’s the same system and either swap parts or use it to try and claim warranty his was purchased late last year 

[johnno23]

thats an option but if the parts have unique id numbers then you might have an issue trying to use your sons warranty ?

 

At the end of the day I would simply see if it falls under any warranty and if not just buy a replacement. PSU failure is really uncommon generally speaking so despite you being the one who got the blame it truly is just sheer bad luck.

[Commander_serenity]

19 minutes ago, mariushm said:

I'm saying the computer doesn't use a standard ATX power supply. 

The shape of the power supply is also a bit different - more square than rectangular. 

 

In order to get higher efficiency, be more eco, all that crap, the power supply outputs only 12v. Even the stand-by voltage is 12v. 

Standard ATX power supplies output 5v for stand-by voltage. 

 

So to use a standard ATX power supply with your computer, you would need an adapter cable that needs to have a dc-dc converter on it to boost 5v stand-by voltage to 12v stand-by voltage the motherboard expects. 

 

HP and Lenovo and Dell had similar non-standard power supplies, they all have 6-8-10 pin connectors, but the pinout is not the same, it's not a standard connector like the 24pin ATX or the 8 pin EPS (CPU) connectors on regular motherboards. 

Now here’s a thought. Would it be worth a shot at replacing the fuse in the power supply 

[Commander_serenity]

3 minutes ago, johnno23 said:

thats an option but if the parts have unique id numbers then you might have an issue trying to use your sons warranty ?

 

At the end of the day I would simply see if it falls under any warranty and if not just buy a replacement. PSU failure is really uncommon generally speaking so despite you being the one who got the blame it truly is just sheer bad luck.

For us it’s a little more common and only with this type of pre built we had replaced it about 7 times all from psu failures which we later found out was the house we were living in at the time once we moved we had no problems until I plugged in the dishwasher