Would you take it back?

[diegoaccord]

So I grabbed this Lenovo legion 5 laptop from microcenter. I just needed a replacement for my daily laptop a 2019 $130 Lenovo. Normally 1100 got it open box for 760. Normally I avoid gaming laptops because the performance to cost is complete trash. But 760 on a 1100 lap made it seem not horrible. 

 

I just literally noticed this damage. And assume that's why it was cheap. And also why it was returned. 

 

I have not played a game on it yet and I don't want to find out what this fall has done to it. Especially after the return period. 

 

Unfortunately any laptop worth getting us going to bottom at 1100. So my options are to wait on 4000 or 7000 series laps to take that price point. Or get another $130 beater. 

 

I'm definitely not paying 1100+ for the same thing. 

[aledsav1]

I would be concerned that to cause that sort of damage to the casing it has had a fairly hard drop, so who knows what if any possible damage could be waiting to appear internally, there could be a micro crack on a solder joint anywhere that may not appear properly until whatever component has been heated and cooled many times..this is just a possibility there might be no issues transfered from the cause of the damage to the casing to the mobo/components etc.

[Dukesilver27-]

That dent is fairly mild, my laptop's dent is much bigger. deeper, and wider than that.

As long as the performance is as it is supposed to be, then that is still a steal.

[Needfuldoer]

Put it through its paces. If it's performing as it should, keep it. I certainly wouldn't complain about that damage if it saved me 1/3 of the price, especially if I got the full factory warranty.

 

If you return it, don't buy a new $130 laptop. It's going to be a manufactured e-waste piece of crap. Get an off-lease or refurbished office grade laptop instead. It won't game like that Lenovo but it will be made a lot better and will last you more than a couple years.

[Blqckqut]

its but a scratch, do some benchmarks, my laptop litteraly lost all screws and was DEMOLISHED on the bottom, but it runs the same as when i bought it, only chassis damage

[diegoaccord]

Furthermore, looking at this picture, there is a scratch line from the screw hole, I didn't notice until I just opened this page on my desktop. 

 

1 hour ago, Needfuldoer said:

Put it through its paces. If it's performing as it should, keep it. I certainly wouldn't complain about that damage if it saved me 1/3 of the price, especially if I got the full factory warranty.

 

If you return it, don't buy a new $130 laptop. It's going to be a manufactured e-waste piece of crap. Get an off-lease or refurbished office grade laptop instead. It won't game like that Lenovo but it will be made a lot better and will last you more than a couple years.

My previous daily was a $130 Lenovo that lasted from 2019 until now. The only reason I moved on was because I negligently damaged the screen by shutting the clamshell while a ziptie randomly happened to be on the keyboard.

Laptops are a funny thing for me. If it can't game, I don't want to spend more than $130 on it, and actual gaming ones to be overpriced for what you get. This was a middle ground, but to find out something is wrong with it the hard way... Cause it's not about the cosmetics. This thing was dropped, then returned. Why? What does work, that I haven't had the chance to see.
 

 

[Lurking]

Wells, that's why the discount. Did you not look at it before buying or was that online? Did the description mention that? Usually open box may mean something missing (or not), but that should be made clear. 

 

if they provide warranty on the open-box laptop, i would keep it instead of paying the difference to get a brand new one. 

 

IF you are in bad luck, you pay more for a brand new one, then you drop it, and it will look exactly the same way. 

 

I once saw inflatable kayak as open box on ebay. The description said any item (inc. the actual kayak!) could be a missing item. It is fine to sell open boxes and have thing is missing, but it should be made clear what is missing or damaged. 

[diegoaccord]

Actually someone had to buy it for me while I was away. They asked the person, while I could hear on the phone, and they claimed not to know why it was returned. 

 

I'm just not comfortable with it, because there's seemingly more that can be wrong.