WIll spray painting an EVGA GPU shround void warranty?

[MexicanAnimal]

Hi all!

 

Title pretty much says it all, I want the GPU to match with the rest of the build, and I was wondering if it would void the warranty.

 

Thanks in advance!

[Lord Pantaloons]

no, and if you have to RMA it they will place the painted shroud on the new card.

[MexicanAnimal]

no, and if you have to RMA it they will place the painted shroud on the new card.

 

Seriously? That's awesome! Not many companies are open to that, good thing I'm going EVGA

[Lord Pantaloons]

Seriously? That's awesome! Not many companies are open to that, good thing I'm going EVGA

Yea I heard about that happening to someone, you can call to be sure but EVGA's warranty and customer support is second to none. Check out the last link in my signature if you want to see my experience with them.

[Mecami]

EVGA is just epic.

[MexicanAnimal]

http://www.evga.com/support/warranty/   Product condition:

• Removal and or Defacing of Serial/Part number sticker(s) on ANY EVGA products WILL void ALL warranties on that product. All products ship from EVGA with a serial sticker.
• All products must be returned in its original condition. Products received by EVGA for replacement that include 3rd-party attachments (CPU heatsink backplate, memory chip heatsinks, etc) will have all attachments removed and discarded. EVGA holds the discretion to return the product to the sender if necessary.
• There must be no physical damage to any component including the PCB, GPU/chipset, CPU Socket, or damage that is caused by:
  • inadequate or improper repairs carried out by any person or entity which is not authorized by the manufacturer to perform warranty services on its behalf;
  • negligence, accidents, modifications, defective installation or misuse and use of inappropriate spare parts;
  • fire, immersion in liquid, lightning, earthquake, inadequate ventilation, Acts of God, incorrect application of main voltage howsoever arising, or any other cause beyond the control of EVGA;
  • any other goods which can be used with the Product, but are not the Product itself;
  • consumable or wearing items requiring replacement as part of normal service, including (but not limited to) dry cells and rechargeable batteries.
• The product must be returned to EVGA in the original factory configuration and condition. All aftermarket modifications must be reversed before sending in the product for replacement.

EVGA reserves the right to claim for shipping fees as well as a service charge from you for any incomplete or modified product that is returned and requires repair or replacement, or when you are not entitled to any coverage under EVGA’s warranty. Service charges may vary based upon the actual material and labor cost to replace missing or modified parts back to their original factory condition.

 

Damn, hmm, if I use PlastiDip I can just peel it right off, right?

[Oshino Shinobu]

I saw someone before that painted the cooler and then had to return it. EVGA simply charged him the cost of a new cooler and sent him a new card. Might be worth sending them an email first. If they do say you can, then keep hold of the email as proof in case you need to return it. 

 

Overall: Send them an email. They know more about their policies than we do. 

[GamerDude]

Overall: Send them an email. They know more about their policies than we do. 

Best advice yet!

 

I'm from Asia, and EVGA is like any other brands of cards, warranty period is similar to others, no step up program and certainly no after sales service like how some here have hyped it to be. I guess EVGA is great if you're from the US, but certainly NOT here in Asia.