Problem with Windows 10 Pro activation

[BeakLimit]

This problem has some weird stuff so I'll try to explain myself the best I can.
I've got a new computer with an Asus Prime Z690-P Wifi as it's motherboard and installed W10 pro and then try to activated windows and it didn't allow me to do so.
My old PC was using a local account, but I already have a Microsoft account and it was already vinculate with my old PC so no problmes there I think.
Trying to fix it, I booted my new PC with the SDD with the SO from my old PC and after some try and error the Troubleshooting option worked. Windows recogniced my old PC and allowed me to activate W10 Pro in the New PC with the Asus Prime. The website showed that both PC share the same ID, I don't know if that is a bug.

But the Asus Prime started malfuctioning and I' ve change it for a better one (Asus rog strix z690-a gaming wifi d4) but now it seems impossible to reactivate Windows, it show me both my old PC and my the new PC with the Asus Prime, no more sharing the ID.
It says that the Asus Prime one isn't vinculated, and that my old PC don't have a compatible Windows because it has "Windows Professional" instead of W10 Pro, which I think is weird because all of them has Windows 10 Pro... So I think is better to ask for advice before doing something that could make things worse.

PS. Sorry for the weird wording, english is not my first lenguage.

[dj_ripcord]

Windows is activated by hardware ID. That hardware ID is determined by your motherboard. If you changed out your motherboard, unfortunately you will have to purchase a new copy of windows.

 

Keep in mind however, windows is free. You only need to purchase it if you wish to personalize it and get rid of the desktop watermark.

[Eigenvektor]

4 minutes ago, dj_ripcord said:

If you changed out your motherboard, unfortunately you will have to purchase a new copy of windows.

Not true, if you bound the key to a Microsoft account. In that case you can transfer it to a new machine. That's what I did with my license when switched PCs, didn't have to buy another license, simply unbind it from the old PC and assign it to the new one.

 

https://support.microsoft.com/en-us/windows/reactivating-windows-after-a-hardware-change-2c0e962a-f04c-145b-6ead-fb3fc72b6665#ID0EBD=Windows_10

[SupaKomputa]

Call microsoft and report that you changed your motherboard, they will send you a new activation key.

Make sure you have the same email as before.

[dj_ripcord]

1 minute ago, Eigenvektor said:

Not true, if you bound the key to a Microsoft account. In that case you can transfer it to a new machine. That's what I did with my license when switched PCs, didn't have to buy another license, simply unbind it from the old PC and assign it to the new one.

Ya learn something new everyday. And here I am, been re-purchasing windows with every MB upgrade past 5 years... smh.

[SupaKomputa]

15 minutes ago, dj_ripcord said:

Ya learn something new everyday. And here I am, been re-purchasing windows with every MB upgrade past 5 years... smh.

haha, i use the same windows (purchased from win8 free upgraded thru 11) with numerous mobo changed.

[Inception9269]

I've always used local accounts, and always buy OEM keys.

 

No clue if this would work for you, but only advice I can give is go to the activation page in your settings, and if you have an error code, depending on what kind of error code it is it might be possible to get Microsoft support to activate it for you.

 

The way I go about this on my end is search in your windows start "slui 04" that will open up a windows prompt asking for your country, that will then give you a number to call to help activate windows 10. It's not always reliable, as it depends on what kind of error code that you have. If they go to redirect you to an actual person my advice is hang up and try calling again, selecting different options in the call. You could try talking to an actual person I guess, but in an experience of mine that I had, I wasted a good 30 minutes or so, and the problem wasn't resolved. Them remote accessing my pc in an attempt to resolve the problem, but they couldn't.

[BeakLimit]

Thanks you all for the advices, I'll try all of them and if I fix it I will post it so maybe it can help someone in the future.

[BeakLimit]

Well, unbind the old PC didn't work, slui 4 didn't work either and the only phone number to talk to Microsoft that I have found for Spain was useless because the bot who answered sent me to the normal Microsoft web for solving problem, which didn't help.

But the weird stuff keep happening, now it recognize my new motherboard, but still don't allow me to activate Windows because one have W10 Pro a the other Windows Professional, here`s a picture: