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No auto renewal remove button for Bitdefender Premium Security??

Go to solution Solved by LogicalDrm,

You probably need to have German billing address to get that on billing page. You can disable auto-renewals from your billing details on BitDefender Central. Its bit hidden as that page has page upon page. But once you are at Central, go My Subscriptions -> My Payments -> View Details (select the product you want) and option to stop auto-renewals is right there.

you can't disable auto renewal at the shopping page...

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bit they say it can be canceled anytime..

.3333333.png.555215b7f2f4495bca1a3e7695c00d58.png

This is the page i get

1111111.thumb.png.09a267fdb2ba6787f2758ef3d8e21e5d.png

this is the page on the faq

enable-auto-renewal-768x366.png.808916be3b7ce796c278833b58eef1d4.png

i don't seems to find the button to remove auto renewal for bitdefender premium security.....i should still be using it for years to come...but i just don't like auto subscription/renewal things...i always do them manually...

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You probably need to have German billing address to get that on billing page. You can disable auto-renewals from your billing details on BitDefender Central. Its bit hidden as that page has page upon page. But once you are at Central, go My Subscriptions -> My Payments -> View Details (select the product you want) and option to stop auto-renewals is right there.

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image.thumb.png.99fff9e9b76a797bdb82c230940b6651.png

 

image.thumb.png.7f27bb998c462478869be60f0b8c63bd.png

 

ahh i found what the page you're saying...but after clicking on it it stucks on

"waiting for push.bitdefender.net..."
 

for 10 minutes now...will try again later...thanks for the help...<3

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image.png.9b4c2737f85038261b09a63e0a0f1d49.thumb.png.932183dd4f855a5c8dcbd4a13ba79907.pngthe're making it super hard to disable auto renewal...every clicks needs a few minutes...and i clicked stop auto renewal 3 times already..1st time only 2 buttons...then 2nd time the same button with a question and comment box...the 3rd 1 is this pic...^^^^^

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2 hours ago, ZephCloud said:

 

 

image.png.9b4c2737f85038261b09a63e0a0f1d49.thumb.png.932183dd4f855a5c8dcbd4a13ba79907.pngthe're making it super hard to disable auto renewal...every clicks needs a few minutes...and i clicked stop auto renewal 3 times already..1st time only 2 buttons...then 2nd time the same button with a question and comment box...the 3rd 1 is this pic...^^^^^

You are on VPN or something? I don't have any issues loading those pages.

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53 minutes ago, LogicalDrm said:

You are on VPN or something? I don't have any issues loading those pages.

I don’t turn on vpn on my pc unless I wanna watch video that are region locked …the only vpn installed is from Bitdefender…maybe SingTel has some network problem? Last week I can’t access google.com on wifi or 5G cellular for about half an hour…my home internet and phone lines are from the same isp..my friends on m1 and StarHub had no issue at the same timeframe… 

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