Discord dropping audio quality

[xwing52]

Recently I updated discord and after doing so I joined a vc and immediately the audio quality of the video I was watching in the background just dropped. this was strange because I had never experienced this before and for some reason changing my mic input seemed to fix it however my mic would no longer work. I looked into it a bit and it seems to be something the Bluetooth bandwidth not being high enough which is strange because I didn't have an issue before hand. 

[Nitroo]

have you got the correct bitrates ( discord say recommendations ) 

[ShearMe]

5 hours ago, xwing52 said:

Recently I updated discord and after doing so I joined a vc and immediately the audio quality of the video I was watching in the background just dropped. this was strange because I had never experienced this before and for some reason changing my mic input seemed to fix it however my mic would no longer work. I looked into it a bit and it seems to be something the Bluetooth bandwidth not being high enough which is strange because I didn't have an issue before hand. 

This is on a Bluetooth headset? you're using the built in microphone?

[xwing52]

On 1/30/2022 at 9:27 PM, ShearMe said:

This is on a Bluetooth headset? you're using the built in microphone?

yes and no im trying to use my laptops built in mic (which is usually what makes the quality better) but discord now doesnt recognize input from it. i did test it myself to make sure ti still worked which it did so i dont understand what the issue is

[xwing52]

On 1/30/2022 at 4:36 PM, Nitroo said:

have you got the correct bitrates ( discord say recommendations ) 

yes

[ShearMe]

4 minutes ago, xwing52 said:

yes and no im trying to use my laptops built in mic (which is usually what makes the quality better) but discord now doesnt recognize input from it. i did test it myself to make sure ti still worked which it did so i dont understand what the issue is

So a bluetooth headset will have two playback drivers - one should be called "Headphones" and one should be called "Headset". The "Headphones" driver is the one you want for clean stereo audio quality. When Windows uses the "Headset" driver is cuts your bandwidth and/or sends mono because the microphone signal needs some bandwidth as well. That's a bluetooth limitation. Notice Galaxy Buds+ devices in my attached image? Those are from the same earbuds but get different audio signals from Windows.

 

Type mmsys.cpl into a command prompt to open the sound control panel. You can see all your audio devices and whether they're set as the default device. Note that the "Default Communication Device" can be set separately, and this is probably where you're having issues. There's a little green circle with a phone symbol and a check mark in the example image. If you see both, you need to set them to the same device.

 

Discord settings should be set to match. If it's still giving you trouble after some tweaking, I'd suggest you try an uninstall/reinstall.