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My frame rate and refresh rate is capped at 40 hz/fps

PegChamp
By PegChamp
in Troubleshooting
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Hey I need help with my fps and refresh rate being capped a 40. This has only recently happened to me. my gaming laptop is a https://www.johnlewis.com/asus-rog-zephyrus-g14-ga401qm-gaming-laptop-amd-ryzen-9-processor-16gb-ram-1tb-ssd-geforce-rtx-3060-14-inch-full-hd-white/p5713583?sku=240088445&s_ppc=2dx92700065812744050&tmad=c&tmcampid=2&gclsrc=ds&gclsrc=ds (ROG Zephyrus G14)

If I go on a game, my frame rate is capped at 40fps and when I go https://www.testufo.com/ it says 40hz and 40fps. It also says in my windows settings that my laptop screen is set at 144hz.

Screenshot 2022-01-05 210503.jpg

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Are you on battery or plugged in?

http://linustechtips.com/main/topic/334934-unofficial-ltt-beginners-guide/ (by Minibois) and a few things that will make our community interaction more pleasent:
1. FOLLOW your own topics                                                                                2.Try to QUOTE people so we can read through things easier
3.Use PCPARTPICKER.COM - easy and most importantly approved here        4.Mark your topics SOLVED if they are                                Don't change a running system

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Recent driver updates?

Be sure to QUOTE or TAG me in your reply so I see it!

 

CPU Ryzen 7 5800X3D GPU EVGA 3080 Ti FTW3 Ultra MOBO Asus ROG Strix B550-F Gaming RAM Crucial Ballistix 3600 MHz CL16 32 GB PSU Corsair RM1000x COOLING Noctua NH-D15

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20 minutes ago, GER_T4IGA said:

Are you on battery or plugged in?

plugged in

 

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13 minutes ago, RAS_3885 said:

Recent driver updates?

tried it already

 

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1 minute ago, PegChamp said:

tried it already

 

I wasn't clear. Did it start happening after a recent driver update? In the Nvidia control panel is the frame limiter set for some reason?

Be sure to QUOTE or TAG me in your reply so I see it!

 

CPU Ryzen 7 5800X3D GPU EVGA 3080 Ti FTW3 Ultra MOBO Asus ROG Strix B550-F Gaming RAM Crucial Ballistix 3600 MHz CL16 32 GB PSU Corsair RM1000x COOLING Noctua NH-D15

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45 minutes ago, RAS_3885 said:

I wasn't clear. Did it start happening after a recent driver update? In the Nvidia control panel is the frame limiter set for some reason?

No I don't thinks so anyway

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45 minutes ago, RAS_3885 said:

I wasn't clear. Did it start happening after a recent driver update? In the Nvidia control panel is the frame limiter set for some reason?

The frame limiter is set to unlimited

 

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46 minutes ago, RAS_3885 said:

I wasn't clear. Did it start happening after a recent driver update? In the Nvidia control panel is the frame limiter set for some reason?

even if it was why would it cap my refresh rate to 40hz and when I go in windows settings it show 144hz

 

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I'd start with a clean re-installation of the drivers.

 

Use DDU to remove the old ones and re-install the latest. https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

 

1 minute ago, PegChamp said:

even if it was why would it cap my refresh rate to 40hz and when I go in windows settings it show 144hz

Was just a troubleshooting question. May or may not have been related.

Be sure to QUOTE or TAG me in your reply so I see it!

 

CPU Ryzen 7 5800X3D GPU EVGA 3080 Ti FTW3 Ultra MOBO Asus ROG Strix B550-F Gaming RAM Crucial Ballistix 3600 MHz CL16 32 GB PSU Corsair RM1000x COOLING Noctua NH-D15

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15 minutes ago, RAS_3885 said:

I'd start with a clean re-installation of the drivers.

 

Use DDU to remove the old ones and re-install the latest. https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

 

Was just a troubleshooting question. May or may not have been related.

where do I re-install the drivers from

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3 minutes ago, PegChamp said:

where do I re-install the drivers from

https://www.nvidia.com/Download/index.aspx

Be sure to QUOTE or TAG me in your reply so I see it!

 

CPU Ryzen 7 5800X3D GPU EVGA 3080 Ti FTW3 Ultra MOBO Asus ROG Strix B550-F Gaming RAM Crucial Ballistix 3600 MHz CL16 32 GB PSU Corsair RM1000x COOLING Noctua NH-D15

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3 minutes ago, PegChamp said:

thanks it worked and my refresh rate isn't capped

 

So did the driver re-install fix the issue?

Be sure to QUOTE or TAG me in your reply so I see it!

 

CPU Ryzen 7 5800X3D GPU EVGA 3080 Ti FTW3 Ultra MOBO Asus ROG Strix B550-F Gaming RAM Crucial Ballistix 3600 MHz CL16 32 GB PSU Corsair RM1000x COOLING Noctua NH-D15

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I do not know where to reinstall the drivers from but you can restart them by pressing windows key + ctrl + shift + B

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