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i7-11700kf stuck at base clock speed of 3.6Ghz

Trevinator1990
By Trevinator1990
in Troubleshooting
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i have a pre built system with an i7 11700kf cpu using an asrock z590 motherboard. no matter what i do, the cpu will not go past 3.6Ghz. turbo boost is enabled in the bios as well. im not sure what to do to get it to the 4.9Ghz that it should be able to turbo at.

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Which Z590 board?

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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cpu temps never get above 54c while running cinebench. it has a dual fan aio radiator setup from ibuypower on the cpu. its not a thermal throttling issue as it NEVER goes above 3.6Ghz even at the start.

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im thinking its in the uefi, but i dont know what to change to get it to turbo.

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there is a review on best buy about the computer i have, they said they changed a setting in the uefi and got the cpu to turbo, but im not sure what to change to get it to work.

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got it working properly. changed one setting to auto and it bumped up the cpu to the 5Ghz turbo that it should be running.

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