troubleshooting No Post After AM4 CPU Swap Bungle - Novice Hobbyist

[spaghet69]

EDIT: I managed to successfully update the BIOS to P6.20 as per the requirement for the AMD Ryzen 5 3500 using the broken 1300x. The fact that I was able to successfully boot with the 1300x despite its physical deformities makes me think it can't possibly be the socket/mobo that is having an issue. I still encountered the same no post spin up/spin down issue. As a final precaution, I cleared the CMOS following the manual for the AB350 Pro4 - this did not work.

 

Is it possible that despite the seemingly perfect appearance of the 3500 that it actually is broken somehow? Is something wrong with this motherboard and CPU combo that it just doesn't work together? 

 

Hello gamers and forum users alike, I am suffering immensely.

 

After ensuring compatibility I had recently purchased an AMD Ryzen 5 3500 from eBay that doesn't seem to have any physical deformities whatsoever (I read that it's very rare for a CPU to just be dead) outside of some worn lettering on the top plate, very clean and nice and the seller assures me it's in working order. My AB350 Pro4 had a BIOS version from 2017 and needed to be updated, so I successfully followed the steps on the asrock troubleshooting site including the necessary driver updates and had no issues running the machine with my old AMD Ryzen 1300x after the 3 flashes, confirming that the update was successful. When I went to swap the CPUs the spring loaded cooler was stuck to the old 1300x and ripped it from the socket bending several pins on the chip. Outside of some small marring on the top 'plate' of the CPU locking thing, it seemed fine. I swapped the new AMD Ryzen 5 3500 into the socket successfully and securely reattaching the cooler. No post on boot, about 25-30 seconds of fans spinning and then stopping and repeating infinitely. 

 

The old 1300x is as good as destroyed in my incapable hands and I am unable to boot with it to further eliminate any additional variables.

 

I have run all of the no post troubleshooting steps several times over to no success, even the no power steps just to be safe. I even went the extra mile to clean both the new CPU and the socket (there was a touch of debris from old thermal paste flakes). Did I not clean the socket well enough? Did I bungle the BIOS flashing? Have I destroyed something essential in the socket when I ripped the 1300x out? Will I ever play video games with my friends again?

 

Specs;

• AB350 Pro4 motherboard
• AMD Ryzen 3 1300x -> AMD Ryzen 5 3500
• Wraith Stealth Cooler
• 16gb DDR4 Memory 
• 1060 3gb Geforce
• 600W EVGA PSU
• Windows 10 64bit
• BIOS version 5.8 -> BIOS version 6.20

Edited December 2, 2021 by spaghet69
Update to issue

[Jurrunio]

15 minutes ago, spaghet69 said:

BIOS version 5.8

 

6.0 and 6.2 both larger than 5.8. Your BIOS is not new enough.

 

Bent pins arent detrimental, you can bend them back. Otherwise you'll need an older Ryzen CPU (those supported by 5.8 or before) to do the BIOS update.

[Quickstrike]

b350 is not compatible with Ryzen 3

11 minutes ago, spaghet69 said:

Hello gamers and forum users alike, I am suffering immensely.

 

After ensuring compatibility I had recently purchased an AMD Ryzen 5 3500 from eBay that doesn't seem to have any physical deformities whatsoever (I read that it's very rare for a CPU to just be dead) outside of some worn lettering on the top plate, very clean and nice and the seller assures me it's in working order. My AB350 Pro4 had a BIOS version from 2017 and needed to be updated, so I successfully followed the steps on the asrock troubleshooting site including the necessary driver updates and had no issues running the machine with my old AMD Ryzen 1300x after the 3 flashes, confirming that the update was successful. When I went to swap the CPUs the spring loaded cooler was stuck to the old 1300x and ripped it from the socket bending several pins on the chip. Outside of some small marring on the top 'plate' of the CPU locking thing, it seemed fine. I swapped the new AMD Ryzen 5 3500 into the socket successfully and securely reattaching the cooler. No post on boot, about 25-30 seconds of fans spinning and then stopping and repeating infinitely. 

 

The old 1300x is as good as destroyed in my incapable hands and I am unable to boot with it to further eliminate any additional variables.

 

I have run all of the no post troubleshooting steps several times over to no success, even the no power steps just to be safe. I even went the extra mile to clean both the new CPU and the socket (there was a touch of debris from old thermal paste flakes). Did I not clean the socket well enough? Did I bungle the BIOS flashing? Have I destroyed something essential in the socket when I ripped the 1300x out? Will I ever play video games with my friends again?

 

Specs;

• AB350 Pro4 motherboard
• AMD Ryzen 3 1300x -> AMD Ryzen 5 3500
• Wraith Stealth Cooler
• 16gb DDR3 Memory 
• 1060 3gb Geforce
• 600W EVGA PSU
• Windows 10 64bit
• BIOS version 5.8

Happenend to me with a 5600x. You can straiten those pins with the right tools (magnifier and precision pliers). 

 

Hopping the mobo is still working first gen AM4 B mobo from asrock could be enough, back then AMD had no respect from board makers.

 

Normally a cpu swap can need a few reboots. Try to take everything out but a stick of ram and the CPU and listen to the beeps then plug in things one a a time. if you got no beeps, find a friend with an am4 cpu willing to test your new cpu. If it works, you need a new mobo (get a dirt cheap B-450)

[spaghet69]

2 minutes ago, Jurrunio said:

 

6.0 and 6.2 both larger than 5.8. Your BIOS is not new enough.

 

Bent pins arent detrimental, you can bend them back. Otherwise you'll need an older Ryzen CPU (those supported by 5.8 or before) to do the BIOS update.

bruh

[Quickstrike]

4 minutes ago, Jurrunio said:

 

6.0 and 6.2 both larger than 5.8. Your BIOS is not new enough.

 

Bent pins arent detrimental, you can bend them back. Otherwise you'll need an older Ryzen CPU (those supported by 5.8 or before) to do the BIOS update.

From memory, upgrading to Matisse compatibility will ensure he can't use his 1300x. his bios version should work with the 3600.

[spaghet69]

6 minutes ago, Quickstrike said:

From memory, upgrading to Matisse compatibility will ensure he can't use his 1300x. his bios version should work with the 3600.

This seems to be the case with 6.20. During my trouble shooting steps not a single beep reported.

[spaghet69]

31 minutes ago, Quickstrike said:

From memory, upgrading to Matisse compatibility will ensure he can't use his 1300x. his bios version should work with the 3600.

Theoretically - could I flash to 6.20 with the 1300x in a last ditch hail mary and then swap or would I be unable to boot after the flash and that would cause some kind of issue?

 

If it would cause an issue to update to 6.20 like this, does this mean that it's effectively impossible to update my motherboard beyond 5.8 unless I had a processor that explicitly called for 5.8 compatibility? 

[Jurrunio]

8 hours ago, Quickstrike said:

From memory, upgrading to Matisse compatibility will ensure he can't use his 1300x.

1st gen always works...

[spaghet69]

12 hours ago, Jurrunio said:

1st gen always works...

I snapped a pin bending them back but I'd like to pretend this would have worked so I will mark it as the solution

[spaghet69]

I updated the post but I'll post a new comment just to ensure it bumps or something, after successfully getting the 1300x to function I updated the bios to 6.20. I socketed the new 3500 and it wouldn't post. I then cleared the CMOS just to eliminate the chance of some kind of issue after updating, and it still didn't post.

 

What do you guys think?