Radeon RX 5700 XT GAMING X, shutting down my PC

[aarchiee]

I am currently using an MSi Radeon RX 5700 XT GAMING X. 8Gb  on a B450 TOMAHAWK MAX Mobo. After installing the latest Forza Horizon 5 and playing at the recomended ultra settings with framerate @104fps on a 1440 monitor i find that although the overall average temperature of the card sits at 70 degrees C when playing, the hotspot/junction temp rises up to 115 degrees C and causes the PC to shut down. The only way to prevent this is to cap the framerate @52fps and drop the graphics qualities down to medium and undervolt the Gpu via Afterburner then the hotspot drops to 70-75 degrees. Surely this is wrong for this card, it should definately be able to be used at a higher graphics quality that my old RX570 ? I also just realised that the Tomahawk Max is a  PCIe 3.0 slot and the Gpu is pcie 4.0 could this make it overheat ?

[Pixelfie]

PCIE doesn't affect temps. What PSU do you have? I think you might have a too small PSU. If it's too hot it would thermal throttle first. Still 115c hotspot is too hot, what case do you have and how many fans?

[-rascal-]

34 minutes ago, aarchiee said:

I am currently using an MSi Radeon RX 5700 XT GAMING X. 8Gb  on a B450 TOMAHAWK MAX Mobo. After installing the latest Forza Horizon 5 and playing at the recomended ultra settings with framerate @104fps on a 1440 monitor i find that although the overall average temperature of the card sits at 70 degrees C when playing, the hotspot/junction temp rises up to 115 degrees C and causes the PC to shut down. The only way to prevent this is to cap the framerate @52fps and drop the graphics qualities down to medium and undervolt the Gpu via Afterburner then the hotspot drops to 70-75 degrees. Surely this is wrong for this card, it should definately be able to be used at a higher graphics quality that my old RX570 ? I also just realised that the Tomahawk Max is a  PCIe 3.0 slot and the Gpu is pcie 4.0 could this make it overheat ?

 

What CPU are you running?

PCI-E 3.0 should not be a problem.

I've got a i7-8086K (PCI-E 3.0) paired with my Sapphire NITRO+ 5700 XT, and it runs without any problems.

That said, PCI-E slot bandwidth DOES NOT affect temperatures.

 

Hotspot temperature DOES NOT necessarily mean the GPU die.

It can be anywhere on the GPU, including a VRAM chip, or the VRMs.

 

What is the default GPU Core Voltage?

Some cards will have the voltage max'd out on the default stock vBIOS....which is 1.200V or 1.300V or something.

Tuning the voltage down, itself, should reduce your temperature.

 

How is the overall system airflow of your system?

What PC chassis/case are you using?

How is your cooling setup?

 

Did you buy the MSi Gaming X 5700 XT new, or used?

Do you know, or have you, disassembled and reassembled the card before?

[aarchiee]

8 hours ago, Pixelfie said:

PCIE doesn't affect temps. What PSU do you have? I think you might have a too small PSU. If it's too hot it would thermal throttle first. Still 115c hotspot is too hot, what case do you have and how many fans?

Corsair 750W Psu (i did wonder about the PSU so i swapped it out for a different one and same happens) i also ran powercfg /systempowerreport and all voltages are within specs , Corsair iCUE 465X case, 6 fans in total 4 inlet, 2 exhaust. The 3 in the front are inlet, the front one on top is inlet, the rear top one is exhaust and the one on the rear is exhaust.

Edited November 10, 2021 by aarchiee
additonal info

[aarchiee]

8 hours ago, -rascal- said:

 

What CPU are you running?

PCI-E 3.0 should not be a problem.

I've got a i7-8086K (PCI-E 3.0) paired with my Sapphire NITRO+ 5700 XT, and it runs without any problems.

That said, PCI-E slot bandwidth DOES NOT affect temperatures.

 

Hotspot temperature DOES NOT necessarily mean the GPU die.

It can be anywhere on the GPU, including a VRAM chip, or the VRMs.

 

What is the default GPU Core Voltage?

Some cards will have the voltage max'd out on the default stock vBIOS....which is 1.200V or 1.300V or something.

Tuning the voltage down, itself, should reduce your temperature.

 

How is the overall system airflow of your system?

What PC chassis/case are you using?

How is your cooling setup?

 

Did you buy the MSi Gaming X 5700 XT new, or used?

Do you know, or have you, disassembled and reassembled the card before?

Default GPU Voltage is 1.175 however i've dropped that to 1.050 with no difference to temps, the only way to get temp down is to nerf the graphics like i have in the question. Corsair 750W Psu, Corsair iCUE 465X case, 6 fans in total 4 inlet, 2 exhaust. The 3 in the front are inlet, the front one on top is inlet, the rear top one is exhaust and the one on the rear is exhaust. The card was new and is still under warranty and i've not diisassembled it because of this. 

CPU is AMD Ryzen 5 3600 3.6 GHz running @ 4.2 GHz 6-Core Processor with CoolerCooler Master Hyper 212 RGB Black Edition cooler, temps on that don't go above 60 so im guessing that the case airflow is all good.

[grayperview]

Try lowering the power limit by 10-15 and voltage to around 1150mV, this should bring the Temps down 10-15c and the card should still clock around 1800Mhz.