AMD Drivers Uninstalling each time PC is Powered Off

[SpencerV17]

I recently gave an Alienware (R6 I believe) prebuilt with an i7-7700 to my cousin. I took out the Nvidia GPU and replaced it with an RX580 4gb card. We set up a fresh install of windows 10 pro and installed the appropriate video drivers.

 

After some use, the graphics drivers now uninstall each time that the PC is powered down. He has tried uninstalling drivers using DDU and reinstalling the drivers as well as making sure that the firewall or antivirus software was not causing an issue.

 

I was curious if anyone could point me in the right direction or potentially help solve the issue.

 

If you have any more questions or need more info let me know!

 

Thanks for your time!

[Sithhy]

Is there any antivirus installed other than the built-in Windows Defender? Could also potentially be a RAM issue