Computer crashes while ONLY using web browsers

[HeartlessDeathsentence]

Specs:

AMD Ryzen 9 3950x 16-Core, 32 Thread Unlocked

Nvidia EV3A Geforce GTX 1650 Super 

Gigabyte x570 AORUS Elite Wi-Fi

32gb of Corsair Vengeance LPX 3600 DDR4 RAM

Samsung 970 EVO SSD 1TB M.2 (Primary/Boot)

Seagate BarraCuda 2TB 7200 RPM 3.5 Inch SATA 6Gb/s

PSU: 750w 80 Plus

Windows 10 Home

 

Problem:

So my computer runs perfectly fine when I'm just on my desktop or even gaming. There is no issue whatsoever while doing those things. The moment I start using whatever internet browser, my computer completely crashes and I am forced to do hard shut down. I just did a complete Windows re-installation and deleted everything from my hard drives. I installed the regular softwares I used to have and games, and while surfing through the web to download the rest of the stuff (NO, NO PORN!) it crashed on me again. Although, as I am typing this, I have watched youtube videos and created this account and wrote all this with no problem. So that leaves me with the same headache of either software or hardware or maybe it got fixed and that first crashed was probably the last hiccup.. When it starts to happen, my screen goes black then shows image then it works for a bit then freezes. Sometimes it turns black then image comes back up and then freezes immediately. (I have not Overclocked neither my CPU or GPU, only thing I have done is allow my pc to use all 3600mhz instead of 2.3mghz like every newly built PC happens.

 

Anyone know what might be the issue? My setup can handle Warzone in 2k with medium settings at average of 57fps so for an internet browser to be crashing on me is kinda like a WTF moment. I finally found something I want to do which is 3D modeling designs for 3D printers but my pc keeps freezing on me.

[SupaKomputa]

open event viewer > system logs > evaluate any red or yellow notice.

update all the drivers for chipset (ryzen chipset drivers) and gpu.

try different browser like opera, brave or edge.

[Somerandomtechyboi]

Downclock ram to 3200mhz and raise volt abit, maybe try 1.3v ram, might just be ram errors

[HeartlessDeathsentence]

20 hours ago, SupaKomputa said:

open event viewer > system logs > evaluate any red or yellow notice.

update all the drivers for chipset (ryzen chipset drivers) and gpu.

try different browser like opera, brave or edge.

So I looked at the event logs, and I was getting a ton of DistributedCOM 10016 codes, went online and saw that some people were having the same problems like me with that code. Someone did mention it was a Windows Update they had done but waited for an update and it got fixed, but that was 2 years ago. So I tried what the video showed and I haven't gotten any of the same code 10016. So only time will tell. Thanks for letting me know about the event log. Hopefully that was the issue.

[SupaKomputa]

2 hours ago, HeartlessDeathsentence said:

So I looked at the event logs, and I was getting a ton of DistributedCOM 10016 codes, went online and saw that some people were having the same problems like me with that code. Someone did mention it was a Windows Update they had done but waited for an update and it got fixed, but that was 2 years ago. So I tried what the video showed and I haven't gotten any of the same code 10016. So only time will tell. Thanks for letting me know about the event log. Hopefully that was the issue.

Thumbs up for you, hope the problem solved.

[HeartlessDeathsentence]

33 minutes ago, SupaKomputa said:

Thumbs up for you, hope the problem solved.

It has been hours and problem is solved. No crash at all. I have many tabs open and running at the same time and even with that 3D modeling website and my PC has finally stopped crashing.

Leaving this video in case someone else has this same issue. Thanks for the help. (I only tried the first step on the video for me and worked)