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Very strange issue with brand new monitor

JamesHewitt
By JamesHewitt
in Displays
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My friend bought a  msi optix g271 and for some odd reason it looks like this using any device (Pc, mac, PS5) and any other HDMI cable.

 

Anyone have a clue what could be causing it or is it busted?

 

image1.jpg

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Have you reset the onboard settings to default, or looked trough them?

Might be an HDR setting thats incorrect.
If that doesnt work i can only think of sending that in for warranty.

When i ask for more specs, don't expect me to know the answer!
I'm just helping YOU to help YOURSELF!
(The more info you give the easier it is for others to help you out!)

Not willing to capitulate to the ignorance of the masses!

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Just now, HanZie82 said:

Have you reset the onboard settings to default, or looked trough them?

Might be an HDR setting thats incorrect.
If that doesnt work i can only think of sending that in for warranty.

Doesn't have HDR, out of the box settings. 

 

I assume it's a backlight issue or something as it looks fine through sharescreen just obviously not in person.

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Maybe brightness is maxed out ?

 

Have you tried a different cable and input type.. E.G DP vs HDMI to see if its nay different?

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4 minutes ago, SolarNova said:

Maybe brightness is maxed out ?

 

Have you tried a different cable and input type.. E.G DP vs HDMI to see if its nay different?

Tried different HDMI and the second HDMI socket on the monitor but no change. Friend doesn't have a display port cable.

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5 minutes ago, ST4RX said:

Reboot system and reset monitor and look afterwards for gpu driver settings.

Will do that now, have swapped it through devices but maybe a reboot will help.

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