PC does not boot with two RAM sticks

[Enixor]

Hello, so I have ASUS H310-Prime MOBO and I have 2x8GB RAM sticks. My PC have been booting successfully before I updated BIOS version from 0803 to 2416. Now it can not boot when I fill 2 slots with 2 sticks - none of the sticks are broke, I checked every possible positioning, I have tried to put every single ram in every single slot like ram-1 to a1/a2 and ram-2 to a1/a2, both sticks are working and the PC is booting only when there is 1 stick attached. When there are both sticks at once, the pc speaker does not even signal POST beep. I searched in the internet what possibly could it be. I tried to turn on XMP but it did not resolve my issue, also I changed voltage to 1.4 and did not fixed it too. Does it mean my motherboard broke? Maybe I can still fix it somehow? I mean I can survive on 8GB ram but yeah, it would be good to get another 8GB right. Thanks for any response.

[adarw]

2 minutes ago, Enixor said:

Hello, so I have ASUS H310-Prime MOBO and I have 2x8GB RAM sticks. My PC have been booting successfully before I updated BIOS version from 0803 to 2416. Now it can not boot when I fill 2 slots with 2 sticks - none of the sticks are broke, I checked every possible positioning, I have tried to put every single ram in every single slot like ram-1 to a1/a2 and ram-2 to a1/a2, both sticks are working and the PC is booting only when there is 1 stick attached. When there are both sticks at once, the pc speaker does not even signal POST beep. I searched in the internet what possibly could it be. I tried to turn on XMP but it did not resolve my issue, also I changed voltage to 1.4 and did not fixed it too. Does it mean my motherboard broke? Maybe I can still fix it somehow? I mean I can survive on 8GB ram but yeah, it would be good to get another 8GB right. Thanks for any response.

unupdate the bios........

[Enixor]

2 minutes ago, adarw said:

unupdate the bios........

I have already tried. I updated from 0803 to 3020 at first take and then I downgraded it to 2416, tried to go lower but it did not let me do it. When downgrading from 2416 to 2402 it said it is not proper BIOS file.

[Oshino Shinobu]

I'd try resetting CMOS first, then try to boot with both sticks.

[Enixor]

Just now, Oshino Shinobu said:

I'd try resetting CMOS first, then try to boot with both sticks.

I also have changed the CMOS battery few days ago because my BIOS was resetting its settings every reboot, so the CMOS should be already reset, no?

[Oshino Shinobu]

Just now, Enixor said:

I also have changed the CMOS battery few days ago because my BIOS was resetting its settings every reboot, so the CMOS should be already reset, no?

Depends for how long you removed it and if the PC was removed from power at the time. 

 

I'd advise using the jumper pins to reset CMOS. 

[Enixor]

3 minutes ago, Oshino Shinobu said:

Depends for how long you removed it and if the PC was removed from power at the time. 

 

I'd advise using the jumper pins to reset CMOS. 

Thanks. I will try that out tomorrow and I will let you know about the results.

[Enixor]

Hello again, so I have reset the CMOS with jumper pins - BIOS have loaded settings to default and it still did not fixed it. I have also changed the thermal paste and.. PC booted with 2 sticks but only once - after first PC restart it still was boot-looping. I have no idea what probably could be the issue, the only thing I know that the CPU Cooler changed something, but that is it.

[DarkSmith2]

10 hours ago, Enixor said:

Hello again, so I have reset the CMOS with jumper pins - BIOS have loaded settings to default and it still did not fixed it. I have also changed the thermal paste and.. PC booted with 2 sticks but only once - after first PC restart it still was boot-looping. I have no idea what probably could be the issue, the only thing I know that the CPU Cooler changed something, but that is it.

maybe you've mounted your cpu cooler to tightly.

[Enixor]

8 hours ago, DarkSmith2 said:

maybe you've mounted your cpu cooler to tightly.

Yes, I thought so too. I have read on some other forums that it could be the issue. The only problem is... I have box cooler for CPU and I do not have any screws between cooler and mobo, I have only mount pins so I can not really „untight” this I guess. Only thing I can do is to unscrew fan from the radiator, but that is it. Correct me if I am wrong.

[Guest]

When you pulled the cooler, you should have reseat the processor in the socket as well.

 

If the issue continues, try your cpu and memory in another board if possible. You'll figure out what to warranty this way.