MSI RX5500XT running incredibly hot and loud

[aurrorax]

Hi,

 

Been troubleshooting my GF's PC as of late, she only used it for Sims so no heavy load was ever being put on it.

As of last week we are playing SWTOR together and the GPU is being loaded to 100%, temperatures hitting 100C* and the fan being very audible.

 

Playing at 2560x1440, framerates are stable and smooth aswel.

 

Weirdly it seems that 1% of GPU usage seems to be linked to 1 C* in temperature increase, idle temps are fine, fan stops as it should on the card and its sits around 50 C*.

Any suggestions to whats going on here?

 

Full system specs : 

AMD Ryzen 5 3600 with Noctua NH-U12S Chromax black

2x8GB 3200 CL16 corsair vengeance LPX

MSI Radeon RX 5500 XT GAMING X 8G

Asus TUF B550M Plus Wifi

Fractal design Meshify C Mini Dark TG with 2x Corsair LL140 intake, 2x Corsair LL120 Exhaust.

Seasonic Core gold GM 650

 

[mr fobs]

Is the room you're in very hot?

[aurrorax]

Just now, mr fobs said:

Is the room you're in very hot?

Nope, 24 C*

[mr fobs]

How long have you been using the card? and how often was it used?

[aurrorax]

Just now, mr fobs said:

How long have you been using the card? and how often was it used?

Bought it brand new in 04-2020, has been in the PC ever since.

Like I said light usage, only to play sims 2..  until now.

[Mark Kaine]

well how old is the gpu? is it kinda dusty or something ?

do the fans spin?

 

 

im just wondering i had the same card (although from sapphire) and temps were like 55-60C… never above 70…

 

So either this is msi cheaping out on the cooler, or the card is clogged up with dust, or thermal paste going bad… i dunno, mainly depends on how old the card is i guess, even though bad thermal paste can also happen with new'ish cards.

 

 

4 minutes ago, aurrorax said:

04-2020,

well, check if its dusty… otherwise might think about replacing the thermal paste… keep the thermal pads, those are hard to get and are also probably still ok.

[aurrorax]

Just now, Mark Kaine said:

well how old is the gpu? is it kinda dusty or something ?

do the fans spin?

 

 

im just wondering i had the same card (although from sapphire) and temps were like 55-60C… never above 70…

 

So either this is msi cheaping out on the cooler, or tge card is clogged up with dust, thermal paste going bad… i dunno, mainly depends on how old the card is i guess, even though bad thermal paste can also happen with new'ish cards.

 

Its dust free, fans spin, they are very audible, like I said bought it brand new in 04-2020 so little over a year old.

[Mark Kaine]

2 minutes ago, aurrorax said:

Its dust free, fans spin, they are very audible, like I said bought it brand new in 04-2020 so little over a year old.

i see, well then check the themal paste (edited my post)

[mr fobs]

Yea it might be worth replacing the thermal paste and checking the thermal pads and make sure they are contacting the heatsink. 

[aurrorax]

1 minute ago, mr fobs said:

Yea it might be worth replacing the thermal paste and checking the thermal pads and make sure they are contacting the heatsink. 

Normally I would agree with this right away.

However the logic seems a bit off, if the fan stop function works, and temps sit around 50C* idle with the fans not running, it must be making proper contact? 

[aurrorax]

2 minutes ago, Mark Kaine said:

i see, well then check the themal paste (edited my post)

Normally I would agree with this right away.

However the logic seems a bit off, if the fan stop function works, and temps sit around 50C* idle with the fans not running, it must be making proper contact? 

[mr fobs]

It could be things like Mosfets and VRMs heating up and causing the issue. Like if the thermal pads for those are not making contact with the heatsink.

[Mark Kaine]

Just now, aurrorax said:

Normally I would agree with this right away.

However the logic seems a bit off, if the fan stop function works, and temps sit around 50C* idle with the fans not running, it must be making proper contact? 

not necessarily, my gpu sits at ~35C while idling for example ,,and your issue is still *very* high temps under load, so checking and replacing the paste is your best and easiest bet - imo.

you can try undervolting but that doesnt  really make sense without  checking the paste first, this isnt a very high powered card it shouldnt run this hot, and sometimes they simply mess up the paste job at the factory (also misaligned pads etc)

[mr fobs]

The only other thing I can think of is like a stuck overclock if you ever messed with that?

I had a 3rd gen intel CPU once that held a 4.3 GHz OC when its base was 3.2. Needless to say I nearly burned it out. I had uninstalled the software and forgot about it.

[aurrorax]

12 minutes ago, mr fobs said:

The only other thing I can think of is like a stuck overclock if you ever messed with that?

I had a 3rd gen intel CPU once that held a 4.3 GHz OC when its base was 3.2. Needless to say I nearly burned it out. I had uninstalled the software and forgot about it.

So i enabled fan tuning in radeon software, simply enabling the slider, problem solved.

 

MSI Shit fan profile perhaps?

[aurrorax]

18 minutes ago, Mark Kaine said:

not necessarily, my gpu sits at ~35C while idling for example ,,and your issue is still *very* high temps under load, so checking and replacing the paste is your best and easiest bet - imo.

you can try undervolting but that doesnt  really make sense without  checking the paste first, this isnt a very high powered card it shouldnt run this hot, and sometimes they simply mess up the paste job at the factory (also misaligned pads etc)

So i enabled fan tuning in radeon software, simply enabling the slider, problem solved.

 

MSI Shit fan profile perhaps? 

[mr fobs]

Sounds like it! Glad that helped

[Mark Kaine]

47 minutes ago, aurrorax said:

So i enabled fan tuning in radeon software, simply enabling the slider, problem solved

 

30 minutes ago, mr fobs said:

Sounds like it! Glad that helped

i didnt even think of that, manufacturers gpu fancurves are horrible, they always seem to prioritize noise over temps, which ends up being hotter and louder than it should be.

[grayperview]

If replacing the thermal paste doesn't work, try reducing the clock speed and voltage by 5-7% and the power limit down around the same, it should get the card running 10c cooler or so.