programs go black for no apparant reason

[Animaline]

Hello, 

 

I recently purchased à computer Lenovo Legion 5 but it started giving me weird crashes.

 

Everything freezes and goes black mostly on my browser, vlc, or even task manager (pic for example) 

I don't know what causes it and have no idea how to fix it.

 

If anyone has an idea it would be greatly appreciated.

 

Best. 

[Gamer4714]

Seems to be something with the graphics It can be a bug within Windows or a problem with the laptop's gpu or iGPU.

[Animaline]

2 minutes ago, Gamer4714 said:

Seems to be something with the graphics It can be a bug within Windows or a problem with the laptop's gpu or iGPU.

is there anything I should try to see it that's the problem? 

[Gamer4714]

Just now, Animaline said:

is there anything I should try to see it that's the problem? 

Try booting Windows PE from a bootable stick, and see if the issue still persists. If it does it's probably something with your gpu or iGPU.

[Animaline]

8 minutes ago, Gamer4714 said:

Try booting Windows PE from a bootable stick, and see if the issue still persists. If it does it's probably something with your gpu or iGPU.

the thing is that it doesn't do it all the time, I might enjoy a couple of hour long session without any issue, and suddenly the black appears.

 

I'll try the W PE (do I find it on the windows website? )

[Gamer4714]

https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/winpe-intro

[HanZie82]

10 minutes ago, Animaline said:

the thing is that it doesn't do it all the time, I might enjoy a couple of hour long session without any issue, and suddenly the black appears.

Maybe time to track the temperature. Might be a temp issue.
 

[Animaline]

20 minutes ago, Gamer4714 said:

https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/winpe-intro

If it's not a W10 or temp issue, what can i do regarding GPU/iGPU ?