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Horizon Zero Dawn Crashes everytime

jarmc
By jarmc
in PC Gaming
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Hello everyone, I tried to contact support and r/Horizon, also over discord, but every email to support gets bounced back and the Horizon community has been unresponsive as well, I don't know what else to do, so I'm seeking for a kind soul, or anyone that may have any insight on what's causing the problems, each time I start the game it crashes, a pop up comes up with the Guerilla Support and an ID.

 

I have reviewed drivers, updates, compatibility issues (Running as Admin, win 7,8,10) deleting the save data folder, I have got as far a selecting the language and subtitles.

Please if anyone have any ideas or know something please give a hand.

 

Maybe someone around here have a clue on what's going on or have some ideas that maybe I can try.

 

Help me LTT Forums you're my only hope.
 

Thanks!

My Build:

Windows 10 Pro
RTX 3070
Ryzen 7 5800X

B550 AORUS PRO AX

32 GB of DRR4 2x16 at 3600

SSD 500 Gb ADATA Swordfish

Seagate HDD

DxDiag.txt

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Have you tried reinstalling the game (uninstall and delete everything)? Especially deleting the shaders folder?

Desktop: 7800x3d @ stock, 64gb ddr4 @ 6000, 3080Ti, x670 Asus Strix

 

Laptop: Dell G3 15 - i7-8750h @ stock, 16gb ddr4 @ 2666, 1050Ti 

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  • Author

Yes, I tried that today, thanks for the reply, but that didn`t work 😞  Any other idea?

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Have you tried closing every running applications like MSI afterburner?

PC spec: CPU: RYZEN 9 5950X | GPU: SAPPHIRE NITRO+ SE AMD RADEON 6900XT (Undervolt to 1045mV) | MB: MSI MAG TOMAHAWK x570 | RAM: G.SKILL TRIDENT Z NEO 32GB (2x16GB) DDR4-3600 (OC to 3800 14-15-15-25) | COOLING: NOCTUA NH-D15, BE QUIET! SILENT WINGS 120 & 140mm| CASE: IN-WIN 707 | 5.25" BAY: LG WH16NS60 INTERNAL BLU-RAY OPTICAL DRIVE | PSU: SEASONIC PRIME PLATINUM 1000W | UPS: POWERSHIELD COMMANDER TOWER 1100VA

PERIPHERALS: KEYBOARD: CORSAIR K95 PLATINUM XT BROWN SWITCH | MOUSE: CORSAIR SABRE PRO WIRELESS | CONTROLLER: PDP AFTERGLOW WIRED CONTROLLER, DUALSENSE
DISPLAYS: LG 34GN850 | 2x DELL S2721DGF | LG C1 48" 

HT & audio stuff:  AVR: MARANTZ SR7013 | STEREO AMPLIFIER: YAMAHA AS-501 | SPEAKERS: DALI OBERON 7 & DALI ZENSOR 1 & 2x SVS-SB2000 | HEADPHONE DAC+AMP: TOPPING L30+E30 | HEADPHONE: SENNHEISER HD6XX, BOSE QUIETCOMFORT 35 II | MICROPHONE: AUDIO-TECHNICA AT9934USB | BLU-RAY PLAYER: PANASONIC UB820

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Yes I have, I'm more worried its some nvdia drivers version or some compatibility on the hardware side

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