PC freezes randomly.

[Lukas Dolk]

Hi! 
 

My PC is behaving weird and has been for the last couple of days where it randomly freezes/crashes either some programs or all of them. 
 

The most recent example is that I was playing a game on steam whilst in a discord call and the game suddenly freezes and stops responding, I close the program and then I noticed that the discord window went black. I closed down discord but the call kept going on so I tried to start the program up but nothing happened at all. The application wasn’t running in my task manager but everyone was still talking in discord. I could open my browser and loading web pages etc. Worked fine... 
 

I had reinstalled the PC the same day as this event took place as well. 
 

my PC is 3 years old now but I have a new GPU and CPU cooler in it so I’ve kinda ruled out those two components. I’ve read that the most common problems are overheating CPU, failing hard drive and memory or sometimes even Mobo. Does anyone have tips for troubleshooting or maybe point me in the right direction. 
 

WIN 10 64bit 

Asus ROG Z370-H mobo 

I7 8700K Cpu 

Corsair H100i Aio 

RTX 2080 oc GPU

Corsair Rmx 750w PSU

1TB Barracuda HDD

250GB SSD (don’t remember the make at time of posting) 

16GB HyperX DDR4 ram 

6x Corsair LL series fans 

 

---UPDATE---

I've checked sfc/scannow:

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

 

I've done read/write test on HDD and SSD (I don't know if this is normal performance)

 

931GB Seagate ST1000DM010-2EP102 (SATA )                                                223GB Corsair Force LE200 SSD (SATA (SSD))

 

The mobo isn't showing any swelling. Using WhySoSlow analysis tool I get a error at BIOS and Chipset.

 

BIOS updated to the latest version and did a second analysis test, shows the same result as above.

[Surestgarlic2]

What is to doing we hen it freezes

[Surestgarlic2]

How much ram ssd or hdd

[Haraikomono]

do a thorough troubleshooting of your system:

start with the os:

 

Be sure to have the latests drivers of all your components

 

run some analyzing tools on you system like LatencyMon while running prime95.

if it crashes immediatly when starting up prime95, then it could be either the CPU, Motherboard or Ram.

Also check your temps with coretemp.

 

next check your drives (hdd or ssd?) do a simple crystalmark test to determine the correct write/read speeds (doesnt have to be excatly the same as on website, but close)

 

lastly if theres still no solution check your powersupply, and try to determine how much W your system draws, and how much your psu supplies.

 

[Lukas Dolk]

Just now, Surestgarlic2 said:

What is to doing we hen it freezes

I’m sorry I don’t quite understand the question.

But I guess this is what you mean. 
 

When it freezes I have to power it off (from the desktop) to regain full functionality to the PC again. 

[Lukas Dolk]

3 minutes ago, Surestgarlic2 said:

How much ram ssd or hdd

I updated the post with the specs I forgot that. 250Gb SSD & 1TB HDD

[Surestgarlic2]

2 minutes ago, Lukas Dolk said:

I’m sorry I don’t quite understand the question.

But I guess this is what you mean. 
 

When it freezes I have to power it off (from the desktop) to regain full functionality to the PC again. 

If it freezes how do you power of from desktop

[Lukas Dolk]

4 minutes ago, Haraikomono said:

do a thorough troubleshooting of your system:

start with the os:

 

Be sure to have the latests drivers of all your components

 

run some analyzing tools on you system like LatencyMon while running prime95.

if it crashes immediatly when starting up prime95, then it could be either the CPU, Motherboard or Ram.

Also check your temps with coretemp.

 

next check your drives (hdd or ssd?) do a simple crystalmark test to determine the correct write/read speeds (doesnt have to be excatly the same as on website, but close)

 

lastly if theres still no solution check your powersupply, and try to determine how much W your system draws, and how much your psu supplies.

 

Okay thank you, I’ll give these steps a shot. I updated the post with my specs as well, I forgot in the original post.

[Lukas Dolk]

Just now, Surestgarlic2 said:

If it freezes how do you power of from desktop

I can still power the PC off as normal from the homescreen, I don’t power it off from the chassi or power supply. The PC “works” but some or all running programs freeze or stop responding. 

[Surestgarlic2]

If you have an antivirus delete it it will increase stuff like boot time by like 1 min my pc starts up 30 seconds faster without  antivirus 

[Haraikomono]

32 minutes ago, Lukas Dolk said:

Hi! 
 

My PC is behaving weird and has been for the last couple of days where it randomly freezes/crashes either some programs or all of them. 
 

The most recent example is that I was playing a game on steam whilst in a discord call and the game suddenly freezes and stops responding, I close the program and then I noticed that the discord window went black. I closed down discord but the call kept going on so I tried to start the program up but nothing happened at all. The application wasn’t running in my task manager but everyone was still talking in discord. I could open my browser and loading web pages etc. Worked fine... 
 

I had reinstalled the PC the same day as this event took place as well. 
 

my PC is 3 years old now but I have a new GPU and CPU cooler in it so I’ve kinda ruled out those two components. I’ve read that the most common problems are overheating CPU, failing hard drive and memory or sometimes even Mobo. Does anyone have tips for troubleshooting or maybe point me in the right direction. 
 

WIN 10 64bit 

Asus ROG Z370-H mobo 

I7 8700K Cpu 

Corsair H100i Aio 

RTX 2080 oc GPU

Corsair Rmx 750w PSU

1TB Barracuda HDD

250GB SSD (don’t remember the make at time of posting) 

16GB HyperX DDR4 ram 

6x Corsair LL series fans 

now that I see your pc, your powersupply is actually more than enough for the setup, the gpu has a rating of around 250w when it spikes, and the cpu - same as mine doesnt go really over 60w on normal usage, so pretty good system

 

go for the software troubleshooting steps

[Surestgarlic2]

Just now, Lukas Dolk said:

I can still power the PC off as normal from the homescreen, I don’t power it off from the chassi or power supply. The PC “works” but some or all running programs freeze or stop responding. 

Then check your task manager also it could be a compatibly issue

[Lukas Dolk]

2 minutes ago, Haraikomono said:

now that I see your pc, your powersupply is actually more than enough for the setup, the gpu has a rating of around 250w when it spikes, and the cpu - same as mine doesnt go really over 60w on normal usage, so pretty good system

 

go for the software troubleshooting steps

Alright, thanks! 

[Surestgarlic2]

You could have motherboard issues from any overheating in the past

[Lukas Dolk]

2 minutes ago, Surestgarlic2 said:

Then check your task manager also it could be a compatibly issue

What do you mean? I’ve had these programs on my PC for 3 years and it hasn’t been an issue until now. And whenever it freezes I do check the tsm but either the process doesn’t show or it seems normal

[Surestgarlic2]

My laptop has had issues similar since it had overheating issues 

[Lukas Dolk]

Just now, Surestgarlic2 said:

My laptop has had issues similar since it had overheating issues 

I don’t think it’s overheating issues. I monitor my temps regularly and they aren’t near any danger zone at all. And I have 6 120mm fans in a push pull config in a atx chassi so I move all the hot air out as efficiently as possible.

[Surestgarlic2]

2 minutes ago, Lukas Dolk said:

I don’t think it’s overheating issues. I monitor my temps regularly and they aren’t near any danger zone at all. And I have 6 120mm fans in a push pull config in a atx chassi so I move all the hot air out as efficiently as possible.

I'm sorry idk what is wrong then you have my dream system and it sucks so good luck

[bmx6454]

try running "sfc /scannow" in cmd(admin). i could be wrong, but this sounds more like a software issue, rather than a hardware issue. also check the logs in eventviewer, around the time of the freezes, and look for any "warning" or "critical" logs, might get some insight on the issue there.

[Lukas Dolk]

5 hours ago, bmx6454 said:

try running "sfc /scannow" in cmd(admin). i could be wrong, but this sounds more like a software issue, rather than a hardware issue. also check the logs in eventviewer, around the time of the freezes, and look for any "warning" or "critical" logs, might get some insight on the issue there.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

[Lukas Dolk]

6 hours ago, Haraikomono said:

do a thorough troubleshooting of your system:

start with the os:

 

Be sure to have the latests drivers of all your components

 

run some analyzing tools on you system like LatencyMon while running prime95.

if it crashes immediatly when starting up prime95, then it could be either the CPU, Motherboard or Ram.

Also check your temps with coretemp.

 

next check your drives (hdd or ssd?) do a simple crystalmark test to determine the correct write/read speeds (doesnt have to be excatly the same as on website, but close)

 

lastly if theres still no solution check your powersupply, and try to determine how much W your system draws, and how much your psu supplies.

 

I've run the CrystalDiskMark test on both storage units on the PC now and I have attached the results. I don't know if these results are normal or not.

 

223GB Corsair Force LE200 SSD (SATA (SSD))

 

931GB Seagate ST1000DM010-2EP102 (SATA )

[Haraikomono]

19 minutes ago, Lukas Dolk said:

I've run the CrystalDiskMark test on both storage units on the PC now and I have attached the results. I don't know if these results are normal or not.

 

223GB Corsair Force LE200 SSD (SATA (SSD))

 

931GB Seagate ST1000DM010-2EP102 (SATA )

they look allright, so the problem isnt with the drives

[Lukas Dolk]

Just now, Haraikomono said:

they look allright, so the problem isnt with the drives

Okay, thanks. I'm trying to download Prime95 but it doesn't download the files whenever I click the download link. 

[Haraikomono]

1 minute ago, Lukas Dolk said:

Okay, thanks. I'm trying to download Prime95 but it doesn't download the files whenever I click the download link. 

https://www.mersenne.org/download/

http://www.mersenne.org/ftp_root/gimps/p95v303b6.win64.zip 

from the official site

[Lukas Dolk]

Just now, Haraikomono said:

https://www.mersenne.org/download/

http://www.mersenne.org/ftp_root/gimps/p95v303b6.win64.zip 

from the official site

Yupp that's the site I'm on and it doesn't do anything  

 

And for the LatencyMon program, which one should I download? They have many different categories to choose from for different purpouses. 

Registry tools

file protection tools

security tools

crash analysis tools

system monitoring tools