Warzone keeps crashing.. :( please help!!

[jtx]

My Warzone keeps crashing for some reason :( it usually happens 3 or 4 times a day, the first crash doesn't give me an error or anything it simply just closes the game then the second and more crashes either give me a disc error 3.1 or a dev error.. I've tried every suggestion in existince like uninstalling etc etc and it still happens :( dont know what to do i am going crazy!! pelase help!!

Specs:
AMD 9 3900XT
RTX 3080 FE
32gb ram 3600mhz
512 M.2 SSD
3TB HDD

Thank you in advance!

[GuiltySpark_]

You'll have to be more descriptive with those errors. Can you provide screenshots? 

 

What does Event Viewer say? 

[kes2006]

1 minute ago, jtx said:

My Warzone keeps crashing for some reason it usually happens 3 or 4 times a day, the first crash doesn't give me an error or anything it simply just closes the game then the second and more crashes either give me a disc error 3.1 or a dev error.. I've tried every suggestion in existince like uninstalling etc etc and it still happens dont know what to do i am going crazy!! pelase help!!

Specs:
AMD 9 3900XT
RTX 3080 FE
32gb ram 3600mhz
512 M.2 SSD
3TB HDD

Thank you in advance!

Have you tried resetting the bios

[Stygian Zenith]

@jtxDoes it first freeze then just kick u out? (I play a lot of warzone LOL) 

[jtx]

4 minutes ago, rickeo said:

You'll have to be more descriptive with those errors. Can you provide screenshots? 

 

What does Event Viewer say? 

Errors:
https://ibb.co/3kCyG2C
https://ibb.co/2vkJgR4
https://ibb.co/9bz4DSy
https://ibb.co/YWmZmzR

Not sure what Event viewer is? sorry

[jtx]

5 minutes ago, Stygian Zenith said:

@jtxDoes it first freeze then just kick u out? (I play a lot of warzone LOL) 

Haven't tried that, will check how to do it

[jtx]

6 minutes ago, Stygian Zenith said:

@jtxDoes it first freeze then just kick u out? (I play a lot of warzone LOL) 

It Freezes and then the game closes.. i play a lot as well.

[GuiltySpark_]

Just now, jtx said:

Errors:
https://ibb.co/3kCyG2C
https://ibb.co/2vkJgR4
https://ibb.co/9bz4DSy
https://ibb.co/YWmZmzR

Not sure what Event viewer is? sorry

 

Ok, fairly certain your game install is corrupted, your drive you have it installed on is failing or your memory is failing. 

 

That's pretty evident from those error messages. 

 

What drive is the game installed on?

[Stygian Zenith]

@jtxtry deleting the cache thing then redownloading. It worked for me at least. 

[jtx]

7 minutes ago, rickeo said:

 

Ok, fairly certain your game install is corrupted, your drive you have it installed on is failing or your memory is failing. 

 

That's pretty evident from those error messages. 

 

What drive is the game installed on?

The game is installed in my 512GB M.2 SSD, i only have Windows, Warzone and CS:GO installed in it.. and i only experience the crashes with Warzone.. i can play 6+ hours of CS:GO without a single crash..

[jtx]

17 minutes ago, Stygian Zenith said:

@jtxtry deleting the cache thing then redownloading. It worked for me at least. 

Is that in game?

[GuiltySpark_]

2 minutes ago, jtx said:

The game is installed in my 512GB M.2 SSD, i only have Windows, Warzone and CS:GO installed in it.. and i only experience the crashes with Warzone.. i can play 6+ hours of CS:GO without a single crash..

This issue should be easy to isolate. I know this is easier said than done for some people with Warzone being so big (i'm on Gigabit fiber so its not that bad) but I would suggest totally removing Warzone from that drive and installing it on your other one. 

 

You're at a point now where you need to narrow things down. There game is complaining errors loading files so lets move the files to a completely new drive and see what happens. 

 

Do NOT try to actually move the files yourself, it'll have to be redownloaded to ensure you're getting a fresh copy. 

[jtx]

1 minute ago, rickeo said:

This issue should be easy to isolate. I know this is easier said than done for some people with Warzone being so big (i'm on Gigabit fiber so its not that bad) but I would suggest totally removing Warzone from that drive and installing it on your other one. 

 

You're at a point now where you need to narrow things down. There game is complaining errors loading files so lets move the files to a completely new drive and see what happens. 

 

Do NOT try to actually move the files yourself, it'll have to be redownloaded to ensure you're getting a fresh copy. 

Should i go ahead and uninstall it and delete everything warzone related in my m.2 and install it in my HDD?

[GuiltySpark_]

1 minute ago, jtx said:

Should i go ahead and uninstall it and delete everything warzone related in my m.2 and install it in my HDD?

Yes. If you can get the game installed, running and error free on the HDD, you can always try reinstalling it on the SSD later on but we're trying to narrow down what's going on here and this is just step one.

[Stygian Zenith]

@jtxYes it is in game. I think it is under general or graphics settings. Also if you have the space for and ssd don't use ur hardrive. There's no point of transferring it into ur other drive. 

[jtx]

3 minutes ago, rickeo said:

Yes. If you can get the game installed, running and error free on the HDD, you can always try reinstalling it on the SSD later on but we're trying to narrow down what's going on here and this is just step one.

Doing that now, thank you!

Will update here when it's intalled!

[jtx]

Finished installing warzone on my HDD, going to play a few games and see what happens. Pray 4 me

Will update later

[jtx]

3 games on and still no crash... fingers crossed this worked!

[jtx]

On 2/16/2021 at 3:29 PM, rickeo said:

Yes. If you can get the game installed, running and error free on the HDD, you can always try reinstalling it on the SSD later on but we're trying to narrow down what's going on here and this is just step one.

Played 2 games today and got this error: https://ibb.co/8Y0qs4Y , i played for a good 4 hours yesterday after installing it on the HDD without any errors

[GuiltySpark_]

5 hours ago, jtx said:

Played 2 games today and got this error: https://ibb.co/8Y0qs4Y , i played for a good 4 hours yesterday after installing it on the HDD without any errors

You may want to verify your memory. If you download the free version here, it includes a PDF with how to make a bootable USB stick in the included PDF on page 6.

 

https://www.memtest86.com/download.htm

 

Happening on both drives makes me think its something system related. 

[jtx]

21 hours ago, rickeo said:

You may want to verify your memory. If you download the free version here, it includes a PDF with how to make a bootable USB stick in the included PDF on page 6.

 

https://www.memtest86.com/download.htm

 

Happening on both drives makes me think its something system related. 

Did this and it gave me errors while having the 4 sticks of ram installed. I then removed 2 sticks and did the test again with no errors so I removed the 2 first sticks and then installed the other 2 sticks with no errors either, super strange. It gave errors while the 4 were connected but not when testing 2 at a time? Any idea? 

[jtx]

I installed all 4 sticks once again and run the rest with no errors.. I don’t know what’s going on? Why did the first time I did the test I got a bunch of errors? (The test crashed because of the amount of errors it had, lol) but after testing 2 at a time and now all 4 again and no errors?

[jtx]

Ran the test again with the 4 sticks installed and it did give me an error.. i think my RAM is faulty.. 

[jtx]

https://files.slack.com/files-pri/TLMASKU5A-F01NP5R74JW/ram.jpg

Anyone knows what this error might be?

[GuiltySpark_]

4 hours ago, jtx said:

https://files.slack.com/files-pri/TLMASKU5A-F01NP5R74JW/ram.jpg

Anyone knows what this error might be?

That link doesn't work (requires you to sign into Slack) but you almost certainly have bad RAM and that makes a lot of sense given the errors you're getting. 

 

If you have another system with working RAM you can swap in, that would be a good test, otherwise you might want to replace your RAM.

 

You can run the full test with only one stick installed at a time to see if you can find the faulty stick(s).