Weird system behavior

[jm_bmw]

Yesterday my task manager started to hang/freeze upon closing it, if I kill the process it closes right away, if I click the close button "x" it will hang for 3-5secs or give a message "not responding" and then closes. IF I boot in safe mode it will not hang, working as it should there. Already tried AV sca, updating drivers/windows and nothing solved it...

 

IDK what else to check, any help is appreciated!

 

[Radium_Angel]

3 minutes ago, jm_bmw said:

IDK what else to check, any help is appreciated!

Use a free program like DiskGenuis to do a sector by sector drive health check.

WARNING!

DG UI is a tad arcane, be careful you use the right choices, as it will happily wipe your drive if you choose poorly.

[jm_bmw]

On 1/29/2021 at 3:00 PM, Radium_Angel said:

Use a free program like DiskGenuis to do a sector by sector drive health check.

WARNING!

DG UI is a tad arcane, be careful you use the right choices, as it will happily wipe your drive if you choose poorly.

Thanks, here is the scan, should I be worried or does it look normal for a 1year drive? didn`t attempt the repair as it is saying I could lose data.

 

[Radium_Angel]

1 minute ago, jm_bmw said:

Thanks, here is the scan, should I be worried or does it look normal for a 1year drive? didn`t attempt the repair as it is saying I could lose data.

See that section on "poor/severe"?

Yeah that's bad....

you shouldn't have anything lower than "normal"

I'd start looking into a replacement here

[jm_bmw]

6 minutes ago, Radium_Angel said:

See that section on "poor/severe"?

Yeah that's bad....

you shouldn't have anything lower than "normal"

I'd start looking into a replacement here

That is really bad... especially because I don't do much on this drive, all my games are running from the 1TB one and this is just for windows, ouch.

 

I will backup my data and attempt the repair method, then probably reinstall windows. What can cause this kind of severe/poor damage? 

[Radium_Angel]

2 minutes ago, jm_bmw said:

That is really bad... especially because I don't do much on this drive, all my games are running from the 1TB one and this is just for windows, ouch.

 

I will backup my data and attempt the repair method, then probably reinstall windows. What can cause this kind of severe/poor damage? 

Poor quality parts (not your fault, I'm seeing more and more of this as of late, with the general overall shortage of PC components, it's my feeling that parts that would have otherwise been rejected by QA/QC, are getting shoved out the door anyway) 

Heat will do them in, I've started putting heat sinks on my m.2 drives and tried to get active cooling across them.

 

DG is pretty good at repairing damaged sectors, but they rightly warn you data loss will occur. 

Not can, will.

 

[Archer42]

Thing is - software like this simply measures time it takes to read a sector. For hdd it normally represents the number of retries => how "good" the sector is.

For ssd-s delays can happen for whatever reason, they are much more complex and have extra translation layer so you cannot even be sure the same lba matches the same cells each time you do the scan. It could have simply been doing something in the background and/or writing/reading data for os...

 

Or in short - those results mean absolutely nothing for ssd.

And honestly original issue sounds like software/windows issue to me...

[jm_bmw]

3 hours ago, Archer42 said:

Thing is - software like this simply measures time it takes to read a sector. For hdd it normally represents the number of retries => how "good" the sector is.

For ssd-s delays can happen for whatever reason, they are much more complex and have extra translation layer so you cannot even be sure the same lba matches the same cells each time you do the scan. It could have simply been doing something in the background and/or writing/reading data for os...

 

Or in short - those results mean absolutely nothing for ssd.

And honestly original issue sounds like software/windows issue to me...

Thanks Archer, I ran that program 3 more times and it gives few or more errors, very random...  Adata SSD toolbox / crystal disk info 64 both report nvmes with good health, 100% lifetime remaining so I will go with that.

 

I agree it must be software issue because it doesn't hang in safe mode, but I still don't understand why the pny nvme is getting 15C hotter compared to the other one (even in safe mode). Both have heatsinks on them, system at idle.

 

[PineyCreek]

Either way you go, always have a backup offline if the data on the drive is important to you.  At least SSDs don't seem to be as hard hit as GPUs...

[Archer42]

4 hours ago, jm_bmw said:

I agree it must be software issue because it doesn't hang in safe mode, but I still don't understand why the pny nvme is getting 15C hotter compared to the other one (even in safe mode). Both have heatsinks on them, system at idle.

As long as it stays within reasonable limits it is not an issue, can be caused by multiple things. May be something is constantly reading/writing (even small amount) of stuff preventing it from going into power saving mode, may be it is performing some background activities, may be it is just configured differently by manufacturer and has higher idle power consumption, or may be it is heated up by something external like gpu or cpu.

 

If it was not always like this it is strange though, might be a clue about the fact that something have changed, either in software or in hardware. IMO it is unlikely that this is a sign of ssd being faulty if it is working fine otherwise. And you've just performed few complete reads confirming that it can read all the data, even if with minor slowdowns at some blocks which can be caused by different things and are mostly normal, especially for ssd which has been working as os drive for some time. This is actually a decent ssd, if you had something cheaper, perhaps dramless, you would have seen much worse results in those test, probably with whole bunch of timeouts.