Windows 10 Key Not Being Detected

[Reddox]

Hi guys, after having some unexplainable problems with my PC, I decided to reset using the windows options.

Everything is working fine again, exept that my windows key is not being detected anymore, even though the new version of the PC shows up correctly on my Microsoft Account.
BTW, this PC came with a pre-installed Windows. I have factory-reseted it multiple times and never ran into those issues.
 

DO you know a way to fix this ?

[JamesTheFolf]

21 minutes ago, Reddox said:

Hi guys, after having some unexplainable problems with my PC, I decided to reset using the windows options.

Everything is working fine again, exept that my windows key is not being detected anymore, even though the new version of the PC shows up correctly on my Microsoft Account.
BTW, this PC came with a pre-installed Windows. I have factory-reseted it multiple times and never ran into those issues.
 

DO you know a way to fix this ?

Is that a laptop or a desktop pc?

[Reddox]

10 minutes ago, jrhaberland said:

Is that a laptop or a desktop pc?

It's an Asus L200HA Ultrabook (Laptop detected by Microsoft as a tablet for somoe reason)

[JamesTheFolf]

Just now, Reddox said:

It's an Asus L200HA Ultrabook (Laptop detected by Microsoft as a tablet for somoe reason)

It's possible the windows key is broken, maybe you could try plugging in an external keyboard and see if that works.

[Reddox]

1 minute ago, jrhaberland said:

It's possible the windows key is broken, maybe you could try plugging in an external keyboard and see if that works.

I think you talking about the windows keycap.
I was refering to the windows activation key ^^

[JamesTheFolf]

2 minutes ago, Reddox said:

I think you talking about the windows keycap.
I was refering to the windows activation key ^^

Oh yeah, you might need to call Microsoft. Did you have your activation key linked with your Microsoft account?

[Reddox]

4 minutes ago, jrhaberland said:

Oh yeah, you might need to call Microsoft. Did you have your activation key linked with your Microsoft account?

Yes I did, and thb I HATE Microsoft's support, each call feels like agony

[JamesTheFolf]

3 minutes ago, Reddox said:

Yes I did, and thb I HATE Microsoft's support, each call feels like agony

It could be a glitch, but idk. My only idea is probably call Microsoft

[Reddox]

Just now, jrhaberland said:

You were able to get windows installed I presume?

Yes, and as I said everything is showing up as the fresh install on my microsoft account, which doens't make any kind of sense

[JamesTheFolf]

Just now, Reddox said:

Yes, and as I said everything is showing up as the fresh install on my microsoft account, which doens't make any kind of sense

Very weird, idk then