Bad 6800xt?

[KasBen4711]

I just got the 6800 xt and im seeing bad performance, i get stutters in all games and lower fps than expected in all games too. I have gotten the newest bios and newest driver for the card but nothing helps. Should I send it back?

specs:

Mobo: aurus ultra gaming x470

GPU: 6800 XT

CPU: 2700x

Ram: 32 gb 2400mhz 

PSU 850W EVGA B3. 

ssd

 

[SavageNeo]

what games and settings? 2700x is a bottleneck with 6800XT at 1080p in most titles. also that slow ram wont help it.

[Moonzy]

Try DDU and reinstalling your GPU drivers

[LogicalDrm]

-> Moved to Graphics Cards

[KasBen4711]

3 hours ago, SavageNeo said:

what games and settings? 2700x is a bottleneck with 6800XT at 1080p in most titles. also that slow ram wont help it.

Doesn't matter of it's ultra or low settings, it keeps stuttering  I looked it up on a bottlneck calculator and it wouldn't be a problem, I even checked the cpu usage and it stayed mostly at 40-70% usage at most. For the ram it shouldn't make a difference, I looked at performance reviews and it was only a 10 frame difference. 

[KasBen4711]

3 hours ago, Moonzy said:

Try DDU and reinstalling your GPU drivers

I did, no luck. 

[Smurfmaster2000]

1 hour ago, KasBen4711 said:

I did, no luck. 

I would try using OCCT to have it do some tests:

https://www.ocbase.com

 

I'm not an expert in interpreting results, but hopefully something obvious will show up. In my case I was having visual errors and it quickly indicated within about a minute that my VRAM was bad.

 

My first thought though is that it's your system, like are you running an HDD or SSD? Were you running this same system with a previous graphics card (and is that card still handy) or is this a new build?

[Dr0y]

ddu the drivers in safe mode.

run some synthetic gpu benchmark (unigine heaven or superposition, firestrike and such) and compare to the online score from normal users, not top tier user with crazy oc

anything weird like artifact and such ?

how are your temps and clocks ? seems normal or they just fluctuating and goes everywhere ?

 

how are the cables plugged in the gpu ?  two single cables of one with piggyback ?

 

bottlecneck calculator doesn't mean anything, don't use them would be my advice.  same for user benchmark.  I'm not saying that that cpu will or will not bottleneck ... it mostly depend of the resolution, graphic setting and the game you're playing ... you might get bottleneck in some games and not bottleneck in other. 

 

also yes slow ram ... single channel or dual channel ?

[Mark Kaine]

7 minutes ago, Dr0y said:

ddu the drivers in safe mode.

run some synthetic gpu benchmark (unigine heaven or superposition, firestrike and such) and compare to the online score from normal users, not top tier user with crazy oc

Yeap that's my go to answer for obscure "performance issues" as well... 

 

 

5 hours ago, KasBen4711 said:

GPU: 6800 XT

CPU: 2700x

Ram: 32 gb 2400mhz 

PSU 850W EVGA B3. 

 

psu is pretty bad. 

 

32 gig is overkill, likely stressig your mobo and memory controllers a lot as well... 

 

2400mhz is sub par, ryzen needs *at least* 3000mhz... I'd start with all of the above and see if you can improve anything. 

[KasBen4711]

2 hours ago, Dr0y said:

ddu the drivers in safe mode.

run some synthetic gpu benchmark (unigine heaven or superposition, firestrike and such) and compare to the online score from normal users, not top tier user with crazy oc

anything weird like artifact and such ?

how are your temps and clocks ? seems normal or they just fluctuating and goes everywhere ?

 

how are the cables plugged in the gpu ?  two single cables of one with piggyback ?

 

bottlecneck calculator doesn't mean anything, don't use them would be my advice.  same for user benchmark.  I'm not saying that that cpu will or will not bottleneck ... it mostly depend of the resolution, graphic setting and the game you're playing ... you might get bottleneck in some games and not bottleneck in other. 

 

also yes slow ram ... single channel or dual channel ?

Did DDU nothing new, did a benchmark from 3dmark but it says everything is good just like the amd software says. I tried forcing the clock speed at about max while playing but didn't make a difference and huge stutters still appeared with big fps drops. The cpu doesn't bottleneck anything since it's only at 40% usage on average. None of the cores are faulty. The 1080 ti i just switched from had better performance than this new 6800xt, which makes me think I should just stick to nvidia. I tried playing Doom 2016 no fps drop stayed at 200 the whole time and didn't notice any fps drop or stutter. But in ses of thieves and battlefield 1, there were big stutters and big fps drops. I even reinstalled windows to see if that helped but no luck. The ram shouldn't be a problem since every benchmark i have seen compairing 2400 mhz with 3200 mhz didn't show more than 10 fps difference. Mine are 2400 mhz. 

[KasBen4711]

2 hours ago, Mark Kaine said:

Yeap that's my go to answer for obscure "performance issues" as well... 

 

 

psu is pretty bad. 

 

32 gig is overkill, likely stressig your mobo and memory controllers a lot as well... 

 

2400mhz is sub par, ryzen needs *at least* 3000mhz... I'd start with all of the above and see if you can improve anything. 

What do you mean by bad? 

There is no such thing as too much ram apparently, even google can tell you that. 

My cpu is not the problem here, it ran fine before it runs fine now. It gets the same usage as with my 1080 ti. 

[MadPistol]

Can you post a video of where you are seeing the stutters?

At 1080P, you are CPU bound in probably 80-90% of titles. A 6800 XT is a 1440P+ GPU. Frame stutters are possibly an indication that your CPU cannot keep up. Bear in mind, the 2700x has lower IPC than Intel's Haswell CPUs, so if you're CPU bound, you're far more likely to feel it then if you're GPU bound.

Is your GPU pegged at 100% utilization when you're getting the stutters, or is it below 100%?

What monitor are you using?

[KasBen4711]

3 hours ago, Smurfmaster2000 said:

I would try using OCCT to have it do some tests:

https://www.ocbase.com

 

I'm not an expert in interpreting results, but hopefully something obvious will show up. In my case I was having visual errors and it quickly indicated within about a minute that my VRAM was bad.

 

My first thought though is that it's your system, like are you running an HDD or SSD? Were you running this same system with a previous graphics card (and is that card still handy) or is this a new build?

I'm running ssd 

[KasBen4711]

Just now, MadPistol said:

Can you post a video of where you are seeing the stutters?

At 1080P, you are CPU bound in probably 80-90% of titles. A 6800 XT is a 1440P+ GPU. Frame stutters are possibly an indication that your CPU cannot keep up. Bear in mind, the 2700x has lower IPC than Intel's Haswell CPUs, so if you're CPU bound, you're far more likely to feel it then if you're GPU bound.

Cpu doesn't go above 70% I'm playing at 1440p. But why would the stutters show up when I upgraded and not before? The same system with a 1080 ti had no stutters at all and could go bf1 at 130 frames on high. Now it's more like 100 frames with crazy stutters. I'll. See if I can make a video of it. 

[MadPistol]

6 minutes ago, KasBen4711 said:

Cpu doesn't go above 70% I'm playing at 1440p. But why would the stutters show up when I upgraded and not before? The same system with a 1080 ti had no stutters at all and could go bf1 at 130 frames on high. Now it's more like 100 frames with crazy stutters. I'll. See if I can make a video of it. 

It could be a driver issue for sure, but if/when I ever feel stutters in games, it is usually because the CPU cannot keep up. GPUs operate at their best when they're running flat out, but a CPU runs at its WORST when fully maxed. A GPU requires a constant feed from the CPU in order to run well, and if the CPU can't keep up with draw calls from the GPU, then it might lead to stuttering in game.

Your RX 6800 XT is noticeably faster than a 1080 Ti, around 70-80% faster on average. You are more likely to run into a CPU bottleneck with a 6800 XT than you are with a 1080 Ti.

I still want to know what monitor you're running. There "might" be a fix for this if you have a decent monitor.

[Dr0y]

6 hours ago, KasBen4711 said:

The cpu doesn't bottleneck anything since it's only at 40% usage on average.

That is not true, cpu can still be the bottleneck cause the game is not using all the thread of the cpu but the threads it's using are pinned to the max ... you won't see 100% cpu usage in most games unless you have something like an old 4c4t cpu ... Also a lot of games still rely on one thread do to all the input/output communication and that's probably what is bottlenecking you. 

 

6 hours ago, KasBen4711 said:

The ram shouldn't be a problem since every benchmark i have seen compairing 2400 mhz with 3200 mhz didn't show more than 10 fps difference. Mine are 2400 mhz. 

10% is a huge amount coming from ram alone ... it sure doesn't help specially with ryzen IF clock being tied to ram clock ... I would not matter much on an intel cpu tho ... also if you are running single channel you are loosing a huge amount of performance just there ... check if you are running single or dual channel.  Also check what your latency are ... those might also have a small impact in performance. 

 

 

 

My guess is a combination of cpu bottleneck and badly optimized drivers cause it's a brand new card ... it took them months to figure out the rx 5000 drivers ...

 

[GamerDude]

OP had swapped a GTX 1080 Ti for the RX 6800 XT, so, my question is, did he run DDU first? I'd swapped a GTX 1080 for a GB RX VEGA64 Gaming OC (the GTX 1080 went into my HTPC rig), I'd run DDU in Safe Mode to get rid of all traces of nVidia driver, shut down and swap out the cards. Also, I'd had disabled net connection by unplugging my LAN cable (Windows has a darn bad habit of installing older drivers should it detect the absence of the GPU driver) or disable WiFi before running DDU.

 

My GB VEGA64 Gaming OC ran like a champ in my 2nd rig......till it died. I've replaced it with a PowerColor VEGA64 Red Devil and my 2nd rig has been running like a champ since that swap. Even when I was swapping a VEGA64 for another VEGA64, I'd used AMDCleanuputility (I'd use DDU for nVidia cards since AMD has its own program for removing its display driver) to remove the old AMD driver, reboot and install the newer AMD driver without having any issue.

 

After the GPU swap, power up (while still not connected to the net) and install Adrenalin 20.12.1 or 20.12.2, after installation, reboot.  I usually go to Adrenalin control panel to tweak fan curve, I hate that (by default), the fans do not spin till GPU hit a certain temp (Zero Fan, that's what it's called). I'm more concerned about heat than noise, so I'd disable 'Zero Fan' and set for a more aggressive fan curve.

[KasBen4711]

3 hours ago, GamerDude said:

OP had swapped a GTX 1080 Ti for the RX 6800 XT, so, my question is, did he run DDU first? I'd swapped a GTX 1080 for a GB RX VEGA64 Gaming OC (the GTX 1080 went into my HTPC rig), I'd run DDU in Safe Mode to get rid of all traces of nVidia driver, shut down and swap out the cards. Also, I'd had disabled net connection by unplugging my LAN cable (Windows has a darn bad habit of installing older drivers should it detect the absence of the GPU driver) or disable WiFi before running DDU.

 

My GB VEGA64 Gaming OC ran like a champ in my 2nd rig......till it died. I've replaced it with a PowerColor VEGA64 Red Devil and my 2nd rig has been running like a champ since that swap. Even when I was swapping a VEGA64 for another VEGA64, I'd used AMDCleanuputility (I'd use DDU for nVidia cards since AMD has its own program for removing its display driver) to remove the old AMD driver, reboot and install the newer AMD driver without having any issue.

 

After the GPU swap, power up (while still not connected to the net) and install Adrenalin 20.12.1 or 20.12.2, after installation, reboot.  I usually go to Adrenalin control panel to tweak fan curve, I hate that (by default), the fans do not spin till GPU hit a certain temp (Zero Fan, that's what it's called). I'm more concerned about heat than noise, so I'd disable 'Zero Fan' and set for a more aggressive fan curve.

I was told i could just swap out the cards and install the drivers without even having to delete the new drivers. Once I had plugged the card in and started it up I installed the new drivers and delted the old nvidia drivers manually. But now I have DDU'd it and nothing changed. But I'll try once again.

[KasBen4711]

12 hours ago, MadPistol said:

It could be a driver issue for sure, but if/when I ever feel stutters in games, it is usually because the CPU cannot keep up. GPUs operate at their best when they're running flat out, but a CPU runs at its WORST when fully maxed. A GPU requires a constant feed from the CPU in order to run well, and if the CPU can't keep up with draw calls from the GPU, then it might lead to stuttering in game.

Your RX 6800 XT is noticeably faster than a 1080 Ti, around 70-80% faster on average. You are more likely to run into a CPU bottleneck with a 6800 XT than you are with a 1080 Ti.

I still want to know what monitor you're running. There "might" be a fix for this if you have a decent monitor.

I can see what you mean about the bottleneck now. My Monitor is 1440p 144hz with freesync. 

[KasBen4711]

here are the results of the 3d mark firestrike test. And the average is for people with the same setup as me.  

[KasBen4711]

5 hours ago, GamerDude said:

OP had swapped a GTX 1080 Ti for the RX 6800 XT, so, my question is, did he run DDU first? I'd swapped a GTX 1080 for a GB RX VEGA64 Gaming OC (the GTX 1080 went into my HTPC rig), I'd run DDU in Safe Mode to get rid of all traces of nVidia driver, shut down and swap out the cards. Also, I'd had disabled net connection by unplugging my LAN cable (Windows has a darn bad habit of installing older drivers should it detect the absence of the GPU driver) or disable WiFi before running DDU.

 

My GB VEGA64 Gaming OC ran like a champ in my 2nd rig......till it died. I've replaced it with a PowerColor VEGA64 Red Devil and my 2nd rig has been running like a champ since that swap. Even when I was swapping a VEGA64 for another VEGA64, I'd used AMDCleanuputility (I'd use DDU for nVidia cards since AMD has its own program for removing its display driver) to remove the old AMD driver, reboot and install the newer AMD driver without having any issue.

 

After the GPU swap, power up (while still not connected to the net) and install Adrenalin 20.12.1 or 20.12.2, after installation, reboot.  I usually go to Adrenalin control panel to tweak fan curve, I hate that (by default), the fans do not spin till GPU hit a certain temp (Zero Fan, that's what it's called). I'm more concerned about heat than noise, so I'd disable 'Zero Fan' and set for a more aggressive fan curve.

I think now that there are too many issues for it to be just a driver issue. I'm going to upgrade my cpu motherboard and ram soon to see if that is the problem since that is what everybody is counting on and the sole bad factor in all of the benchmarks. Thanks for your help guys.

 

If you have other ideas please post them.

[KasBen4711]

5 hours ago, GamerDude said:

OP had swapped a GTX 1080 Ti for the RX 6800 XT, so, my question is, did he run DDU first? I'd swapped a GTX 1080 for a GB RX VEGA64 Gaming OC (the GTX 1080 went into my HTPC rig), I'd run DDU in Safe Mode to get rid of all traces of nVidia driver, shut down and swap out the cards. Also, I'd had disabled net connection by unplugging my LAN cable (Windows has a darn bad habit of installing older drivers should it detect the absence of the GPU driver) or disable WiFi before running DDU.

 

My GB VEGA64 Gaming OC ran like a champ in my 2nd rig......till it died. I've replaced it with a PowerColor VEGA64 Red Devil and my 2nd rig has been running like a champ since that swap. Even when I was swapping a VEGA64 for another VEGA64, I'd used AMDCleanuputility (I'd use DDU for nVidia cards since AMD has its own program for removing its display driver) to remove the old AMD driver, reboot and install the newer AMD driver without having any issue.

 

After the GPU swap, power up (while still not connected to the net) and install Adrenalin 20.12.1 or 20.12.2, after installation, reboot.  I usually go to Adrenalin control panel to tweak fan curve, I hate that (by default), the fans do not spin till GPU hit a certain temp (Zero Fan, that's what it's called). I'm more concerned about heat than noise, so I'd disable 'Zero Fan' and set for a more aggressive fan curve.

I did the DDU in safe mode (forgot that the other times) and now also the AMD cleanup utility after er fresh reisntall of windows. This is my results now. I do still get stutters but take that as a bottlenck and a driver issue

[SavageNeo]

at 1440p 2700s should not be amuch of a bottleneck. check core usages one by one. You can single core bottleneck.

[KasBen4711]

11 minutes ago, SavageNeo said:

at 1440p 2700s should not be amuch of a bottleneck. check core usages one by one. You can single core bottleneck.

this is while playing bf1 

 

[SavageNeo]

does not seem like cpu issue then. Temps for the cpu and gpu?

the ram is kinda low speed, but should not do the issue like that. Do you haev 2 stick or 4 sticks?

 

if to are they in slots A2 and B2, one slot apart